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Installed 2nd HD, now neither is recognized

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Join Date: Aug 2005

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Suzer73

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Installed 2nd HD, now neither is recognized

Aug 9th, 2005

Hello,

I have a Dell 4400 with a Maxtor 80G HD that I use as my system/boot drive. Last night I installed a Maxtor 200G HD to be used as storage for video (master/slave configuration).

Now, the computer does not recognize either HD in BIOS (I had to boot up from the Windows XP CD.) Even if I disconnect the new drive, the original drive is not detected.

Any advice? Thanks!

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Join Date: Apr 2005

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numerouno

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Re: Installed 2nd HD, now neither is recognized

Aug 9th, 2005

Did you connect the original drive to the same connector tab when you removed the second drive again?

It sounds as if you may not have set the "master" and "slave" settings on the drives correctly. If so, this would be a 10minute job for the local computer shop.

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Join Date: Aug 2005

Posts: 3

Reputation: Suzer73 is an unknown quantity at this point

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Suzer73

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Re: Installed 2nd HD, now neither is recognized

Aug 10th, 2005

Thanks for your response . . .

Yes, I had used the same connector when trying the first drive alone.

Also, I made sure that the jumpers were set to master/slave as per the drive documentation. I later noticed that my computer manual recommends always using "cable select", so I also tried that, as well as trying a new cable, both to no avail.