I am running Norton and keep getting the message that I am infected with a dialer.dialplatform
I have ran my virus scan and it says it has removed it, but when I restart my computer it happens again. I went to symantecs website and followed their instructions on how to remove and have gotten noehere. I have also ran spybot and ad-aware and it finds nothing. When I start my computer the following processes begin running: netsh.exe, ntvdm and z14. Here is a copy of my Hijack This log file. Any help would be greatly appreciated. Thank you!

Logfile of HijackThis v1.99.1
Scan saved at 10:18:29 AM, on 12/5/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\cmd32.exe
C:\WINNT\System32\efsdfgxg.exe
C:\WINNT\inet20099\socks.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\WINNT\System32\exeha2.exe
C:\WINNT\System32\sysvcs.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\PROGRA~1\Yahoo!\browser\YBrowser.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Documents and Settings\Nicole Pearce\Desktop\hijackthis[1]\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com...r/fix_homepage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINNT\System32\search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = C:\WINNT\System32\search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = C:\WINNT\System32\search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINNT\System32\search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINNT\System32\search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINNT\System32\search.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ControlPanel] C:\WINNT\System32\cmd32.exe internat.dll,LoadKeyboardProfile
O4 - HKLM\..\Run: [Explorer32] C:\WINNT\System32\efsdfgxg.exe
O4 - HKLM\..\Run: [Microsoft standard protector] C:\WINNT\inet20099\socks.exe 20099
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [xp_system] C:\WINNT\inet20099\services.exe
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [aupd] C:\WINNT\System32\sysvcs.exe
O4 - HKCU\..\Run: [xp_system] C:\WINNT\inet20099\services.exe
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - http://files.member.yahoo.com/dl/installs/sbc/yinst.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...0/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...23/mcgdmgr.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {F2D35D99-63B1-46D3-970C-6E22320D5DCB} (kSoloCntrlIE Class) - http://www.ksolo.com/playerBase/kSoloIE_old.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Hi funnygirl, welcome to DaniWeb

You've got a handful of "unwanted guests" in your HijackThis log; please do the following:

You will need to close/quit all web browser programs and disconnect from the Internet for the following, so you should print out these instructions or save them into a text file with Notepad.

1. Download and install these utilities (but do not run scans with them yet):

ewido Security Suite - http://www.ewido.net/en/download/
Microsoft Anti-Spyware beta - http://www.microsoft.com/downloads/...&displaylang=en
Ad Aware SE Personal - http://www.lavasoftusa.com/


- Open ewido. If you receive a warning message saying "Database not found"; just click "OK" for this. Next, in the main screen, click "Update" and click "Start Update". After the update process completes, exit from Ewido.

- Open MS Antispyware beta. Make sure the "AntiSpyware Autoupdater" feature is enabled, and that it has downloaded the most current antispyware updates. Close the program after you've verified this.

- Open Adaware, click on the "Check for updates now" link, and follow the prompts to get the latest updates. Close the program when it has finished installing the updates.

- Open SpyBot and use its update feature to download and install the most current spyware definitions file. Close the program once the update is complete.

- Open Norton Antivirus and make sure that you have the most current update installed. As with the above programs, don't run a scan with Norton; just close it once it is updated.


2. Download and install the CleanUp! utility, but don't run it yet.


3. Run HijackTHis again, put a check mark next to the following entries, and then click the "Fix checked" button. Close HJT once it has finished performing its fixes:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINNT\System32\search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = C:\WINNT\System32\search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = C:\WINNT\System32\search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINNT\System32\search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINNT\System32\search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINNT\System32\search.html
O4 - HKLM\..\Run: [ControlPanel] C:\WINNT\System32\cmd32.exe internat.dll,LoadKeyboardProfile
O4 - HKLM\..\Run: [Explorer32] C:\WINNT\System32\efsdfgxg.exe
O4 - HKLM\..\Run: [Microsoft standard protector] C:\WINNT\inet20099\socks.exe 20099
O4 - HKLM\..\Run: [xp_system] C:\WINNT\inet20099\services.exe
O4 - HKCU\..\Run: [aupd] C:\WINNT\System32\sysvcs.exe
O4 - HKCU\..\Run: [xp_system] C:\WINNT\inet20099\services.exe
O4 - HKCU\..\Run: [Yahoo! Pager] 1


4. Reboot into Safe Mode (you get to the safe mode boot option by hitting the F8 key as your computer is starting up).


5. Run CleanUP! It may take a while for the program to perform its cleaning, so be patient. Close the program when it has finished.


6. Run Norton, SpyBot, AdAware, ewido, and MS Antispyware beta consecutively; have the programs fix all malicious items they find.

When ewido finds the first malicious object on your system, it will ask you if it should clean it. When it asks this, put a checkmark in the lower left corner of the box that says "Perform action on all infections", then choose clean and click OK.
Save the log file that ewido will create after it finishes scanning; you'll be including that log in your next post here.


7. Open Windows Explorer, and in the Folder Options->View settings under the Tools menu, select "show hidden files and folders", and uncheck "Hide protected operating system files" and "Hide extentions for known file types".

- Search for the following files and delete them if found (they may have been deleted by the anti-spyware utilities already):
C:\WINNT\System32\search.html
C:\WINNT\System32\cmd32.exe
C:\WINNT\System32\efsdfgxg.exe
C:\WINNT\System32\sysvcs.exe

- Delete the following folder entirely:
C:\WINNT\inet20099


8. Empty your Recycle Bin, reboot normally, run HijackThis again, and post the new log. Alos post the log that ewido generated.

Hello funny girl,

click on the following link [Moderator's note: post edited, as it referenced a "cracked" download of a "for pay" anti-spyware utility]

Hi jaishankar,

We definitely do appreciate your desire to help. However, there are a few things to keep in mind when offering help in this forum:

1. You appear to have linked to an older version of XSoftSpy. As new infections and new variants of existing infectiosn are discovered almost daily, it is very important that members are given the absolute latest version of the detection and removal programs we recommend and/or provide.

2. The download link you provided for XSoftSpy leads to a file-sharing site, and such sites cannot (for what I hope are obvious reasons) be considered "trusted" download locations. Given that, we do not recommend that members obtain their utilities from those sites, but rather from the software vendors themselves or from trusted software repositories such as majorgeeks.com. (XSoftSpy's site does have its own direct download for the current release of the free version of their product).

3. When participating in a thread where troubleshooting is already in progress, please do not suggest alternate "fixes" until the threadstarter has posted the results of performing the proceedures already given them by the person currently assisting them. Doing so can confuse or sidetrack the person we are trying to help, and malware removal is most effictive when done in a methodical way.

Thanks.

First of all, thank you so much for your quick and curtiouse responce. I have followed your directions and things seem to be operating normally now. Here are my log files for Hijack This and ewido. Thank you again!

Logfile of HijackThis v1.99.1
Scan saved at 1:52:58 PM, on 12/5/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Documents and Settings\Nicole Pearce\Desktop\hijackthis[1]\HijackThis.exe
C:\WINNT\System32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com...r/fix_homepage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - http://files.member.yahoo.com/dl/installs/sbc/yinst.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...0/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...23/mcgdmgr.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {F2D35D99-63B1-46D3-970C-6E22320D5DCB} (kSoloCntrlIE Class) - http://www.ksolo.com/playerBase/kSoloIE_old.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 1:01:07 PM, 12/5/2005
+ Report-Checksum: 3B150076

+ Scan result:

C:\Program Files\Internet Explorer\oiqosnqo.exe -> Dropper.Paradrop.a : Cleaned with backup
C:\Program Files\Internet Explorer\rqfjcuvq.exe -> Dropper.Paradrop.a : Cleaned with backup
C:\WINNT\Downloaded Program Files\oiqosnqo.exe -> Dropper.Paradrop.a : Cleaned with backup
C:\WINNT\inet20099\3.00.11.dll -> Spyware.Ihbo : Cleaned with backup
C:\WINNT\inet20099\mm.exe -> Logger.Agent.ig : Cleaned with backup
C:\WINNT\inet20099\services.exe -> Downloader.CWS.j : Cleaned with backup
C:\WINNT\inet20099\socks.exe -> Proxy.Small.cf : Cleaned with backup
C:\WINNT\loadclean.exe -> Dropper.Paradrop.a : Cleaned with backup
C:\WINNT\system32\efsdfgxg.exe -> Dropper.Paradrop.a : Cleaned with backup
C:\WINNT\system32\exeha2.exe -> Dropper.Paradrop.a : Cleaned with backup
C:\WINNT\system32\exeha3.exe -> Downloader.CWS.j : Cleaned with backup
C:\WINNT\system32\latest.exe -> Trojan.Crypt.l : Cleaned with backup
C:\WINNT\system32\sysvcs.exe -> Trojan.Crypt.l : Cleaned with backup
C:\WINNT\system32\z15.exe -> Downloader.Small.bwr : Cleaned with backup
C:\WINNT\system32\z16.exe -> Dropper.Delf.pb : Cleaned with backup


::Report End

Good work

Your HijackThis log is clean, and your ewido log indicates that ewido not only cleaned the files we wanted to remove, but also caught a couple of other "nasties" as well.

Now that your system has been disinficeted, you might want to have a read through this thread for suggestions on how you can keep your system protected from future infections.

Hello DMR i agree with u that i have poste an older version of xoftspy, but u can update it later, the sites like major geeks and download.com offer only demo version of xoftspy by which u can only scan but u couldn't delete the infections. This is a older version with serial key, and if it is illegal to post cracked version i apologise for it

I am really sorry for it

Yes- In addition to violating the laws in many countries, providing, linking to, or even suggesting the use of "cracked" or otherwise illegal software sofware directly violates our forum rules.

Ok next time only suggestion but no links to pirated software downloads