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removing about blank virus
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Join Date: Jul 2005
Posts: 4
Reputation:
Solved Threads: 0
here's my hjt log files hope you can help me with this
Logfile of HijackThis v1.99.1
Scan saved at 17:16:56, on 2005-07-07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\winey.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wxfwc.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wxfwc.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\wxfwc.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wxfwc.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wxfwc.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\wxfwc.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\wxfwc.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {EABCF478-58D6-5E05-33DF-A7AF0C939A87} - C:\WINDOWS\winlg.dll
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [AQ3HelperStartUp] C:\PROGRA~1\AQUATI~1\AQ3HEL~1.EXE /partner AQ3
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\Run: [crsj32.exe] C:\WINDOWS\system32\crsj32.exe
O4 - HKLM\..\Run: [winey.exe] C:\WINDOWS\system32\winey.exe
O4 - HKLM\..\RunOnce: [mshj32.exe] C:\WINDOWS\mshj32.exe
O4 - HKLM\..\RunOnce: [apixs32.exe] C:\WINDOWS\system32\apixs32.exe
O4 - HKLM\..\RunOnce: [addon32.exe] C:\WINDOWS\system32\addon32.exe
O4 - HKLM\..\RunOnce: [d3wa32.exe] C:\WINDOWS\system32\d3wa32.exe
O4 - HKLM\..\RunOnce: [addlq.exe] C:\WINDOWS\addlq.exe
O4 - HKLM\..\RunOnce: [d3ld32.exe] C:\WINDOWS\d3ld32.exe
O4 - HKLM\..\RunOnce: [winbl.exe] C:\WINDOWS\winbl.exe
O4 - HKLM\..\RunOnce: [sdkzp.exe] C:\WINDOWS\sdkzp.exe
O4 - HKLM\..\RunOnce: [mfcot32.exe] C:\WINDOWS\system32\mfcot32.exe
O4 - HKLM\..\RunOnce: [sdkxo.exe] C:\WINDOWS\system32\sdkxo.exe
O4 - HKLM\..\RunOnce: [atlua.exe] C:\WINDOWS\system32\atlua.exe
O4 - HKLM\..\RunOnce: [sdkqr.exe] C:\WINDOWS\system32\sdkqr.exe
O4 - HKLM\..\RunOnce: [ipef.exe] C:\WINDOWS\ipef.exe
O4 - HKLM\..\RunOnce: [winpy.exe] C:\WINDOWS\winpy.exe
O4 - HKLM\..\RunOnce: [msce.exe] C:\WINDOWS\system32\msce.exe
O4 - HKLM\..\RunOnce: [javapl.exe] C:\WINDOWS\system32\javapl.exe
O4 - HKLM\..\RunOnce: [appjx.exe] C:\WINDOWS\system32\appjx.exe
O4 - HKLM\..\RunOnce: [d3gt.exe] C:\WINDOWS\d3gt.exe
O4 - HKLM\..\RunOnce: [apinq.exe] C:\WINDOWS\apinq.exe
O4 - HKLM\..\RunOnce: [apilu.exe] C:\WINDOWS\system32\apilu.exe
O4 - HKLM\..\RunOnce: [javarh32.exe] C:\WINDOWS\javarh32.exe
O4 - HKLM\..\RunOnce: [sdkmp32.exe] C:\WINDOWS\sdkmp32.exe
O4 - HKLM\..\RunOnce: [mfclz.exe] C:\WINDOWS\mfclz.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\mshj32.exe" /s (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
Logfile of HijackThis v1.99.1
Scan saved at 17:16:56, on 2005-07-07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\winey.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wxfwc.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wxfwc.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\wxfwc.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wxfwc.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wxfwc.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\wxfwc.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\wxfwc.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {EABCF478-58D6-5E05-33DF-A7AF0C939A87} - C:\WINDOWS\winlg.dll
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [AQ3HelperStartUp] C:\PROGRA~1\AQUATI~1\AQ3HEL~1.EXE /partner AQ3
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\Run: [crsj32.exe] C:\WINDOWS\system32\crsj32.exe
O4 - HKLM\..\Run: [winey.exe] C:\WINDOWS\system32\winey.exe
O4 - HKLM\..\RunOnce: [mshj32.exe] C:\WINDOWS\mshj32.exe
O4 - HKLM\..\RunOnce: [apixs32.exe] C:\WINDOWS\system32\apixs32.exe
O4 - HKLM\..\RunOnce: [addon32.exe] C:\WINDOWS\system32\addon32.exe
O4 - HKLM\..\RunOnce: [d3wa32.exe] C:\WINDOWS\system32\d3wa32.exe
O4 - HKLM\..\RunOnce: [addlq.exe] C:\WINDOWS\addlq.exe
O4 - HKLM\..\RunOnce: [d3ld32.exe] C:\WINDOWS\d3ld32.exe
O4 - HKLM\..\RunOnce: [winbl.exe] C:\WINDOWS\winbl.exe
O4 - HKLM\..\RunOnce: [sdkzp.exe] C:\WINDOWS\sdkzp.exe
O4 - HKLM\..\RunOnce: [mfcot32.exe] C:\WINDOWS\system32\mfcot32.exe
O4 - HKLM\..\RunOnce: [sdkxo.exe] C:\WINDOWS\system32\sdkxo.exe
O4 - HKLM\..\RunOnce: [atlua.exe] C:\WINDOWS\system32\atlua.exe
O4 - HKLM\..\RunOnce: [sdkqr.exe] C:\WINDOWS\system32\sdkqr.exe
O4 - HKLM\..\RunOnce: [ipef.exe] C:\WINDOWS\ipef.exe
O4 - HKLM\..\RunOnce: [winpy.exe] C:\WINDOWS\winpy.exe
O4 - HKLM\..\RunOnce: [msce.exe] C:\WINDOWS\system32\msce.exe
O4 - HKLM\..\RunOnce: [javapl.exe] C:\WINDOWS\system32\javapl.exe
O4 - HKLM\..\RunOnce: [appjx.exe] C:\WINDOWS\system32\appjx.exe
O4 - HKLM\..\RunOnce: [d3gt.exe] C:\WINDOWS\d3gt.exe
O4 - HKLM\..\RunOnce: [apinq.exe] C:\WINDOWS\apinq.exe
O4 - HKLM\..\RunOnce: [apilu.exe] C:\WINDOWS\system32\apilu.exe
O4 - HKLM\..\RunOnce: [javarh32.exe] C:\WINDOWS\javarh32.exe
O4 - HKLM\..\RunOnce: [sdkmp32.exe] C:\WINDOWS\sdkmp32.exe
O4 - HKLM\..\RunOnce: [mfclz.exe] C:\WINDOWS\mfclz.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\mshj32.exe" /s (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
You definitely have a variant of the "about:blank" family of infections, and possibly one or two other infections as well.
We'll need to run a few automated removal tools in order to clean things up most thoroughly. Please do the following:
1. Download and install these three about:blank removal tools into their own separate folders:
CWShredder
HSRemove
about:Buster
2. Open CWShredder and about:buster and click each program's Update button to install the latest detection definitions. Do not run a scan with either program yet; just close each one when it has finished installing its updates.
3. Reboot into safe mode (you get to the safe mode boot option by hitting the F8 key as your computer is starting up)
- Open CWShredder and run it by clicking the "Fix" button. Close the program when it finishes with its fixes.
- Open about:buster and click the "Begin Removal" button. Close it when it finishes.
- Open HSRemove and click "Scan and Remove". Close it when it finishes.
4. While still in Safe Mode:
- Open Windows Explorer, and in the Folder Options->View settings under the Tools menu, select "show hidden files and folders", and uncheck "Hide protected operating system files" and "Hide extentions for known file types".
- For every user account listed under C:\Documents and Settings, delete the entire contents of the following folders (but not the folders themselves):
(Important: One of the normal steps in eliminating malicious programs is to entirely delete the contents of all Temp folders. Given that, if any data that you care about is living in those Temp folders, you need to move it to a safe location now, or it will be erased along with everything else!)
1. Cookies
2. Local Settings\Temp
3. Local Settings\History
4. Local Settings\Temporary Internet Files
- Delete the entire content of your C:\Windows\Temp folder.
- Delete the entire content of your C:\Windows\Prefetch folder.
Note- If you get any messages concerning the deletion of system files such as desktop.ini or index.dat, just choose to delete those files; they'll be automatically regenerated by Windows if needed. Windows will allow you to delete the versions of those files which exist in sub-folders within the main Temp/Temorary folders, but might not let you delete the versions of those files that exist in the main Temp folders themselves; this is normal and OK.
- Empty your Recycle Bin.
- Reboot normally.
5. Download, install, and run the following spyware detection and removal tools (use each program's online update function before running them to make sure you have the most current updates installed).
After each utility completes its fixes, reboot before continuing on to the next utility; have the utilities fix all of the problematic/malicious items they find:
ewido Security Suite - http://www.ewido.net/en/download/
Microsoft Anti-Spyware beta - http://www.microsoft.com/downloads/...&displaylang=en
Ad Aware SE Personal - http://www.lavasoftusa.com/
SpyBot Search & Destroy - http://www.safer-networking.org/
6. Run HijackThis again and post a new log.
We'll need to run a few automated removal tools in order to clean things up most thoroughly. Please do the following:
1. Download and install these three about:blank removal tools into their own separate folders:
CWShredder
HSRemove
about:Buster
2. Open CWShredder and about:buster and click each program's Update button to install the latest detection definitions. Do not run a scan with either program yet; just close each one when it has finished installing its updates.
3. Reboot into safe mode (you get to the safe mode boot option by hitting the F8 key as your computer is starting up)
- Open CWShredder and run it by clicking the "Fix" button. Close the program when it finishes with its fixes.
- Open about:buster and click the "Begin Removal" button. Close it when it finishes.
- Open HSRemove and click "Scan and Remove". Close it when it finishes.
4. While still in Safe Mode:
- Open Windows Explorer, and in the Folder Options->View settings under the Tools menu, select "show hidden files and folders", and uncheck "Hide protected operating system files" and "Hide extentions for known file types".
- For every user account listed under C:\Documents and Settings, delete the entire contents of the following folders (but not the folders themselves):
(Important: One of the normal steps in eliminating malicious programs is to entirely delete the contents of all Temp folders. Given that, if any data that you care about is living in those Temp folders, you need to move it to a safe location now, or it will be erased along with everything else!)
1. Cookies
2. Local Settings\Temp
3. Local Settings\History
4. Local Settings\Temporary Internet Files
- Delete the entire content of your C:\Windows\Temp folder.
- Delete the entire content of your C:\Windows\Prefetch folder.
Note- If you get any messages concerning the deletion of system files such as desktop.ini or index.dat, just choose to delete those files; they'll be automatically regenerated by Windows if needed. Windows will allow you to delete the versions of those files which exist in sub-folders within the main Temp/Temorary folders, but might not let you delete the versions of those files that exist in the main Temp folders themselves; this is normal and OK.
- Empty your Recycle Bin.
- Reboot normally.
5. Download, install, and run the following spyware detection and removal tools (use each program's online update function before running them to make sure you have the most current updates installed).
After each utility completes its fixes, reboot before continuing on to the next utility; have the utilities fix all of the problematic/malicious items they find:
ewido Security Suite - http://www.ewido.net/en/download/
Microsoft Anti-Spyware beta - http://www.microsoft.com/downloads/...&displaylang=en
Ad Aware SE Personal - http://www.lavasoftusa.com/
SpyBot Search & Destroy - http://www.safer-networking.org/
6. Run HijackThis again and post a new log.
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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Join Date: Jul 2005
Posts: 4
Reputation:
Solved Threads: 0
still got the about blank :evil:
its a tough one
here's the latest hjt
Logfile of HijackThis v1.99.1
Scan saved at 19:22:47, on 2005-07-07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HijackThis.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
its a tough one
here's the latest hjt
Logfile of HijackThis v1.99.1
Scan saved at 19:22:47, on 2005-07-07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HijackThis.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
The middle half of your log is missing; can you post another please?
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
•
•
Join Date: Jul 2005
Posts: 4
Reputation:
Solved Threads: 0
Logfile of HijackThis v1.99.1
Scan saved at 00:44:13, on 2005-07-08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\guy grenon\My Documents\Unzipped\IEXPLORE\iexplore.exe
C:\Program Files\HijackThis.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
that is the whole thing,the rest must of been deleted by the shredder
ewido,registry mecanic,doesnt give me anything else :eek:
Scan saved at 00:44:13, on 2005-07-08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\guy grenon\My Documents\Unzipped\IEXPLORE\iexplore.exe
C:\Program Files\HijackThis.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
that is the whole thing,the rest must of been deleted by the shredder
ewido,registry mecanic,doesnt give me anything else :eek:
That is truly weird; I've never seen that happen to a log before.
CWShredder and friends wouldn't be responsible for it; many of the missing entries are entirely legit and wouldn't have been touched by the utilities. This most likely isn't the case, but those logs weren't done in Safe Mode or anything like that, were they?
Also- what the heck is this new entry?:
C:\Documents and Settings\guy grenon\My Documents\Unzipped\IEXPLORE\iexplore.exe
I definitely don't like the looks of that one.
CWShredder and friends wouldn't be responsible for it; many of the missing entries are entirely legit and wouldn't have been touched by the utilities. This most likely isn't the case, but those logs weren't done in Safe Mode or anything like that, were they?
Also- what the heck is this new entry?:
C:\Documents and Settings\guy grenon\My Documents\Unzipped\IEXPLORE\iexplore.exe
I definitely don't like the looks of that one.
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
•
•
Join Date: Jul 2005
Posts: 4
Reputation:
Solved Threads: 0
yes looks like it was zipped
changed it to firefox,and no im not in safe mode
here's the latest log from hjt
Logfile of HijackThis v1.99.1
Scan saved at 19:52:12, on 2005-07-08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\SPYWAR~1\swdoctor.exe
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.canoe.qc.ca/
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
changed it to firefox,and no im not in safe mode
here's the latest log from hjt
Logfile of HijackThis v1.99.1
Scan saved at 19:52:12, on 2005-07-08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\SPYWAR~1\swdoctor.exe
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.canoe.qc.ca/
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
I'm really not sure what happened to those logs, but given their incomplete state, there's not much of anything to work with in them.
Let's se if we can get things back to at least somewhere near normal:
1. Download and run IEFix. Reboot when finished.
2. Download and run CCleaner. Again, reboot when finished.
3. Do another run of ewido, MS Antispyware, etc.
4. Post another log; hopefully we'll see some improvement.
Let's se if we can get things back to at least somewhere near normal:
1. Download and run IEFix. Reboot when finished.
2. Download and run CCleaner. Again, reboot when finished.
3. Do another run of ewido, MS Antispyware, etc.
4. Post another log; hopefully we'll see some improvement.
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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