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Infected Computer, Please help.
Thread Solved |
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Join Date: Sep 2009
Posts: 16
Reputation:
Solved Threads: 0
I have a HP Pavilion dv8000 laptop that is about 3+ years old. It has been great until recently. I don't know what I got into but I know I'm infected. For about a month now my computer is super slow, not just on the internet. My screensaver freezes up, its slow going from one program to another in the taskbar, the CD drive is slow, when I type the cursor will jump back to previous sections of my message, even when I click on "My Computer" it takes about 5 secs searching for it. I'm hitting ctrl,alt,del all the time to end programs that are not responding. I've ran a anti-Malware scan and AVG virus scan and not found anything.
I'm definitely a novice at this and would appreciate any suggestions.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:08:43 PM, on 09/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Internet Content Filter\SafeEyes.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Documents and Settings\Dan\Local Settings\Application Data\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files 2\HijackThis.exe
C:\Documents and Settings\Dan\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Dan\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Dan\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://lds.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {52706EF7-D7A2-49AD-A615-E903858CF284} - (no file)
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: Safe &Eyes Toolbar - {430DDB4F-38CC-4E91-AF33-4157334EC937} - C:\Program Files\Internet Content Filter\setoolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ICF] "C:\Program Files\Internet Content Filter\SafeEyes.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Dan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228
O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: icf.dll
O10 - Unknown file in Winsock LSP: icf.dll
O10 - Unknown file in Winsock LSP: icf.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=laptop
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1170797693812
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
--
End of file - 11003 bytes
I'm definitely a novice at this and would appreciate any suggestions.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:08:43 PM, on 09/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Internet Content Filter\SafeEyes.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Documents and Settings\Dan\Local Settings\Application Data\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files 2\HijackThis.exe
C:\Documents and Settings\Dan\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Dan\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Dan\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://lds.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {52706EF7-D7A2-49AD-A615-E903858CF284} - (no file)
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: Safe &Eyes Toolbar - {430DDB4F-38CC-4E91-AF33-4157334EC937} - C:\Program Files\Internet Content Filter\setoolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ICF] "C:\Program Files\Internet Content Filter\SafeEyes.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Dan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228
O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: icf.dll
O10 - Unknown file in Winsock LSP: icf.dll
O10 - Unknown file in Winsock LSP: icf.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=laptop
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1170797693812
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
--
End of file - 11003 bytes
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Join Date: Jul 2009
Posts: 8
Reputation:
Solved Threads: 2
Dan,
Among other things, it's obvious you have a system with the Microsoft Development tools (Visual Studio?) installed, and you have Microsoft SQL server running at startup on your system. If you have that setup to broadcast it's presence, you may be easy pickings for hackers. I'm not sure that is the problem.
A quick visual scan of your hijack this log leads me to believe that you have both AVG and Norton Antivirus installed; You don't say how much memory you have, and you have a couple of BHO's that need to be investigated, but there are additional apps to review.
you have Quicktime and Adobe loading their quick launch apps at startup, that's a minor but noticeable performance hit. You have Microsoft Word running at the time you ran HijackThis, if it's running all the time that will add to the load.
You have a lot of the Google software, my own experience with a p4 that ran at 2.4ghz was that when the Google Desktop search got to be a certain size, I saw real performance issues. Your laptop is a 1.7ghz dual core right? It will get bogged down if there are too many programs loading at startup.
The bluetooth mouse driver that you have (Logitech) is described by at least one person as a poorly behaved app that can take up CPU resources.
You have multiple browser Add-Ons (the BHO entries) that will add a lot to MSIE's workload. I think that you probably have the Google search in that as well as in the Google toolbar. You should cut back on the add-ons.
Summary:
Try disabling the Bluetooth mouse application first. Then Google desktop search. Unless you use Adobe and Quicktime on an hourly basis you should disable the 'load at startup' option on each of those. After that, if you have the Microsoft Live search toolbar in your browser, you should go into the Manage Browser Add-ons and disable two of the three toolbars. While your doing that, disable the Safe Eyes add-on as well and look at the list of active add-ons for anything dodgy (like entries without a name). Restart the computer and check how it's performing. Let us know if that improves things
Among other things, it's obvious you have a system with the Microsoft Development tools (Visual Studio?) installed, and you have Microsoft SQL server running at startup on your system. If you have that setup to broadcast it's presence, you may be easy pickings for hackers. I'm not sure that is the problem.
A quick visual scan of your hijack this log leads me to believe that you have both AVG and Norton Antivirus installed; You don't say how much memory you have, and you have a couple of BHO's that need to be investigated, but there are additional apps to review.
you have Quicktime and Adobe loading their quick launch apps at startup, that's a minor but noticeable performance hit. You have Microsoft Word running at the time you ran HijackThis, if it's running all the time that will add to the load.
You have a lot of the Google software, my own experience with a p4 that ran at 2.4ghz was that when the Google Desktop search got to be a certain size, I saw real performance issues. Your laptop is a 1.7ghz dual core right? It will get bogged down if there are too many programs loading at startup.
The bluetooth mouse driver that you have (Logitech) is described by at least one person as a poorly behaved app that can take up CPU resources.
You have multiple browser Add-Ons (the BHO entries) that will add a lot to MSIE's workload. I think that you probably have the Google search in that as well as in the Google toolbar. You should cut back on the add-ons.
Summary:
Try disabling the Bluetooth mouse application first. Then Google desktop search. Unless you use Adobe and Quicktime on an hourly basis you should disable the 'load at startup' option on each of those. After that, if you have the Microsoft Live search toolbar in your browser, you should go into the Manage Browser Add-ons and disable two of the three toolbars. While your doing that, disable the Safe Eyes add-on as well and look at the list of active add-ons for anything dodgy (like entries without a name). Restart the computer and check how it's performing. Let us know if that improves things
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Join Date: Sep 2009
Posts: 16
Reputation:
Solved Threads: 0
I wanted to also post the Malware scan that I did last night. I don't know if it will be helpful or not.
Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 3
09/30/2009 8:55:35 AM
mbam-log-2009-09-30 (08-55-35).txt
Scan type: Full Scan (C:\|D:\|)
Objects scanned: 225348
Time elapsed: 1 hour(s), 27 minute(s), 19 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 3
09/30/2009 8:55:35 AM
mbam-log-2009-09-30 (08-55-35).txt
Scan type: Full Scan (C:\|D:\|)
Objects scanned: 225348
Time elapsed: 1 hour(s), 27 minute(s), 19 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
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Join Date: Sep 2009
Posts: 16
Reputation:
Solved Threads: 0
Brian,
I appreciate your time and suggestions. I do have a dual core 2.0GHz.
Please excuse my ignorance but I'm not sure how to execute your suggestions. The Norton is outdated so I can get rid of that as well as the blue tooth mouse. How do I uninstall them?
How do I change my start-up options?
What is a BHO?
What about the cursor moving and jumping around while I type?
I appreciate your time and suggestions. I do have a dual core 2.0GHz.
Please excuse my ignorance but I'm not sure how to execute your suggestions. The Norton is outdated so I can get rid of that as well as the blue tooth mouse. How do I uninstall them?
How do I change my start-up options?
What is a BHO?
What about the cursor moving and jumping around while I type?
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Join Date: Oct 2008
Posts: 48
Reputation:
Solved Threads: 6
Just go to google and search for this:
combofix, and becareful, only download it from bleeping computer; run this tool , read the instructions first on the website, it does miracles for me, trust me, I fix computers on the side.
http://www.bleepingcomputer.com/combofix/
combofix, and becareful, only download it from bleeping computer; run this tool , read the instructions first on the website, it does miracles for me, trust me, I fix computers on the side.
http://www.bleepingcomputer.com/combofix/
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Join Date: Jul 2009
Posts: 8
Reputation:
Solved Threads: 2
Combofix is great for malware and spyware, it doesn't necessarily fix problems with software that has conflicts with other programs.
Dan,
to answer your question about how to remove programs; Click Start, then Control Panel, then Add/Remove Programs. The window will appear with all the programs installed on your computer. Scroll down till you find the Bluetooth Mouse. It will probably be listed under the name of the company that made it. Remove that and reboot the machine if you need to. Then do the same thing for Norton. After you remove the bluetooth mouse, I bet your cursor will stop jumping around. I'll add the bit about removing Browser Helper Objects (BHO's) when I get home to my PC (I use a Mac).
Dan,
to answer your question about how to remove programs; Click Start, then Control Panel, then Add/Remove Programs. The window will appear with all the programs installed on your computer. Scroll down till you find the Bluetooth Mouse. It will probably be listed under the name of the company that made it. Remove that and reboot the machine if you need to. Then do the same thing for Norton. After you remove the bluetooth mouse, I bet your cursor will stop jumping around. I'll add the bit about removing Browser Helper Objects (BHO's) when I get home to my PC (I use a Mac).
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Join Date: Sep 2009
Posts: 16
Reputation:
Solved Threads: 0
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Combofix is great for malware and spyware, it doesn't necessarily fix problems with software that has conflicts with other programs.
Dan,
to answer your question about how to remove programs; Click Start, then Control Panel, then Add/Remove Programs. The window will appear with all the programs installed on your computer. Scroll down till you find the Bluetooth Mouse. It will probably be listed under the name of the company that made it. Remove that and reboot the machine if you need to. Then do the same thing for Norton. After you remove the bluetooth mouse, I bet your cursor will stop jumping around. I'll add the bit about removing Browser Helper Objects (BHO's) when I get home to my PC (I use a Mac).
What is your opinion of downloading a Registry Mechanic?
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I thought the Thread title says, Infected computer Please Help....huhhh
I once had a poster tell me that a virus had turned his cursor into a dinosaur......LOL! Can't always take things at face value

I think Brian is on point here.
Cheers

PP
In some sort of crude sense, which no vulgarity, no humor, no overstatement can quite extinguish, the physicists have known sin; and this is a knowledge which they cannot lose.
~ J. Robert Oppenheimer
ASAP
~ J. Robert Oppenheimer
ASAP
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