Here is my HiJackThis File...

Logfile of HijackThis v1.99.1
Scan saved at 6:36:25 PM, on 4/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
F:\programs\nero\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
F:\programs\CDCREA~1\PLXTASK.EXE
F:\programs\nero\InCD\InCD.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ICQ\ICQ.exe
F:\programs\CDCREA~1\EASYCD~1\CreateCD\CreateCD.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
F:\programs\personal assisstant\Personal Assistant\assistant.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\PROGRA~1\MSNMES~1\msnmsgr.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
C:\Program Files\eFax Messenger 4.0\J2GTray.exe
F:\programs\zip\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
F:\PROGRAMS\FIREFOX\FIREFOX.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Outlook Express\msimn.exe
F:\programs\officexp\Office10\WINWORD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\notepad.exe
F:\programs\flashfxp\flashfxp.exe
C:\WINDOWS\system32\NOTEPAD.EXE
F:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
F:\programs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
F:\programs\dwmx2004\Dreamweaver MX 2004\Dreamweaver.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\~e5d141.tmp
C:\DOCUME~1\Owner\LOCALS~1\Temp\~e5d141.tmp
F:\programs\officexp\Office10\OUTLOOK.EXE
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
F:\PROGRAMS\ZIP\WINZIP\winzip32.exe
C:\Documents and Settings\Owner\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\programs\spy bot\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PLXSTART] f:\programs\CDCREA~1\PLXSTART.EXE
O4 - HKLM\..\Run: [PLXTASK] f:\programs\CDCREA~1\PLXTASK.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] F:\programs\nero\InCD\InCD.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [Mirabilis ICQ] C:\PROGRA~1\ICQ\ICQNet.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [Zone Labs Client] F:\programs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [CreateCD] F:\programs\CDCREA~1\EASYCD~1\CreateCD\CreateCD.exe -r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [Personal Assistant] F:\programs\personal assisstant\Personal Assistant\assistant.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRA~1\MSNMES~1\msnmsgr.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = F:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: eFax DllCmd 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
O4 - Global Startup: eFax Tray Menu 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GTray.exe
O4 - Global Startup: WinZip Quick Pick.lnk = F:\programs\zip\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\programs\officexp\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1129493094014
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AntiVir Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Service (AntiVirService) - AVIRA GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - F:\programs\nero\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Thanks & yes, I run Anti Vir, Spybot, Spyware Blast & Scan Spyware, but I do a ton of work online every day.


Michelle

Heh, alrite. Well first, I see some things wrong with the running processes, SO, what we're gonna do is run CCleaner...


Begin by downloading CCleaner, and specifically choosing the most recent version.

Then, follow these steps:

1. Close all programs so that you are at your desktop.
2. Double-click on the "My Computer" icon.
3. Select the "Tools" menu and click "Folder Options".
4. After the new window appears select the "View" tab.
5. Place a checkmark in the checkbox labeled "Display the contents of system folders".
6. Under the "Hidden files and folders" section select the radio button labeled "Show hidden files and folders".
7. Remove the checkmark from the checkbox labeled "Hide file extensions for known file types".
8. Remove the checkmark from the checkbox labeled "Hide protected operating system files". 9. Press the "Apply" button and then the "OK" button and shutdown My Computer.
10. Now your computer is configured to show all hidden files.

Now, install the program. Open it, and choose the 'Options' tab. Inside, hit the 'Custom' tab, and add the following folders (Note: Not all of these files are on every computer. If one of these isn't present, skip it):

C:\Windows\Temp
C:\Temp
C:\Documents and Settings\<Every user listed>\Local Settings\Temp
C:\Documents and Settings\<Every user listed>\Local Settings\Temporary Internet Files\Content.IE5
C:\Documents and Settings\<Every user listed>\History
C:\Documents and Settings\<Every user listed>\Cookies
C:\Windows\Prefetch


After doing this, move back to the 'Cleaner' tab, and inside this, be sure your open to the 'Windows' tab. Inside, check the box labeled 'Custom Files and Folders'.

Now, reboot into Safe mode.
Run scans in both the 'Cleaner' and 'Issues'. Note: It might take several scans in each to remove all of the junk.

After doing this, reboot back into normal mode and continue by downloading Ewido Security Suite.

• Install ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Launch ewido, there should be an icon on your desktop, double-click it.
• The program will now open to the main screen.
• When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
• You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click Update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display "Update successful"
• Click on Scanner
• Click on Complete System Scan and the scan will begin.
• You will be prompted to clean the first infection.
• Select "Perform action on all infections", then proceed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop or a location where you can find it easily.

After doing this, restart the computer.

Then, post back here with a new HJT log, and the Ewido scan log.

Thanks.

Ok, I did everything until I got to the part of rebooting in safe mode.

It's been a while since I've done that & it was always done w/ someone instructioning me, so I need the instructions plus how to get back into normal mode once I'm done in safe mode.

You also said to run cleaner in safemode. Is the cleaner I have open now going to keep all the settings so when I see it on the grey desktop I just open it & press "run cleaner"?

Also I don't know what ewido security suite is or where to find it.

Thanks a ton


Michelle

Directions for Safe Mode:

http://www.bleepingcomputer.com/tuto...l61.html#winxo

To get out, all you'll have to do is restart (without hitting F8 or anything).

And yes, the cleaner should have all the same settings while in safe mode.

Thanks.

Geeze, not good

I tried to get into safe mode 4 times & I've done it b4 on other computers w/ no problem.

The first 2 times the F8 key didn't seem to be working, so the 3rd & 4th time I pressed harder.

The 3rd & 4th time I got to message that started counting down & gave me the option to get into safe mode by using the arrows, but none of the arrows would work, yet they work everywhere else

What's wrong?


Michelle

Hi there,

I installed Ewido, but can you pls. help me w/ the safemode issue.

Thanks


Michelle

Hmm, I don't know about the Safe mode.

Do ya happen to be using a wireless mouse of the sort?

If so, try using a wired mouse.

I'll get back to ya after I look into this a bit.

Thanks.

i dont know if this is adware caused or not but sometimes the computer will randomly shut down on its own from an improperly working fan so you might want to check that

Nope, not using anything wireless.

I don't believe in wireless as there are too many problems.

I did have problems in the past w/ the keyboard only b/c I had to press the "delete" key very very hard to even get it to delte e-mails in Outlook, but I always assumed it was an Outlook problem b/c I have soooo many e-mails in it & Outlook is buggy in general IMO.

The odd time my clipboard doesn't work either.

I can copy & paste to notepad, but not to a site or something simalar.

These problems have happened periodically, it's not a daily thing & for the majority of the time, the delete & copy works.

Can't I just use the cleaner without being in safe mode?

Thanks


Michelle

Yea, good idea, let's try that. However, it'll get caught up on some running processes that we need ended.

SO, let's open the process manager and disable any of the following first:

~e5d141.tmp

where ~ is a random letter or number.

After doing that, run CCleaner and Ewido.

Post back here, after that, with the Ewido log and a new HJT log.

Thanks.