I purchased a Dell computer that came with 90 days of McAfee Virus protection. I have deleted the McAfee and am trying to install Norton Antivirus 2005 from a new disk but it does not want to install for me. It is taking about 30 minutes to install just one file. Should I be able to install Norton after removing McAfee? If so, am I missing a step somewhere?

Gary T.

Did you delete mcafee or uninstalled it ?? Do uninstall mcafee ... I dont think mcafee and norton work together.

Remember to exit from MacAffee before uninstalling it. If the resident shield is still running, the program won't be uninstalled correctly. Is you've tried to delete rather than uninstall it you might realistically be faced with a format and fresh install of everything to adequately clean up the mess.

Yes, I did uninstall mcafee. It just isn't installing the norton for me. I have a disk from a previous norton I own, it will not install, I bougt a new copy and it will not install. What can I try?

Gary

Or if you want to persist with this windows installation .. you'll have to disable all the services and processes (startup items) relating to McAfee ..

heh heh.....

Lokks like we're posting at the same time here.

What exact error messages are you getting please?

I used the remove function in control panel to remove the mcafee programs listed. When I try to install norton everything progresses as it should, it just is not installing the software. I don't get any error messages. It starts to install the first file and progresses real slow, never completing the install, never getting past the first file.

Gary T.

Are you installing it from a cd ?? verify that the cd is not corrupt.

Copy the antivirus installation folder from cd to your hard drive and then try installing it from the hard drive.

At this point the suggestion to copy the antivirus installation folder to the hard drive and install from there worked, but I still have some issues. I'll try to work these out first through Norton Technical Support. Thanks for the help so far.

As far as McAfee is concerned, there are still parts of it on my computer. The remove function will not uninstall what is left. Is there some other way to fully remove McAfee? I do not have the installation disks as this program was preloaded on my computer. Once I get Norton fully working should I just ignore what's left of McAfee?

Thanks again!

Gary T.

What parts are still there in your computer ?? some expired registry values or some empty folders ?? They wont be affecting anything much.

If something else is residing ... please name it.