While trying to delete, rename, move, or copy and paste a file I get the message:

"Cannot delete file: Cannot read from the source file or disk."

While trying to use a program called Mboot (which can move or delete, move, etc files that don't start up when booting, I was informed the "File either does not exist or is locked."

I cannot copy the file, while pasting I get the same message when trying to delete it.

This (see screenshot below) is the file and its location (I changed it to a WMP file as many other types but notice it isn't recognized as such).

This file behaves the same way in both locations, the "shortcut" on my desktop (shown below) and in C:\Documents and Settings\Xaminor\Desktop.

Clicke to View Screenshot.


Here is a start up log using Silent Runners.

"Silent Runners.vbs", revision 39, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"

Startup items buried in registry:
---------------------------------
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"LDM" = "\Program\" [file not found]
"RemoteCenter" = "C:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe" ["Creative Technology Ltd"]
"seticlient" = "C:\Program Files\SETI@home\SETI@home.exe -min" ["University of California, Berkeley"]
"NBJ" = ""C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"" ["Ahead Software AG"]
"Yahoo! Pager" = "C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet" ["Yahoo! Inc."]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"RemoteControl" = (empty string)
"Creative Detector" = "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R" ["Creative Technology Ltd"]
"MtdAcq" = "C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE /s" ["Creative Technology Ltd"]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Logitech Utility" = "Logi_MwX.Exe" ["Logitech Inc."]
"CTHelper" = "CTHELPER.EXE" ["Creative Technology Ltd"]
"SBDrvDet" = "C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r" ["Creative Technology Ltd"]
"UpdReg" = "C:\WINDOWS\UpdReg.EXE" ["Creative Technology Ltd."]
"ADUserMon" = "C:\Program Files\Iomega\AutoDisk\ADUserMon.exe" ["Iomega Corporation"]
"Iomega Drive Icons" = "C:\Program Files\Iomega\DriveIcons\ImgIcon.exe" ["Iomega"]
"Deskup" = "C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART" ["Iomega"]
"SunJavaUpdateSched" = "C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe" ["Sun Microsystems, Inc."]
"AVG7_CC" = "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP" ["GRISOFT, s.r.o."]
"AVG7_EMC" = "C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe" ["GRISOFT, s.r.o."]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"NeroFilterCheck" = "C:\WINDOWS\system32\NeroCheck.exe" ["Ahead Software Gmbh"]
"RemoteCenter" = (empty string)
"Zone Labs Client" = "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" ["Zone Labs, LLC"]
"NvCplDaemon" = "RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup" [MS]
"nwiz" = "nwiz.exe /install" ["NVIDIA Corporation"]
"NvMediaCenter" = "RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit" [MS]
"DAEMON Tools-1033" = ""C:\Program Files\D-Tools\daemon.exe" -lang 1033" ["DAEMON'S HOME"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{02478D38-C3F9-4efb-9B51-7695ECA05670}\(Default) = "Yahoo! Companion BHO" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll" ["Yahoo! Inc."]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{c7745760-8ead-11ce-b750-02608ca5202c}" = "IomegaWare Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Iomega\Shell\ImgMenu.dll" ["Iomega Corp."]
"{c7745761-8ead-11ce-b750-02608ca5202c}" = "IomegaWare Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Iomega\Shell\ImgProp.dll" ["Iomega Corp."]
"{E0D79304-84BE-11CE-9641-444553540000}" = "WinZip"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79305-84BE-11CE-9641-444553540000}" = "WinZip"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79306-84BE-11CE-9641-444553540000}" = "WinZip"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79307-84BE-11CE-9641-444553540000}" = "WinZip"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{32020A01-506E-484D-A2A8-BE3CF17601C3}" = "AlcoholShellEx"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\ALCOHO~1\ALCOHO~1\AXShlEx.dll" ["Alcohol Soft Development Team"]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{08267B21-223F-11d3-ACD4-004F4902B913}" = "Desktop Architect"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Desktop Architect\dadesk.dll" ["Ken Foster"]
"{5464D816-CF16-4784-B9F3-75C0DB52B499}" = "Yahoo! Mail"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi.dll" ["Yahoo! Inc."]
"{19F500E0-9964-11cf-B63D-08002B317C03}" = "Desktop Icon Layout"
-> {CLSID}\InProcServer32\(Default) = "Layout.dll" [file not found]
"{A70C977A-BF00-412C-90B7-034C51DA2439}" = "NvCpl DesktopContext Class"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\nvcpl.dll" ["NVIDIA Corporation"]
"{FFB699E0-306A-11d3-8BD1-00104B6F7516}" = "Play on my TV helper"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\nvcpl.dll" ["NVIDIA Corporation"]
"{1CDB2949-8F65-4355-8456-263E7C208A5D}" = "Desktop Explorer"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}" = "Desktop Explorer Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A48}" = "nView Desktop Context Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
HKLM\System\CurrentControlSet\Control\Session Manager\
INFECTION WARNING! "BootExecute" = "autocheck autochk * OODBS" [file not found], [MS], [file not found], ["O&O Software GmbH"]
HKLM\Software\Classes\PROTOCOLS\Filter\
INFECTION WARNING! text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]
HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
HESHELL\(Default) = "{F3E65D01-A4B0-4899-985A-CEBA145D2887}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Hacker Eliminator\HESHELL.dll" [file not found]
IMMenuShellExt\(Default) = "{F8984111-38B6-11D5-8725-0050DA2761C4}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\INCRED~1\bin\ImShExt.dll" ["IncrediMail, Ltd."]
moveonboot_delete\(Default) = "{12B23346-6BD8-4812-BF8C-75E7C386ACB8}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\GiPo@Utilities\GiPo@MoveOnBoot\mboot.dll" ["Gibin Software House (http://www.gibinsoft.net)"]
TheCleaner\(Default) = "{2DE506B9-4320-11d3-8E42-002035221EDA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\The Cleaner\tcshellex.dll" ["MooSoft Development"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
Yahoo! Mail\(Default) = "{5464D816-CF16-4784-B9F3-75C0DB52B499}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi.dll" ["Yahoo! Inc."]
HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
TheCleaner\(Default) = "{2DE506B9-4320-11D3-8E42-002035221EDA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\The Cleaner\tcshellex.dll" ["MooSoft Development"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
HESHELL\(Default) = "{F3E65D01-A4B0-4899-985A-CEBA145D2887}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Hacker Eliminator\HESHELL.dll" [file not found]
IconLayout\(Default) = "{19F500E0-9964-11cf-B63D-08002B317C03}"
-> {CLSID}\InProcServer32\(Default) = "Layout.dll" [file not found]
TheCleaner\(Default) = "{2DE506B9-4320-11D3-8E42-002035221EDA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\The Cleaner\tcshellex.dll" ["MooSoft Development"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]

Active Desktop and Wallpaper:
-----------------------------
Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Xaminor\Application Data\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp"

Enabled Screen Saver:
---------------------
HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\ssflwbox.scr" [MS]

Startup items in "Xaminor" & "All Users" startup folders:
---------------------------------------------------------
C:\Documents and Settings\Xaminor\Start Menu\Programs\Startup
"Clipboard Genie" -> shortcut to: "C:\Program Files\Clipboard Genie\ClipG.exe" [file not found]

Winsock2 Service Provider DLLs:
-------------------------------
Namespace Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
Transport Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 15
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05

Toolbars, Explorer Bars, Extensions:
------------------------------------
Toolbars
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "Yahoo! Companion" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll" ["Yahoo! Inc."]
HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "Yahoo! Companion" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll" ["Yahoo! Inc."]
Explorer Bars
Dormant Explorer Bars in "View, Explorer Bar" menu
HKLM\Software\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\ = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL" [MS]
Extensions (Tools menu items, main toolbar menu buttons)
HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0002-ABCDEFFEDCBC}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll" ["Sun Microsystems, Inc."]
{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"
{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [file not found]

Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------
AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe" ["GRISOFT, s.r.o."]
AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe" ["GRISOFT, s.r.o."]
Creative Service for CDROM Access, Creative Service for CDROM Access, "C:\WINDOWS\system32\CTSvcCDA.EXE" ["Creative Technology Ltd"]
Iomega Active Disk, _IOMEGA_ACTIVE_DISK_SERVICE_, ""C:\Program Files\Iomega\AutoDisk\ADService.exe"" ["Iomega Corporation"]
Iomega App Services, Iomega App Services, ""C:\PROGRA~1\Iomega\System32\AppServices.exe"" ["Iomega Corporation"]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE"" [MS]
NVIDIA Display Driver Service, NVSvc, "C:\WINDOWS\system32\nvsvc32.exe" ["NVIDIA Corporation"]
O&O Defrag, O&O Defrag, "C:\WINDOWS\system32\oodag.exe" ["O&O Software GmbH"]
SoundMAX Agent Service, SoundMAX Agent Service (default), "C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe" ["Analog Devices, Inc."]
TrueVector Internet Monitor, vsmon, "C:\WINDOWS\system32\ZoneLabs\vsmon.exe -service" ["Zone Labs, LLC"]
Windows Service Pack Installer update service, spupdsvc, "C:\WINDOWS\system32\spupdsvc.exe" [MS]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]
WMDM PMSP Service, WMDM PMSP Service, "C:\WINDOWS\system32\MsPMSPSv.exe" [MS]

----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 20 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 12 seconds.
---------- (total run time: 58 seconds)

Have you tried booting into Safe Mode then deleting the file?

start > run > type "msconfig" > BOOT.INI tab > check the /safeboot box > Apply > restart

to boot normally, uncheck that box. if this doesn't work, trying using pocket killbox.

Yes, I tried rebooting in Safe Mode. I'll try pocket killbox and re-post.

Edit:

With Pocket Killbox I got the message "this file does not seem to exist."

^^^^

with KB you have to enter the exact location of it

I did, and I actually clicked on the file when I got to the path.

Anybody know anything about this?

C:\Documents and Settings\Xaminor\Desktop and "my desktop" are the same location; the file isn't a shortcut.


The "Cannot delete file: Cannot read from the source file or disk" message, combined with the fact that it's 0 KB in size, would most likely suggest that the file and/or its entry in your filetable is corrupt.

If you have a disk/filesystem repair utility such as Norton Disk Doctor, I'd run that and see what it comes up with. If you don't have a third-party program like Norotn, run Windows' disk checker:

Open My Computer, right-click on your C: drive, and choose Properties. Go to the Tools tab in the Properties window and click on "Check now..."

Thanks DMR, I'll give that a shot. I found it funny that it was 0 KB as well.


Also, is there anyway to remove programs from my "Add Remove Programs" when they are already uninstalled?

Yeah- that's one of the clues that something isn't right with the file or its entry in your Master File Table.


Yes, as a matter of fact there is. It's a Registry edit, and the instructions from Microsoft can be found here.

Ok, I did what you asked and the corrupt file is still there.