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Error message after Windows XP runs through setup process at first boot up

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Join Date: May 2005

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Error message after Windows XP runs through setup process at first boot up

May 16th, 2005

Hello all. I'm rather new to "Posting threads", but here it goes...

I built a system for my office. I installed Windows XP Pro, all the necessary software, applied the Group Policy, and installed SP2. When all was said and done, I ran SYSPREP so I could create an Image with Symantec Ghost 7.5. All went well until I booted the imaged system. It went through the normal setup/installing devices, etc. At the end of that, before it boots to the Windows logon screen, I get a "setup - Application Error" message: The instruction at "0x5f1a340b" referenced memory at "0x00000014". The memory could not be "read".

I've searched the web for some support regarding this issue, but haven't found anything. Could the installation of SP2 be the cause?

Please help, anyone,

Keoki

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Re: Error message after Windows XP runs through setup process at first boot up

Jun 23rd, 2005

Hi,

I have the exact same problem. After ghost finishes, the system reboots and then during the mini-setup I get the error:

Setup.exe - Application Error
The instruction at "0x5f1a340b" referenced memory at "0x00000014". The memory could not be "read".

Was hoping that maybe you had found a fix for this problem. If you have, please reply. I'm racking my brain over this one and getting no where.
Also if you found anyway around it to get the same result please post.

I did find out how to fix the computer from going through the loop. Visit:
http://support.microsoft.com/default...b;en-us;287506

Cheers,
Maxi

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Re: Error message after Windows XP runs through setup process at first boot up

Jun 23rd, 2005

Sometimes those errors can be caused by faulty hardware - a processor which is failing, RAM modules which are faulty or mismatched, etc, etc.

But most of the time they will be the result of software issues. In this case, it is most likely a program which is causing the problem, and if it results from a conflict with SP2 then the first place I'd start looking is any Symantec/Norton products in use!

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Re: Error message after Windows XP runs through setup process at first boot up

Jul 23rd, 2005

It's not a hardware issue. I'm using one machine to create the image, another to test it, two different models altogether. I create an image about every two months, and this is the first time I've seen this at all. I don't believe it has anything to do with the mini setup either.

What I'm thinking is either policies, or one of 20 IA patches for XP that has come out recently.

I feel better knowing I'm not the only one getting an error unreferenced by MS, but as soon as I figure this out, I'll post it.

Mark

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Re: Error message after Windows XP runs through setup process at first boot up

Aug 3rd, 2006

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Originally Posted by keoki.suerth

Hello all. I'm rather new to "Posting threads", but here it goes...

I built a system for my office. I installed Windows XP Pro, all the necessary software, applied the Group Policy, and installed SP2. When all was said and done, I ran SYSPREP so I could create an Image with Symantec Ghost 7.5. All went well until I booted the imaged system. It went through the normal setup/installing devices, etc. At the end of that, before it boots to the Windows logon screen, I get a "setup - Application Error" message: The instruction at "0x5f1a340b" referenced memory at "0x00000014". The memory could not be "read".

I've searched the web for some support regarding this issue, but haven't found anything. Could the installation of SP2 be the cause?

Please help, anyone,

Keoki

has anyone found the answer to this error? (0x5f1a340b memory could not be read)? ...if not, i have it. realizing this is an old post, email me if ye need help figuring out the answer.

Last edited by 'Stein; Aug 31st, 2006 at 9:25 pm.

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Re: Error message after Windows XP runs through setup process at first boot up

Aug 28th, 2006

[quote=keoki.suerth;121118]Hello all. I'm rather new to "Posting threads", but here it goes...

I built a system for my office. I installed Windows XP Pro, all the necessary software, applied the Group Policy, and installed SP2. When all was said and done, I ran SYSPREP so I could create an Image with Symantec Ghost 7.5. All went well until I booted the imaged system. It went through the normal setup/installing devices, etc. At the end of that, before it boots to the Windows logon screen, I get a "setup - Application Error" message: The instruction at "0x5f1a340b" referenced memory at "0x00000014". The memory could not be "read".

I've searched the web for some support regarding this issue, but haven't found anything. Could the installation of SP2 be the cause?

Keoki,

I've recently experienced the same issue (exact same memory location) and am currently troubleshooting it. Have you resolved this issue yet? What mechanism did you use to apply security settings? Did you use Security Configuration and Analysis? So far, I am under the impression that some security settings are causing the conflict. I don't believe it is SP2 - I've successfully syspreped a virgin-XP/Office 2003 installation w/SP2.

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Re: Error message after Windows XP runs through setup process at first boot up

Sep 1st, 2006

Keoki,

In case you're still trying to resolve the issue, ensure that the Telephony service is started prior to running sysprep on the master system. Good luck.

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Re: Error message after Windows XP runs through setup process at first boot up

Aug 11th, 2007

Hi Everyone:

Recently I happened to achieve the same error, I read the thread and you were right, it was the telephony service. So I booted from CD, in command mode and wrote the follwing command:

enable TapiSrv STARTUP_AUTOMATIC_MODE (or something like that, just type enable /? and you'll get the right mode)

After that, I rebooted my machine (which was sysprep'ed) and voila!! ... everything works like a charm!!

Hope this can be useful.

Greetings

Heiner

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Re: Error message after Windows XP runs through setup process at first boot up

May 1st, 2008

I just want to second the fact that the starting of the tapisrv does fix the memory error, this is also linked in services to Telephony and the actual command is enable tapisrv SERVICE_AUTO_START!

Thank you for taking the time to share, this saved me two days of work for 30 workstations that I couldn't get past mini-setup with out your help!!!

R

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Originally Posted by heinerlopez

Hi Everyone:

Recently I happened to achieve the same error, I read the thread and you were right, it was the telephony service. So I booted from CD, in command mode and wrote the follwing command:

enable TapiSrv STARTUP_AUTOMATIC_MODE (or something like that, just type enable /? and you'll get the right mode)

After that, I rebooted my machine (which was sysprep'ed) and voila!! ... everything works like a charm!!

Hope this can be useful.

Greetings

Heiner

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Re: Error message after Windows XP runs through setup process at first boot up

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Sep 22nd, 2008

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Originally Posted by redpurrypuppy

I just want to second the fact that the starting of the tapisrv does fix the memory error, this is also linked in services to Telephony and the actual command is enable tapisrv SERVICE_AUTO_START!

Thank you for taking the time to share, this saved me two days of work for 30 workstations that I couldn't get past mini-setup with out your help!!!

R

I know this is an old-ish post but please could you help meII! I am blocked from accessing my administrator account on my computer because I get the following message each time I attempt to log in:

"Instruction at "0x7e44089d" referenced memory at "0x000003ff". The memory could not be "read"."

I see that there is a solution to the problem but it appears too advanced for me as I am a complete novice at software issues.. Would someone please be able to explain step by step what to do?

Thanks!!