Running Windows Installer in Safe Mode - XP

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Running Windows Installer in Safe Mode - XP

 
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  #1
May 14th, 2005
Well, I installed Microsoft Office, but whenever I try to run the computer in normal mode, it freezes. So, I have to try and uninstall it in safe mode but it says you can't. So, I need help.
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Re: Running Windows Installer in Safe Mode - XP

 
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  #2
May 14th, 2005
Can you provide us with some more on your problem.

Delete microsoft office from your startup and then try again.
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Re: Running Windows Installer in Safe Mode - XP

 
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May 14th, 2005
Its not even in my startup...

Whenever I turn on my computer, I log on, and it runs fine for about 10 seconds.
But whenever I hover my mouse over the taskbar, I have that hourglass thing, and I can't click anything. Thats all I can say really.
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Re: Running Windows Installer in Safe Mode - XP

 
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May 14th, 2005
See if your processor usage is fine ... if its upto 100 % .. see which process is taking the processor ... if its explorer.exe ... end process and then start a new task "explorer"...
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Re: Running Windows Installer in Safe Mode - XP

 
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May 14th, 2005
Thats not working. It never used to be like this, only when I installed Office.
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Re: Running Windows Installer in Safe Mode - XP

 
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May 15th, 2005
Originally Posted by Kalthanis
Thats not working. It never used to be like this, only when I installed Office.
Whats not working ?? is your cpu usage normal ??
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Re: Running Windows Installer in Safe Mode - XP

 
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  #7
May 15th, 2005
Kalthanis, download and use the Windows Installer cleanup utility
http://support.microsoft.com/kb/290301

See if the uninstall works OK after that. Download it on another PC and save it to CD if necessary, and install/run it in Safe mode on yours.
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