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windows xp pro stop error, happens after only a few minutes of loading up hello there...
My brother has asked me to ask you this question on his behalf as he isn't subscribed to daniweb
ok down to the boiling point... my brother is running xp professional on a new pc (i built for him) over the last two or three days my brother has been experiencing BSODS and computer freezing shortly beforehand. i have looked at his pC myself and it looks to me as if it might be an error within windows itself. i am not certain on that though. here is the technical info that i managed to obtain from a BSOD that came up twice in the space of about half hour.
STOP 0x0000008E (0xC0000005, 0xBF8016FA, 0xB8697A88, 0x00000000)
Win32k.sys - Address BF8016FA base at BF800000, Datestamp 422511a2
What does this mean and will i have to refort his hard disk for him again??
My brother has asked me to ask you this question on his behalf as he isn't subscribed to daniweb
ok down to the boiling point... my brother is running xp professional on a new pc (i built for him) over the last two or three days my brother has been experiencing BSODS and computer freezing shortly beforehand. i have looked at his pC myself and it looks to me as if it might be an error within windows itself. i am not certain on that though. here is the technical info that i managed to obtain from a BSOD that came up twice in the space of about half hour.
STOP 0x0000008E (0xC0000005, 0xBF8016FA, 0xB8697A88, 0x00000000)
Win32k.sys - Address BF8016FA base at BF800000, Datestamp 422511a2
What does this mean and will i have to refort his hard disk for him again??
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Hi Janine,
You can find info on the possible causes (and fixes) for that particular Stop Code error in the links returned by the following Google search:
http://www.google.com/search?hl=en&l...05&btnG=Search
Give some of those a try and let us know the results.
You can find info on the possible causes (and fixes) for that particular Stop Code error in the links returned by the following Google search:
http://www.google.com/search?hl=en&l...05&btnG=Search
Give some of those a try and let us know the results.
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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Originally Posted by DMR
Hi Janine,
You can find info on the possible causes (and fixes) for that particular Stop Code error in the links returned by the following Google search:
http://www.google.com/search?hl=en&l...05&btnG=Search
Give some of those a try and let us know the results.
hi DMR.
thanks for the help on this particular stop error i think i might have located one problem from this. however i switched the particular pc on last night to see if anything different came up and unfortunately it brought up something about USB.sys (i cannot recall the exact error). Resulting from this i booted the particular machine into safe mode and accessed device manager. Looking into the device properties for the fast ethernet adaptor and the graphics card adaptor i looked and noted that the IRQ was the same and was the same for the usb as per other things. if it gives me a chance i might be able to save a print screen image to put up here.:-| any more ideas meanwhile.
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Bus No
Device No
Func No
Vendor/Device
Class
Device Class
IRQ
0
15
0
1106
3149 0104
Raid Controller
11
0
15
1
1106
0571 0101
IDE Controller
14
0
16
0
1106
3038 0C03
USB 1.0/1.1 VHCI Controller
10
0
16
1
1106
3038 0C03
USB 1.0/1.1 VHCI Controller
10
0
16
2
1106
3038 0C03
USB 1.0/1.1 VHCI Controller
11
0
16
3
1106
3038 0C03
USB 1.0/1.1 VHCI Controller
11
0
16
4
1106
3104 0C03
USB 2.0 ECHI Controller
5
0
17
5
1106
3059 0401
Multimedia Device
5
0
18
0
1106
3065 0200
Network Controller
10
1
0
0
1002
5960 8300
Display Controller
10
ACPI Controller
9
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Originally Posted by JANINE
Bus No
Device No
Func No
Vendor/Device
Class
Device Class
IRQ
0
15
0
1106
3149 0104
Raid Controller
11
0
15
1
1106
0571 0101
IDE Controller
14
0
16
0
1106
3038 0C03
USB 1.0/1.1 VHCI Controller
10
0
16
1
1106
3038 0C03
USB 1.0/1.1 VHCI Controller
10
0
16
2
1106
3038 0C03
USB 1.0/1.1 VHCI Controller
11
0
16
3
1106
3038 0C03
USB 1.0/1.1 VHCI Controller
11
0
16
4
1106
3104 0C03
USB 2.0 ECHI Controller
5
0
17
5
1106
3059 0401
Multimedia Device
5
0
18
0
1106
3065 0200
Network Controller
10
1
0
0
1002
5960 8300
Display Controller
10
ACPI Controller
9
please view nxt post
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next post
Bus No Device No Vendor/device class Device class
0 15 1106 3149 0104 raid controller
0 15 0571 0101 ide controller
0 16 and 3038 0c03 usb 1.0/1.1 vhci controller
0 16 same ''
0 16 until and same ''
0 16 end til end ''
0 16 usb2 echi controller
0 17 3059 0401 multimedia device
0 18 3065 0200 network controller
1 0 1002 5960 8300 display controller
acpi controller
IRQs as follows in order of listed device
11
14
10
10
11
11
5
5
10
10
9
how do i reassign IRQs as i think this is what might be the cause. i got this from pressing pause/break at the right time on the start up.
mail me if this doesnt make sense and i'll mail u the document
Bus No Device No Vendor/device class Device class
0 15 1106 3149 0104 raid controller
0 15 0571 0101 ide controller
0 16 and 3038 0c03 usb 1.0/1.1 vhci controller
0 16 same ''
0 16 until and same ''
0 16 end til end ''
0 16 usb2 echi controller
0 17 3059 0401 multimedia device
0 18 3065 0200 network controller
1 0 1002 5960 8300 display controller
acpi controller
IRQs as follows in order of listed device
11
14
10
10
11
11
5
5
10
10
9
how do i reassign IRQs as i think this is what might be the cause. i got this from pressing pause/break at the right time on the start up.
mail me if this doesnt make sense and i'll mail u the document
More information about me.
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1. If you can give us the exact "usb.sys" error that might be helpful. You might find more specific info for that, and perhaps the other problems, by doing the following:
Open the Event Viewer utility in your Administrative Tools control panel.
In the Event Viewer, look through the System and Application logs for entries flagged as "Warning" or "Error"; double-clicking on any of those entries will open a "details" window with more information about the error/warning. If you find any entries that seem to relate to the hangs/crashes that you're having, post the full and exact contents given in the detail windows.
2. The sharing of IRQs isn't usually a problem anymore, although it definitely was back in the days before PCI, "Plug-N-Play", and ACPI technologies were invented.
Since you haven't indicated that any recent hardware changes have been made to the system, the PCI/IRQ resource allocations of your installed hardware shouldn't have changed, but if you want to eliminate that possibility:
A) You can sometimes force a given device to use a specific IRQ or memory address range via the Resources tab in the device's Properties in Device Manager, but for the most part this rarely works. The issue is that modern operating systems and BIOSes do PCI resource allocation automatically, as opposed to the old (and pretty much manual) way that allocation was done with ISA devices.
B) There's one procedure which can often force a reallocation of resources though, and that is to physically change the slot ordering of the cards plugged into you PCI bus. When you start your computer, both the BIOS and Windows will enumerate (initialize) PCI devices based (to some extent) on the actual PCI slots in which the devices are installed; in "shuflfing" that order, you may be able to force the system to re-evaluate and reassign resources such as IRQs.
A couple of things to keep in mind regarding the placement/installation of devices (and Yoiks... just when did I decide that this should turn into a dissertation on PC architecture?!):
Some resources, including IRQs, are "reserved" by the system for use by core devices (keyboard, mouse, IDE drives/controllers, etc.). This is normal, and the system won't normally share those resources with another device if there's a possibility of conflict.
Additionally, your AGP graphics card (whether built into the motherboard or an actual AGP add-in card) usually shares resources with one of the PCI slots. The shared PCI slot is often, although not always, the slot closest to the AGP slot. It is a good idea not to install resource-intensive devices such as network cards or RAID controller cards in that shared PCI slot.
Open the Event Viewer utility in your Administrative Tools control panel.
In the Event Viewer, look through the System and Application logs for entries flagged as "Warning" or "Error"; double-clicking on any of those entries will open a "details" window with more information about the error/warning. If you find any entries that seem to relate to the hangs/crashes that you're having, post the full and exact contents given in the detail windows.
2. The sharing of IRQs isn't usually a problem anymore, although it definitely was back in the days before PCI, "Plug-N-Play", and ACPI technologies were invented.
Since you haven't indicated that any recent hardware changes have been made to the system, the PCI/IRQ resource allocations of your installed hardware shouldn't have changed, but if you want to eliminate that possibility:
A) You can sometimes force a given device to use a specific IRQ or memory address range via the Resources tab in the device's Properties in Device Manager, but for the most part this rarely works. The issue is that modern operating systems and BIOSes do PCI resource allocation automatically, as opposed to the old (and pretty much manual) way that allocation was done with ISA devices.
B) There's one procedure which can often force a reallocation of resources though, and that is to physically change the slot ordering of the cards plugged into you PCI bus. When you start your computer, both the BIOS and Windows will enumerate (initialize) PCI devices based (to some extent) on the actual PCI slots in which the devices are installed; in "shuflfing" that order, you may be able to force the system to re-evaluate and reassign resources such as IRQs.
A couple of things to keep in mind regarding the placement/installation of devices (and Yoiks... just when did I decide that this should turn into a dissertation on PC architecture?!):
Some resources, including IRQs, are "reserved" by the system for use by core devices (keyboard, mouse, IDE drives/controllers, etc.). This is normal, and the system won't normally share those resources with another device if there's a possibility of conflict.
Additionally, your AGP graphics card (whether built into the motherboard or an actual AGP add-in card) usually shares resources with one of the PCI slots. The shared PCI slot is often, although not always, the slot closest to the AGP slot. It is a good idea not to install resource-intensive devices such as network cards or RAID controller cards in that shared PCI slot.
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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Originally Posted by DMR
1. If you can give us the exact "usb.sys" error that might be helpful. You might find more specific info for that, and perhaps the other problems, by doing the following:
Open the Event Viewer utility in your Administrative Tools control panel.
In the Event Viewer, look through the System and Application logs for entries flagged as "Warning" or "Error"; double-clicking on any of those entries will open a "details" window with more information about the error/warning. If you find any entries that seem to relate to the hangs/crashes that you're having, post the full and exact contents given in the detail windows.
2. The sharing of IRQs isn't usually a problem anymore, although it definitely was back in the days before PCI, "Plug-N-Play", and ACPI technologies were invented.
Since you haven't indicated that any recent hardware changes have been made to the system, the PCI/IRQ resource allocations of your installed hardware shouldn't have changed, but if you want to eliminate that possibility:
A) You can sometimes force a given device to use a specific IRQ or memory address range via the Resources tab in the device's Properties in Device Manager, but for the most part this rarely works. The issue is that modern operating systems and BIOSes do PCI resource allocation automatically, as opposed to the old (and pretty much manual) way that allocation was done with ISA devices.
B) There's one procedure which can often force a reallocation of resources though, and that is to physically change the slot ordering of the cards plugged into you PCI bus. When you start your computer, both the BIOS and Windows will enumerate (initialize) PCI devices based (to some extent) on the actual PCI slots in which the devices are installed; in "shuflfing" that order, you may be able to force the system to re-evaluate and reassign resources such as IRQs.
A couple of things to keep in mind regarding the placement/installation of devices (and Yoiks... just when did I decide that this should turn into a dissertation on PC architecture?!):
Some resources, including IRQs, are "reserved" by the system for use by core devices (keyboard, mouse, IDE drives/controllers, etc.). This is normal, and the system won't normally share those resources with another device if there's a possibility of conflict.
Additionally, your AGP graphics card (whether built into the motherboard or an actual AGP add-in card) usually shares resources with one of the PCI slots. The shared PCI slot is often, although not always, the slot closest to the AGP slot. It is a good idea not to install resource-intensive devices such as network cards or RAID controller cards in that shared PCI slot.
i havent been made aware of any hardware changes that may have taken place recently but i do know that the radeon catalyst drivers have recently been updated. could that cause problems. regarding the AGP and PCI cards there is not one directly below the AGP card but there is one in the 2nd PCI slot.
regarding errors in the system and application logs... where do you want me to start.
here are some that come up frequently
event agent - tracelevel parameter not located in registry. default trace level used is 32
loadperf (whatever that means)
here are the system errors that i located in event viewer
error code 1000008e, parameter1 c0000005,parameter2 804ebfd9, parameter3 eddb2b2c parameter4 00000000
(error code 10000008e) parameter 1 c0000005, param2 804ecad5, param3 f58e7694, parameter4 00000000
(error code 10000008e) parameter 1 c0000005, param2 804ecad5, param3 f58e7694, parameter4 00000000
(error code 10000008e) parameter 1 c0000005, param2 804ecad5, param3 f58e7694, parameter4 00000000
there are hundreds of variations of the same error code coming up here (i have 2 pages worth printed off. please let me know if you want all the errors posted up.
it looks to me like the registry might have gotten corrupted for a start and secondly the paramenters have all been messed up. this looks like a job for a microsoft pro. whats your opinion here??:!:
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The update to the video drivers would definitely be a prime suspect. Go into video card's Properties windows in Device Manager, click on the Driver tab, and try the "Roll back dirver" option.
If that doesn't work, you may be able to use System Restore to roll the entire system back to a date just prior to when you started getting the STOP errors.
If that doesn't work, you may be able to use System Restore to roll the entire system back to a date just prior to when you started getting the STOP errors.
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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Originally Posted by DMR
The update to the video drivers would definitely be a prime suspect. Go into video card's Properties windows in Device Manager, click on the Driver tab, and try the "Roll back dirver" option.
If that doesn't work, you may be able to use System Restore to roll the entire system back to a date just prior to when you started getting the STOP errors.
i have tried to roll back the driver and rolling the system back to a previous state (just after xp was installed on it). No joy as the errors still keep coming.
i have even tried a reformat only to have a STOP error occur when attempting the reformat. i dont think that this is software related more like hardware now. any suggestions.
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