Hello

I have three lines of cmdServices stuff showing up on Spybot - which it cannot delete - all in the Registry. Having looked at your site I have run (both in Safe Mode and Standard) Ewido, AboutBuster, Spybot, Avast, Ad-Aware and Trend Micro CW Shredder. Only Spybot is picking this up now. I did have (last week) Smitfraud and Spyaxe, although I think they are gone.

Here is my HJT log ...............

Logfile of HijackThis v1.99.1
Scan saved at 11:16:26, on 02/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\PROGRA~1\Logitech\iTouch\iTouch.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\BigFix\BigFix.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\Program Files\Windows & Internet Washer\cseraser.exe
C:\WINDOWS\system32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [zBrowser Launcher] C:\PROGRA~1\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [dflnl.exe] C:\WINDOWS\system32\dflnl.exe
O4 - HKCU\..\Run: [Spyware Cleaner] "C:\Program Files\Spyware Cleaner\SpywareCleaner.Exe" /boot
O4 - Startup: Windows & Internet Washer.lnk = C:\Program Files\Windows & Internet Washer\cseraser.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Windows & Internet Washer - {4A0EF50C-6A4A-4b30-84D8-53D5BC95C043} - C:\Program Files\Windows & Internet Washer\cseraser.exe (HKCU)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1120568276656
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{15A767B0-F421-471A-910D-A7B81CBDD8DE}: NameServer = 85.255.116.154,85.255.112.188
O17 - HKLM\System\CCS\Services\Tcpip\..\{1FCE1CB0-7A2F-41CA-ACAA-EBC93803732B}: NameServer = 85.255.116.154,85.255.112.188
O17 - HKLM\System\CCS\Services\Tcpip\..\{36613CE7-4DF5-4D89-89DA-13D51237EDC7}: NameServer = 85.255.116.154,85.255.112.188
O17 - HKLM\System\CCS\Services\Tcpip\..\{4C66D07F-B996-49B7-8F7C-E2B2C22FF39D}: NameServer = 85.255.116.154,85.255.112.188
O17 - HKLM\System\CCS\Services\Tcpip\..\{AC923032-E4AD-4B67-8D72-484580BE3DE6}: NameServer = 85.255.116.154,85.255.112.188
O17 - HKLM\System\CCS\Services\Tcpip\..\{DA04E73B-C85B-4D65-BDE7-CF880BB15BD0}: NameServer = 85.255.116.154,85.255.112.188
O17 - HKLM\System\CS1\Services\Tcpip\..\{15A767B0-F421-471A-910D-A7B81CBDD8DE}: NameServer = 85.255.116.154,85.255.112.188
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: SymWMI Service (SymWSC) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe (file missing)
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

I would be grateful for any help that you may be able to give.

Thanks & regards

A) Can you post the exact details that SpyBot gives you on those registry locations?

B) Your HJT log does have a couple of "nasties" in it. Please do the following:

1. Download F-Secure's BlackLight into its own separate folder. Do not run the program yet.


2. Run HijackThis, put a check mark in the box to the left of the following entries, and then click the "Fix checked" button:

O4 - HKLM\..\Run: [dflnl.exe] C:\WINDOWS\system32\dflnl.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{15A767B0-F421-471A-910D-A7B81CBDD8DE}: NameServer = 85.255.116.154,85.255.112.188
O17 - HKLM\System\CCS\Services\Tcpip\..\{1FCE1CB0-7A2F-41CA-ACAA-EBC93803732B}: NameServer = 85.255.116.154,85.255.112.188
O17 - HKLM\System\CCS\Services\Tcpip\..\{36613CE7-4DF5-4D89-89DA-13D51237EDC7}: NameServer = 85.255.116.154,85.255.112.188
O17 - HKLM\System\CCS\Services\Tcpip\..\{4C66D07F-B996-49B7-8F7C-E2B2C22FF39D}: NameServer = 85.255.116.154,85.255.112.188
O17 - HKLM\System\CCS\Services\Tcpip\..\{AC923032-E4AD-4B67-8D72-484580BE3DE6}: NameServer = 85.255.116.154,85.255.112.188
O17 - HKLM\System\CCS\Services\Tcpip\..\{DA04E73B-C85B-4D65-BDE7-CF880BB15BD0}: NameServer = 85.255.116.154,85.255.112.188
O17 - HKLM\System\CS1\Services\Tcpip\..\{15A767B0-F421-471A-910D-A7B81CBDD8DE}: NameServer = 85.255.116.154,85.255.112.188


3. Open Windows Explorer, and in the Folder Options->View settings under the Tools menu, select "show hidden files and folders", and uncheck "Hide protected operating system files" and "Hide extentions for known file types". Delete the C:\WINDOWS\system32\dflnl.exe file if it exists.


4. Open Blacklight and have it run a scan.
- Once the scan is complete, click the "Next"
- In the resulting list of found items, have it rename (use the Rename button) all of the files except wbemtest.exe (which is a legit Windows file).
- Reboot when BlackLight prompts you to do so.


5. Once the system has rebooted, there will be a new log in the BL folder. Post that log, along with a new HijackThis scan log.