 |  |  |  |  |  |  |  |
OSX 3.9 Freezing Mouse/Keyboard problems
 |
Hi,
Since upgrading to OSX 3.9 , my mouse and keyboard constantly freeze. I suspect a conflict, but FirstAid and the CD's Utilies ( AND the consol fsck -y search find nothing.
It MAINLY happened online and/or when using MSWord 2001.
I recently added Firefox and Thunderbird and the freezing got worse ( froze twice while doing this note).
When my daughter logs into her mode, she's getting a crash error message of (Unix style) "Push restart button now"
I don't have Norton or TechTool ( which one is better BTW?)-so many suggestions?
Your assist will be greatly appreciated.
artstar
Since upgrading to OSX 3.9 , my mouse and keyboard constantly freeze. I suspect a conflict, but FirstAid and the CD's Utilies ( AND the consol fsck -y search find nothing.
It MAINLY happened online and/or when using MSWord 2001.
I recently added Firefox and Thunderbird and the freezing got worse ( froze twice while doing this note).
When my daughter logs into her mode, she's getting a crash error message of (Unix style) "Push restart button now"
I don't have Norton or TechTool ( which one is better BTW?)-so many suggestions?
Your assist will be greatly appreciated.
artstar
•
•
•
•
Originally Posted by artstar
When my daughter logs into her mode, she's getting a crash error message of (Unix style) "Push restart button now"
Please read the following article and folow the link at the bottom "Issolating Issues in Mac OS X".
http://docs.info.apple.com/article.html?artnum=106227
As for the "freezing" of the mouse/cursor, what do the logs have to say about it? Open /Applications/Utilites/Console.app and look at tne entries that buffer when it happens for some clues to the culprit.
Hi,
Thanx for the quick response.
As for the mouse freeze, the consol is giving me this sort of mesage. What do I do about it?
Thanx
Jan 7 14:10:29 artstar kernel: USBF: 13166.862 Apple Optical USB Mouse[0x1aa6800]: Error (0xe00002ed) getting device config descriptor
Jan 7 14:10:29 artstar kernel: USBF: 13166.862 Apple Optical USB Mouse[0x1aa6800]::GetFullConfigurationDescriptor - Error (e00002ed) getting first 9 bytes of config descriptor
Jan 7 14:10:29 artstar kernel: USBF: 13167.163 Apple Optical USB Mouse[0x1aa6800]: Error (0xe00002ed) getting device config descriptor
Jan 7 14:10:29 artstar kernel: USBF: 13167.164 Apple Optical USB Mouse[0x1aa6800]: Error (0xe00002ed) getting device config descriptor
Thanx for the quick response.
As for the mouse freeze, the consol is giving me this sort of mesage. What do I do about it?
Thanx
Jan 7 14:10:29 artstar kernel: USBF: 13166.862 Apple Optical USB Mouse[0x1aa6800]: Error (0xe00002ed) getting device config descriptor
Jan 7 14:10:29 artstar kernel: USBF: 13166.862 Apple Optical USB Mouse[0x1aa6800]::GetFullConfigurationDescriptor - Error (e00002ed) getting first 9 bytes of config descriptor
Jan 7 14:10:29 artstar kernel: USBF: 13167.163 Apple Optical USB Mouse[0x1aa6800]: Error (0xe00002ed) getting device config descriptor
Jan 7 14:10:29 artstar kernel: USBF: 13167.164 Apple Optical USB Mouse[0x1aa6800]: Error (0xe00002ed) getting device config descriptor
if you have the install disk you can run disk firstaid to repare most major problems
it could also be a privlege problem where you would need to repare your permissions.
hold the c key down when you start up with the install disk in your computer
go to the top menu and load disk first aid then select your HD and repare your permissions and your HD if that doesent fix it then you will be in deep trouble
it could also be a privlege problem where you would need to repare your permissions.
hold the c key down when you start up with the install disk in your computer
go to the top menu and load disk first aid then select your HD and repare your permissions and your HD if that doesent fix it then you will be in deep trouble
•
•
•
•
Originally Posted by artstar
Jan 7 14:10:29 artstar kernel: USBF: 13166.862 Apple Optical USB Mouse[0x1aa6800]: Error (0xe00002ed) getting device config descriptor
Hmm.. hard to tell.. looks like a hardware problem with the mouse. If you can get a replacement or borrow a mouse from someone (it doesn't have to be an Apple mouse), try using that instead to see if the problem persists or goes away.
•
•
•
•
Originally Posted by artstar
Hi,
Since upgrading to OSX 3.9 , my mouse and keyboard constantly freeze. I suspect a conflict, but FirstAid and the CD's Utilies ( AND the consol fsck -y search find nothing.
It MAINLY happened online and/or when using MSWord 2001.
I recently added Firefox and Thunderbird and the freezing got worse ( froze twice while doing this note).
When my daughter logs into her mode, she's getting a crash error message of (Unix style) "Push restart button now"
I don't have Norton or TechTool ( which one is better BTW?)-so many suggestions?
Your assist will be greatly appreciated.
artstar
•
•
•
•
Originally Posted by grrroundy
Check to make sure that it's your OS that is freezing and not your USB ports shutting off.
Note: I've noticed that the laser light goes off on the mouse somethimes (not ALL times) with the freeze. I 'fix it' by unplugging and replugging the keybaord/mouse usb.
Would that indicate a port shut off vs OS?
First off, "freezing" has endless potential causes, so it's hard to diagnose on a forum. I've seen a single corrupt font take down entire creative departments.
So anyway, if it's your USB ports shutting off, none of your other USB devices will work. Next time it "freezes," plug in a USB flash drive (directly to CPU, not into keyboard) and see if it mounts.
If the USB is the problem, it's worth having a tech check the logic board, power supply, etc. I had this problem awhile back with a G5 tower. Logic board was fine. The solution was to use a grounded power regulator/battery backup to give the computer clean and steady power.
So anyway, if it's your USB ports shutting off, none of your other USB devices will work. Next time it "freezes," plug in a USB flash drive (directly to CPU, not into keyboard) and see if it mounts.
If the USB is the problem, it's worth having a tech check the logic board, power supply, etc. I had this problem awhile back with a G5 tower. Logic board was fine. The solution was to use a grounded power regulator/battery backup to give the computer clean and steady power.
|
Similar Threads
- Mouse and Keyboard problems (Cases, Fans and Power Supplies)
- No mouse, no keyboard on multi Network XP (Windows NT / 2000 / XP)
Other Threads in the OS X Forum
- Previous Thread: panther to tiger
- Next Thread: trying to open 'exe' file on G5
| Thread Tools | Search this Thread |
Latest OS X Posts
- Today's Posts
- Unanswered Threads
Related Forum Features
Tag cloud for OS X
