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Keyboard and mouse don't work on startup
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Do they always detect in bios ?
do they work properly in safe mode?
If so go to device manager (right click my computer, and click properties, click Hardware, then device manager) and remove them, then reboot your computer they should redetect.
do they work properly in safe mode?
If so go to device manager (right click my computer, and click properties, click Hardware, then device manager) and remove them, then reboot your computer they should redetect.
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Join Date: Mar 2004
Posts: 3,826
Reputation:
Solved Threads: 144
Windows version?
Internet provider?
What other software did you install when the connection was configured?
What sort of keyboard/mouse? Plug-in? USB? Wireless?
Have you tried uninstalling then reinstalling the mouse and keyboard as suggested?
Has the mouse and/or keyboard had software loaded to make extra buttons etc work? Have you tried uninstalling that software and running with generic Windows drivers?
Are you waiting long enough after booting to Windows to allow the system to become responsive?
Internet provider?
What other software did you install when the connection was configured?
What sort of keyboard/mouse? Plug-in? USB? Wireless?
Have you tried uninstalling then reinstalling the mouse and keyboard as suggested?
Has the mouse and/or keyboard had software loaded to make extra buttons etc work? Have you tried uninstalling that software and running with generic Windows drivers?
Are you waiting long enough after booting to Windows to allow the system to become responsive?
Windows XP PRO w. SP2
Adelphia Cable Internet (also... i am connected to an unprotected wireless router and it didn't come with any software to protect my network... any suggestions?)
I installed a SpeedStream (model ss1020) ethernet adaptor
Yes, i uninstalled the mouse and keyboard and it didn't fix the problem
Generic plug in keyboard and mouse
yes, i waited long enough. the computer actually brought up a dialog box saying if i wanted to restart because it had just installed a standard 86 key input device... this is when nothing was working (keyboard & mouse)
Adelphia Cable Internet (also... i am connected to an unprotected wireless router and it didn't come with any software to protect my network... any suggestions?)
I installed a SpeedStream (model ss1020) ethernet adaptor
Yes, i uninstalled the mouse and keyboard and it didn't fix the problem
Generic plug in keyboard and mouse
yes, i waited long enough. the computer actually brought up a dialog box saying if i wanted to restart because it had just installed a standard 86 key input device... this is when nothing was working (keyboard & mouse)
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Join Date: Mar 2004
Posts: 3,826
Reputation:
Solved Threads: 144
Have you tried using a different keyboard?
Sounds like either the keyboard is stuffed or the keyboard socket is stuffed. Has the keyboard ever been unplugged whilst the computer was running or whilst the computer was shut down but still had power running to the motherboard? It's unusual for it to happen, but it's quite possible for the PS/2 socket to 'blow' when the plug is disconnected whilst the motherboard os still powered.
Sounds like either the keyboard is stuffed or the keyboard socket is stuffed. Has the keyboard ever been unplugged whilst the computer was running or whilst the computer was shut down but still had power running to the motherboard? It's unusual for it to happen, but it's quite possible for the PS/2 socket to 'blow' when the plug is disconnected whilst the motherboard os still powered.
Yes, I have pulled the plug out whilst the motherboard was on... I figured out some new information... when it restarts, i need to restart it twice for it to recognize the mouse and keyboard, but when i do a cold boot (shut the computer down completely then turn the power on) the computer recognizes it on the first try ad has no problem booting... any other suggestions?
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