I have deleted Winnet in the Services folder but couldn't do it for the Root folder. I get a message 'impossible to delete Winnet folder - error deleting files'
Here's a new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 16:44:44, on 11/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
C:\Program Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Fichiers communs\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\COPPER~1\BIN\WIN2K\tidslmon.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\MICROS~4\GAMECO~1\Common\SWTrayV4.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
C:\Program Files\Fichiers communs\Symantec Shared\Security Center\UsrPrmpt.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Plaxo\2.4.1.5\InstallStub.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\Program Files\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be/
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [TIxDSL] C:\PROGRA~1\COPPER~1\BIN\WIN2K\tidslmon.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [SideWinderTrayV4] C:\PROGRA~1\MICROS~4\GAMECO~1\Common\SWTrayV4.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OutpostFeedBack] C:\PROGRA~1\Agnitum\OUTPOS~1.0\feedback.exe /dump:os_startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Fichiers communs\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.4.1.5\InstallStub.exe -a
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Outpost Firewall Pro Quick Tune - {44627E97-789B-40d4-B5C2-58BD171129A1} - C:\PROGRA~1\Agnitum\OUTPOS~1.0\Plugins\BrowserBar\ie_bar.dll (file missing)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .ssc: C:\WINDOWS\DOWNLO~1\Ubizen\SmartStart\NPSmartStart32.dll
O16 - DPF: {3B02AAA2-327C-40ED-A849-4BE819AE5385} (ImgSizer Control) - file://C:\Documents and Settings\§\Local Settings\Temp\~DlfnTmp0\imgSizer.ocx
O16 - DPF: {660B74E4-4E01-43DE-BB13-2BA2D643C05A} (SmartStartCtl Class) - https://www.deutschebank.be/multisec...rtStartCtl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {94B964F0-45CC-11D4-9F1D-0060085C7782} (Version Class) - https://www.deutschebank.be/multisec...StartSetup.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {AE775D48-49AA-11D1-8F1C-00C04FB67063} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v5/ticker.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents...r/imloader.cab
O18 - Protocol: bw+0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {7B0DC7F0-52A1-432D-A00B-32F30E24EB8E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHIE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe

Congratulations! Your log looks clean - good work!

===============

Now that your PC is clean you need to follow these easy steps to keeping it this way:

Secure your Internet Explorer by going here and following the instructions there.

Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.

Install and keep updated, Ad-Aware SE, and Spybot S&D.
Run them both on a regular basis, following the manufacturer's recommendations.

Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often.

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.


Clear your Temp folders.
Clear out your Temporary internet files and other temp files.
Go to Start > Settings > Control Panel >Internet Options.
Under the General tab click the Delete temporary internet files,
delete all Offline content as well. Clear out Cookies.

Also, go to Start > Find/search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.

Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp folder, if you have one. (Contents but not the folder itself.)

C:\Documents and Settings\username\Local Settings\Temp\

In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

Empty the Recycle Bin.

For XP users.
After something like this it is a good idea to Flush the Restore Points and start fresh.
To flush the XP system Restore Points.

Go to Start>Run and type msconfig. Press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings link on the left.

Check the box labelled 'Turn off System restore'.

Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

Note that all previous restore points will be lost.

===============

If you have any more problems, post back.

-

Happy surfing,

crunchie.

CONGRATULATIONS to you!! It's thanks to your advice & tips that I have been able to remove that malware! I will now follow your advice regarding safe surfing ;-)
Thanks!!

You are welcome .

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