I have an E-Machine (bought in '03) running on Windows XP.

When I turn on my comp everything boots, but I can't use my Keyboard or Mouse, they are frozen. I thought it was the power supply so I went ahead and changed that but still the same situation, the keyboard and mouse do not work.

Also, as I go ahead and turn my computer off, the power supply fan doesn't turn off and I can see the light in front (which appears once the computer is on), when the comp should be off.

Is there something wrong with the motherboard, has something been fried? Do I need to replace the ports? Any help is appreciated.

Thanks.

hi there. well did you check the plugs of your keyboard and mouse that get into the tower's ports??? please do. did you check you RAM??? please do so and tell me

Just curious, did you make sure you have the right one in the right port...

Not to make fun but I have had people bring in PC's and they had the mouse where the keyboard goes and the keyboard where the mouse goes...

Just because it fits dosent mean it belongs there..

Sounds like a software corruption issue to me. Have you tried using a different keyboard and/or mouse, to check that the problem is actually a hardware one?

yes, everything is connected in the right location. i haven't tried a new mouse and keyboard yet. suppose i do try (i will try) and the problems persists what would be a solution?

so you think the RAM could be an issue?

why all of a sudden would this happen??

I dont think the RAM has anything to do with the problem...

I'm suspecting a simple software problem.

Any suggestions to resolving this "simple software" problem?

Boot into Safe mode, thoroughly scan for and remove all viruses and spyware, do a refresh install of windows if necessary. But we'll move this to the Windows section and discuss those matters in detail once you've determined if it's a hardware problem or not. Borrow another keyboard and mouse if necessary, and find out, eh?

I am having the same problem w/ a clients PC. It is Not memory or software problem. tried three different generic keyboards. It seems like the ports are dead or there is a reg problem. USB keyboard and mouse works..

P.S the computer does not have virus or spyware problem...