Digital Image Pro 'hangs up'

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Views: 3930 | Replies: 1

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Join Date: Jan 2004

Posts: 1

Reputation: Mary Ann Wright is an unknown quantity at this point

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Solved Threads: 0

Mary Ann Wright Mary Ann Wright is offline

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Newbie Poster

Digital Image Pro 'hangs up'

Jan 20th, 2004

Hi!

I'm delighted to have found your site!

Here's the issue:

After initalizing Digital Image Pro 7, it hangs up when I attempt to access the open files icon.

The error message and details are as follows:
szAppName : Pip.exe szAppVer : 7.0.709.0 szModName : hungapp

szModVer : 0.0.0.0 offset : 00000000

C:\DOCUME~1\MARYAN~1\LOCALS~1\Temp\WERD8B.tmp.dir00\Pip.exe.mdmp

C:\DOCUME~1\MARYAN~1\LOCALS~1\Temp\WERD8B.tmp.dir00\appcompat.txt

You would make my DAY (YEAR!) by helping me correct this issue.

Thanks in advance!!
Mary Ann Wright
thankfl@bellsouth.net
PS: I have scoured the MS site for this error and fix and surprise! no info to be found

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Join Date: Jul 2004

Location: Wales

Posts: 735

Reputation: DaveSW is on a distinguished road

Rep Power: 6

Solved Threads: 17

DaveSW

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Master Poster

Re: Digital Image Pro 'hangs up'

Jul 13th, 2004

Hi
Looks like an awkward issue. Maybe as a temporary fix you could try using a free editor just to keep you running:
e.g. www.gimp.org or www.irfanview.com

I've tried googling the issue and the information I've seen generally has no fix...
So far the most helpful option I've seen is reinstalling the software, but slim hopes there I'm afraid!

Have you recently installed/updated some software? Particularly internet firewalls/security/antivirus?

Best Wishes
Dave