Hi,
I am having troubles booting up my pc. I have tried to run in safe mode and I wait a few minutes and then finally something happens, I see a blue screen quickly with writing, I couldn't tell you what it said, and then the computer restarts itself. I choose start in safe mode with networking and still the same result. I try to load windows xp from a last good known configuration, but still the same end result, my pc restarts itself. I try starting windows normally, and it actually makes it to the loading windows screen, but then reboots itself. I tried running a win xp bootdisk and it comes up with an error saying "file \biosinfo.inf could not be loaded".
The error code is 4096. Setup cannot continue. Press any key to exit.
Can anyone please help me.
Thankyou

Are you by chance ugrading from xp home, on a newer computer by chance? I had a similiar issue, and found a way around this. post back if you are


peace

Hi Tatootie,
No I am not. Win xp pro is the only windows that has been on my computer. If you have any other thoughts please let me know.
Thankyou

Did you try the xp repair
http://www.michaelstevenstech.com/XPrepairinstall.htm

Hi caperjack,
That's another problem I can't even get the xp cd to boot up from startup. I have a burnt copy of xp and I have to use a win xp pro bootdisk on a floppy to get it to run, but in this case it won't work and that's when the error comes up. It did work when I first installed xp.
Thankyou

What are computer specs,like cpu,ram hardrive ect ect
Can't you go into the bios and change the boot sequence so that it boots to cdrom first

Do you have the original cd driver, or has it been replaced? If its been replaced, you may have to load cd drivers from a floppy first. If its original, as caperjack suggested - just change the boot order from Bios setup screen. I had a virtual memorey problem recently on my Dad's computer while installing Pro (brand new Sony). I had to do a reformat.

peac

Hi,
There was recently a used/new hard drive put into this computer. Could there possibly be a problem with that maybe. I have changed the boot sequence, but it won't boot from cd rom. It tries to boot from floppy, but that error keeps coming up. I formatted the hard drive about a month in a half ago. It ran fine. There were no problems. The burnt xp cd originally would not boot from startup, so I had to use the xp boot floppy disk. Like I said it worked fine then, now it won't. Now I have another computer that I did the same thing to at around the same time and there is nothing wrong with that one. Could I possibly have a virus.
Thankyou

Man - this doesnt sound right. If you have a clean formatted hard drive, and a working floppy drive, you should be able to load in a startup disc, enable cd support, and then install windows via cd. Try a 98 startup floppy (weird as it sounds) - its a little easier to deal with. You can get them online at www.bootdisk.com
Could something be wrong with your burnt copy of xp? Are you sure its not just an upgrade version?

peace

Hi,
I tried the win 98 boot disk and the disk worked, but i'm not sure as to what I am supposed to do. Could you please help me.
Thankyou