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Norton causing crash... but Norton is uninstalled
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Join Date: Jun 2004
Posts: 47
Reputation:
Solved Threads: 0
Windows XP
P4 3.4GHz
1GB RAM
My PC locked up about 5 times yesterday, and now about 4-5 times again today. In the event viewer, this same error shows up at the time of every crash:
Yesterday I uninstalled Norton completely, and even followed the instructinos as shown here to manually remove it from the registry, to try to rid my PC of it completely. But even after all that, with it gone, I'm still getting this same error message in the event viewer at the time of every crash. Wierd.
P4 3.4GHz
1GB RAM
My PC locked up about 5 times yesterday, and now about 4-5 times again today. In the event viewer, this same error shows up at the time of every crash:
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Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 11/10/2005
Time: 4:33:05 PM
User: N/A
Computer: DESKTOP1
Description:
The Norton AntiVirus Auto Protect Service service failed to start due to the following error:
The system cannot find the file specified.
You may need to download the Norton removal program which will remove Norton entries in the registry. http://www.majorgeeks.com/Norton_Rem...NRT_d4749.html
Then go into Windows Explorer, and delete any Norton and Symantec folders. Also, go to Start?Run/type in msconfig then go to Startup tab, and uncheck anything with Norton or Symantec referenced.
Then go into Windows Explorer, and delete any Norton and Symantec folders. Also, go to Start?Run/type in msconfig then go to Startup tab, and uncheck anything with Norton or Symantec referenced.
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Join Date: Jun 2004
Posts: 47
Reputation:
Solved Threads: 0
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Originally Posted by just_a_nobody
Do you see any processes running in the task manager that relates to them?
The reason I was getting the auto-protect error in the event viewer was because there was still a service for it on automatic and it was looking for something that wasn't there, so that's why I got the errors. I disabled this and I'm still locking up, but now no errors in event viewer. I'm now convinced that this is not a Norton issue, but still a security issue. Also in add/remove programs, I notice that there was a security update installed 2 days ago. I uninstalled this and it still freezes. In the middle of all this, I caught a BSOD with my audio driver. I think nothing of it, probably just a system hiccup, but I updted that driver anyway.
So now after all this the only thing I can do now is wait and see if it freezes again. If it does, then I'm gonna reseat my RAM. If it still does, I'm gonna turn off my firewall. If it still does, I don't know what I'll do, maybe kill myself just kidding. I'm gonna stop posting now so that I don't get pissed of if my PC freezes again after I typed all this out.
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