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NetGear wireless setup help needed
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Join Date: Aug 2007
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I'm not sure if I'm posting properly; if not, just point me in the right direction. Anyway, I have a Netgear router model (WGR614 v6) which I have had for more than a year (warranty for 1 year) and it worked perfectly until we had a big Comcast outage (Comcast modem). Since then I have been unable to access the internet wirelessly. I've tracked down some of the problem but am still stumped with a message reading: "No connectivity: Network did not assign a network address to the computer." Netgear does not provide tech support and Comcast has taken me as far as they want to go. I believe it is a problem of the router configuration since I am connecting through the router - just not able to go online. I need help please.
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Join Date: Jan 2007
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Hey, Since this has happened, have you tried or been able to connect wirelessly from somewhere else just to eliminate it being the computer?
What version of windows or mac do you have?
Have you tried doing a factory reset on the router and reconfiguring it? just let me know and hopefully we can get you back up. Take care.
What version of windows or mac do you have?
Have you tried doing a factory reset on the router and reconfiguring it? just let me know and hopefully we can get you back up. Take care.
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Join Date: Aug 2007
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Hey defeated, thanks for the reply. I haven't tried to wirelessly connect my laptop to any other source; however, I have tried to send to my printer, which is also wireless, but that doesn't work. I just get a message that the printer is unplugged, etc. I am able to connect to the web via a wired connection through my router, then to the Comcast modem. What is so frustrating is that my wireless icon indicates that I am connected and the signal strength is excellent - but I just cannot get to the internet. Any further advice will be appreciated.
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Join Date: Aug 2007
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Should have thought to add this information. At one point I shut everything off, had Comcast reset the modem, then plugged in the router (which had been reset on the back), then turned the laptop back on. Then went to Netgear set up online and reset the basic and wireless settings. Unfortunately, still cannot access the web wirelessly. Even after that, I realized that I had not disabled my firewall. Did that, then started again (except didn't have Comcast modem reset), but pushed reset on router, then everything back on - still no luck!!!! Instincts tell me that the earlier Comcast outage did something with the router settings that I have not be able to identify; to say nothing of the fact that I am a novice at all this stuff. Help!
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Join Date: Oct 2009
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It's me again, I forgot to tell you that I am using Windows XP; the router is Netgear WGR614 v6 and my modem is provided by Comcast.
Netgear person tryed thur automatic setup nothing.
rourter will not pick internet connection to hard wired cable connection to computer any longer wire but wireless is working just fine.
Win. xp help only way around this is call out an tech. from comcast
they know how to set it up!
any help:
Thank you.
Edward H. Crutcher
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Join Date: Nov 2009
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#19 Nov 1st, 2009
I'm having the same problem. Comcast guy came out, tried to ping different ip addy's but the computer has automatically assigned one and we can't get it to release that one, renew a different one. He told me the only way around it is to have a computer tech come out and fix the problem. IE will not go anywhere! Even if I type the ip addy in myself! Nor will command prompt. What can I do?
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