ive tried the "help and support from microsoft" before but sadly still the same. my motherboard is p4VMM2. It is an old motherboard. And how do i update bios?

It seems you have an ECS motherboard.

Check this link
This is the first version of that board since you've stated yours is old.

Check the link in the Important Note section. it will tell you how to check which version of the motherboard you have and how to find out which bios version you have.

If this is your board, Before we try the bios route go here
and download the USB 2.0 driver for Windows XP(Version 2.44). Try the setup again. if it fails try to update the driver using device manager.

Let us know how it goes, and the board and bios version.

my board is P4VMM2 according to the label on the motherboard and on the startup screen it says that P4VMM2 release 02/12/2003. At the startup screen it didnt show my bios version but when i press delete to enter bios it stated there AMIBIOS SIMPLE SETUP UTILITY VERSION 1.21.12

ive tried installing the driver which i downloaded from the given website. But....after the "USB 2.0 program setup is preparing the InstallShiel (r) Wizard....." turns 100% nothing happen. the window just disappear. there was no setup wizard or such.

still troubled here. in need of help.