Promise Ultra66 controller card problem with 250GB hard drive

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Promise Ultra66 controller card problem with 250GB hard drive

 
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Sep 25th, 2005
I am trying to install a new 250 GB EIDE hard drive (Western Digital WD2500JB) on my 5+ year old Dell Dimension 800 Mhz computer. My old hard drive had been connected to the motherboard through a Promise Ultra66 controller card. I connected my new hard drive the same way (so that it is the only hard drive on the system) but the computer is only recognizing around 32 GB of the drive. I contacted Promise, who said that the Ultra66 does not support a hard drive as large as 250GB, but they never got back to me when I asked them whether there was an update for my card that would increase its limit.

(I have already tried running Western Digital's Data Lifeguard on my motherboard's bios, so I was able to get the motherboard to recognize the full size of the hard drive instead of the 131GB limit that it *had* been imposing, but now I am stuck at this 32 GB limit.)

So right now I'm wondering, is there a way to update my controller card so that it can handle a 250 GB hard drive?

If not, I don't know what to look for in a new controller card so that I get one that works with my motherboard and will also handle my new hard drive.

Any advice would be great... I'm feeling very stuck and I don't know what to do. thanks in advance.

--Liz
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