Did you run the LOP uninstaller seeing as you did not have those entries in add or remove programs?

ok i did that now.... !

the problem is still on =[ ! i did EVERYTHING possible !

this is the technical information they send to me

C:\DOCUME~1\ADMINI~1\CONFIG~1\Temp\WER1F.tmp.dir00\svchost.exe.mdmp
C:\DOCUME~1\ADMINI~1\CONFIG~1\Temp\WER1F.tmp.dir00\appcompat.txt


thank you all ^^ !

Logfile of HijackThis v1.99.1
Scan saved at 14:52:17, on 26/6/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Arquivos de programas\Arquivos comuns\Real\Update_OB\realsched.exe
C:\Arquivos de programas\QuickTime\qttask.exe
C:\Arquivos de programas\Winamp\winampa.exe
C:\Arquivos de programas\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Arquivos de programas\BearShare\BearShare.exe
C:\Arquivos de programas\Save\Save.exe
C:\Arquivos de programas\Stardock\ObjectDock\ObjectDock.exe
C:\Arquivos de programas\Netropa\Multimedia Keyboard\nhksrv.exe
C:\Arquivos de programas\ewido\security suite\ewidoctrl.exe
C:\Arquivos de programas\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Arquivos de programas\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\UAService7.exe
C:\Arquivos de programas\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\dwwin.exe
C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE
E:\THG\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Arquivos de programas\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Arquivos de programas\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\WINDOWS\Downloaded Program Files\gbieh.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Arquivos de programas\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [TkBellExe] "C:\Arquivos de programas\Arquivos comuns\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Arquivos de programas\Winamp\winampa.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Arquivos de programas\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [AdPopup] C:\WINDOWS\epswad3.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [BearShare] "C:\Arquivos de programas\BearShare\BearShare.exe" /pause
O4 - HKLM\..\Run: [WhenUSave] "C:\Arquivos de programas\Save\Save.exe"
O4 - HKCU\..\Run: [Skype] "C:\Arquivos de programas\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: Stardock ObjectDock.lnk = C:\Arquivos de programas\Stardock\ObjectDock\ObjectDock.exe
O8 - Extra context menu item: &Download with &DAP - C:\ARQUIV~1\DAP\dapextie.htm
O8 - Extra context menu item: &Search - http://kc.bar.need2find.com/KC/menusearch.html?p=KC
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Arquivos de programas\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Download &all with DAP - C:\ARQUIV~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Arquivos de programas\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Arquivos de programas\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Arquivos de programas\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Arquivos de programas\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Arquivos de programas\AIM\aim.exe
O9 - Extra button: ICQ 4.1 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Arquivos de programas\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Arquivos de programas\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O16 - DPF: ConferenceRoom Java Client - http://195.149.189.200:8000/java/cr.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games.com.my/com/EGamesPlugin.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1110924388336
O16 - DPF: {6E2D6932-3885-4FA2-8DD4-DB63FFE33797} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.co...p/PhtPkCnv.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab31267.cab
O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399F83} (GbPluginObj Class) - https://www14.bancobrasil.com.br/plugin/GbPluginBb.cab
O16 - DPF: {F1835D04-7CCF-489E-8184-C08A1F682169} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.co...haringctrl.cab
O23 - Service: ewido security suite control - ewido networks - C:\Arquivos de programas\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Arquivos de programas\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Arquivos de programas\Arquivos comuns\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Arquivos de programas\Netropa\Multimedia Keyboard\nhksrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Arquivos de programas\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\System32\UAService7.exe

i get this too sorry !

szAppName : szAppVer : 0.0.0.0 szModName : unknown
szModVer : 0.0.0.0 offset : 00000000

its the error assinature ...

Hi,

Does anyone still read this thread? If so please help. I have almost exactly the same problem as debrekbka had. Was it resolved?

The exact details are

C:\DOCUME~\NICK1\LOCALS~1\Temp\WER2.temp.dir00\svchost.exe.mdmp

C:\DOCUME~\NICK1\LOCALS~1\Temp\WER2.temp.dir00\appcompat.txt

This is very frustrating and I have tried to follow the prompts in the thread with your suggestions.

Please help if possible.

Nick