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Image Pasting Issue in Microsoft Word 2003

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Join Date: Mar 2004

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Image Pasting Issue in Microsoft Word 2003

Jun 15th, 2005

Prereqs:

Windows XP SP2
Office 2003 SP1

I have a workstation at a client with the following issue:

A user periodically takes a screenshot and then pastes it into Word. All appears to be ok until the user scrolls a bit down into the document, and then scrolls back up again when the pasted image becomes plain white. If you save/re-open the document all becomes OK again and if you print it, the image prints out ok. The image doesn't appear to be removed from the document, it is just rendered as being plain white.

I quickly googled to no avail. Anyone have any ideas?

Thanks in advance

PARANOIA:
A healthy understanding of the way the universe works.

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Join Date: Feb 2005

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Re: Image Pasting Issue in Microsoft Word 2003

Jun 16th, 2005

Found some stuff off google for this, It appears no one knows why, certainly nothing came up from Microsoft.

Make sure the Picture placeholder is unchecked in tools - options - view tab.

They also suggest to update graphics drivers and turn down hardware acceleration.

This guy reckons he knows the fix, but i haven't tested this

http://reviews.cnet.com/5208-6129-0....ssageID=619305