Cannot find server or DNS Error

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Cannot find server or DNS Error

 
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  #1
Jun 28th, 2006
I am trying to view www.edison.edu. The problem is : When I first tried to acess the page it was saying Page Cannot Be Displayed and at the bottem it said Incompleate Server Response. After getting this message I went to the Tool:Internet Options:Connections: Settings and then unchecked Use Proxy Server for both LAN and dial-up settings. I then tried to acess the Page again and it said Page Cannot Be Displayed and at the bottem Cannot Find Server or DNS Error. Why? THis is an educational page? Here is the log from Hijacker:
Logfile of HijackThis v1.99.1
Scan saved at 8:04:26 PM, on 6/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PeoplePC\ISP6330\Browser\Bartshel.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\PeoplePC\ISP6330\Browser\PPShared.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\PeoplePC\ISP6330\Browser\Bartshel.exe
C:\Program Files\PeoplePC Accelerated\PeoplePC.exe
c:\progra~1\intern~1\IEXPLORE.EXE
c:\progra~1\intern~1\IEXPLORE.EXE
c:\progra~1\intern~1\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://mirs.peoplepc.com/?offername=PeoplePC Accelerated&userName=mostwanted6543&firstName=Jason&qs=DDLCGBHOPKKFGFGFBBGLCNDGOGEIOOLADONNEBJOFDHEECDEIOLAPMKDNLHFHJDHEPCAEJNJLMAOHHCAENEMEOODLJKCFFPEMHMNCBKNMEEIGHCHFGBILNCBGENMGCGO|ACFJMLBEDGNMCNOPADEEAAGOBAFDFE
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: PeoplePC ScamGuard - {7E3659A6-4BC5-4d93-B3FD-8B5ACC2FEDED} - C:\Program Files\PeoplePC\Toolbar\ScamGrd.dll
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\PeoplePC\ISP6330\BIN\PPCOLink.exe -STATION
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...p=ZNxmk572YYUS
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\PeoplePC Accelerated\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\PeoplePC Accelerated\pac-image.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://mirs.peoplepc.com/?offername=PeoplePC Accelerated&userName=mostwanted6543&firstName=Jason&qs=DDLCGBHOPKKFGFGFBBGLCNDGOGEIOOLADONNEBJOFDHEECDEIOLAPMKDNLHFHJDHEPCAEJNJLMAOHHCAENEMEOODLJKCFFPEMHMNCBKNMEEIGHCHFGBILNCBGENMGCGO|ACFJMLBEDGNMCNOPADEEAAGOBAFDFE
O16 - DPF: {192F9A01-8030-48CE-9BC6-B03DE3E613C6} (PeoplePC Web Installer) - https://www.peoplepc.com/ppcos/ISP60...ad/ppcwebi.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...up1.0.0.15.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1136469808654
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://mvt.mcafee.com/mvt/bin/3,0,1,0/mvt.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...26/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{14C25272-94DA-4B12-8648-134D5D116A4C}: NameServer = 66.28.0.61 66.28.0.45
O17 - HKLM\System\CS1\Services\Tcpip\..\{14C25272-94DA-4B12-8648-134D5D116A4C}: NameServer = 66.28.0.61 66.28.0.45
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe:-|
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Re: Cannot find server or DNS Error

 
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  #2
Jun 29th, 2006
1. I see no signs of any terribly malicious programs in your log, although I'd highly suggest opening your Add/Remove Programs control panel and uninstalling the MyWay/MyWebSearch programs. At the very least, they slow down your browsing and your computer in general; at the very worst, they are adware.

2. You have both PeoplePC and AOL connectivity components installed and running. Do you use currently use both services?

3. Is it only the one site that you're having problems reaching/viewing?
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing


Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.

However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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Re: Cannot find server or DNS Error

 
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  #3
Jun 29th, 2006
Originally Posted by DMR
1. I see no signs of any terribly malicious programs in your log, although I'd highly suggest opening your Add/Remove Programs control panel and uninstalling the MyWay/MyWebSearch programs. At the very least, they slow down your browsing and your computer in general; at the very worst, they are adware.

2. You have both PeoplePC and AOL connectivity components installed and running. Do you use currently use both services?

3. Is it only the one site that you're having problems reaching/viewing?
No I am not using AOL at all and yes there is only one website I am having trouble viewing.
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Re: Cannot find server or DNS Error

 
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  #4
Jun 30th, 2006
You will need to close/quit all open programs and disconnect from the Internet for some of the following, so you should print out these instructions or save them into a text file with Notepad.

1. Please download ATF Cleaner by Atribune and save the file to your desktop. Do not actually run the program yet!


2. Click on the "Run..." option under your Start menu, type "CMD" (omit the quotes) in the resulting "Open:" window, and hit OK. This will open a DOS window.
* At the DOS prompt, type the following three commands one at a time, hitting the Enter key after each:

ipconfig /flushdns
sc stop AOL ACS

sc delete AOL ACS

* Close the DOS window after the third command completes. If you receive any errors while doing the above, tell us exactly what they were.

* Open HijackThis again and run another scan. Put a check in the box to the left of the following entry (if still present), and then click the "Fix Checked" button after that:

O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe


3. Next, please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser : Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser: Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

* Reboot your computer normally, try to access the problematic site again, and tell us the results.



-
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing


Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.

However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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