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Troubleshooting Internet Explorer

  #1  
Jul 7th, 2006
I am able to connect to Outlook Express but not Internet Explorer. A technican supposedly repaired the PC saying it was a virus and spyware that caused the problem. Any suggestions?

Thanking you in advance.
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Re: Internet Explorer

  #2  
Jul 7th, 2006
How do you connect? Go to tools, internet options, connections, and then you will have to setup how you connect. Either never dial connection (DSL and Cable) or dial a connection for modem. Check this if you still have a problem let us know
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Re: Internet Explorer

  #3  
Jul 7th, 2006
It is DSL and the box by Never Dial A Connection is blank.
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Re: Internet Explorer

  #4  
Jul 8th, 2006
Make sure WORK OFFLINE is not checked (Under the file menu)

Good luck! Welcome to Daniweb!!
Last edited by The Dude : Jul 8th, 2006 at 8:13 am.
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Re: Internet Explorer

  #5  
Jul 8th, 2006
In internet options check never dial a connection (on connections tab) then add a connection, connect to network via brodband, next, type name for connection (may be anything ie Brodband connection) now click finish This should work
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Solution Re: Internet Explorer

  #6  
Aug 8th, 2006
Originally Posted by richh0323
In internet options check never dial a connection (on connections tab) then add a connection, connect to network via brodband, next, type name for connection (may be anything ie Brodband connection) now click finish This should work

if that doesnt work try the lan settings if your using a home network or ethernet modem / router, internet explorer - tools - internet options - connections - LAN settings - unless you know your lan settings, check the box saying `automatically detect lan settings`.

if that still doesnt work (no reason why it wouldnt) open up cmd, then try ip config /all, then ping a webpage i.e ping www.daniweb.com, take a note of how many packets are lost and received.

darren
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