Hello,

My computer won’t shut down when I have my Printer (hp officejet d135) plugged into my USB 2.0 Hub. I’ve plugged and unplugged the other 2 devices and they don’t create the same problem.

NEWSFLASH!

I just was able to shut down my computer with the printer plugged in but the lights for the hard drive, CD/RW and CD all stayed on. I couldn’t restart the computer using the on/off switch. I unplugged the printer and the lights went off but I was unable to start the computer without turning off the power switch on the rear of the unit. After turning the rear power switch off and on again then I was able to use the on/off switch on the front of the computer to start it again. I tried this a few times to verify that it worked the same way each time.



I plugged the printer into the hub after start-up and it prints OK. Any suggestions would be welcomed.

Thanks.

I have found that certain drivers, especially those for SiS and VIA can cause wierd interactions with some USB hardware. Make sure your drivers are up-to-date. The VIA Hyperion 4-in-1 drivers are here, for the SiS drivers, start here.

Remember, too that the OfficeJet D135 has fax capabilities. There may be some configuration option in the BIOS or on the printer that's holding the system "on" to receive a fax (just a thought).

If you don't know the type of chipset your system has, give us a brand and model or motherboard brand and model and we can help identify it.