NAME


ADDRESS
CITY, STATE ZIP
PHONE
mcp02289@comcast.net


Objective
Seeking a position as a professional leader in management, operations and customer relations. Particular expertise in administration, planning, organizing, problem solving, and scheduling.
Work Experience
June 2002 - Present (Insurance Agency)
Bookkeeper/IT Coordinator
Accounting responsibilities include A/R, A/P, bank and general ledger reconciliations, commission tracking and disbursement, month/year end closings, and related financial statements. Service customers with billing issues. Maintaining on-site payroll information and files while utilizing ADP Payroll Service. Maintaining customer, vendor and company databases and mailings. Maintain office supply inventory. Maintain vendor and contract relationships.
IT responsibilities include configuring, assembling and installing workstations and/or peripheral equipment including telephone system, copiers, document imaging hardware, digital cameras, fax machines, software, and email server. Monitoring, operating and maintaining all office equipment and troubleshoot service interruptions. Upgrade, modify and replace hardware and software components as needed. Provide user orientation on hardware or software.

July 1999 – January 2003 (Attorney)
Legal Secretary
Responsibilities included preparing correspondence and documentation, including complaints, motions, responses, summons and subpoenas. Prepared documentation regarding real estate sales/purchases including title review, surveys, escrow instructions, purchase/sales agreements, and closing statements. Gathered and prepared documentation necessary for Estate Planning, Wills, Trusts, Living Wills and Estate Administration. Provided accounting necessary for Probate Administration. Provided internet research. Billed clients. Scheduled appointments, court hearings, depositions, and meetings. Maintained office equipment and computer workstations.

September 1983 – September 1990 (Property Management Firm)
Property Manager
Responsible for all operations of housing development. Collected rent; managing bills; budgeted capitol improvements; managed bidding process, contractors and vendors. Leased units and developed marketing plans. Managed the maintenance staff, inspected apartments and community areas, established preventative maintenance schedules and repairs. Contracted outside services for capitol improvements. Enforced rules of occupancy and maintained compliance with regulatory agencies. Met with tenants' association providing information and direction. Established working relationships with the community leaders providing social events and gatherings for residents. Established operational budget spreadsheet program for residential portfolio of property management firm. Input financials, amended data as necessary and provided month end/year end reports to management.

Education:
High School; Community College Business/Computer coursework
Technical Skills:
Windows 98, XP, Microsoft Word, Excel, WordPerfect, MSWorks, Outlook, Outlook Express, Applied Systems TAM, Quickbooks

would it really be best to phrase these as expertise "Particular expertise in administration, planning, organizing, problem solving, and scheduling."

maybe say something like business skills or something because can you really be an expert in stuff like planning and problem solving. Im not sure how to phrase it im no expert in resumes either.

What kind of a position are you looking for?

It's not very clear what kind of job you'd like, though it's somewhat clear what sort of skills you have (ignoring of course the big time gap, the long paragraphs, and some conflicting statements like "professional leader in management")...perhaps you're just shot-gunning it out there, to see what kind of return you'd get, but I'd probably have a few versions of this, targeted at particular industry, technical or administrative domains. By posting here, are you looking to shift full into a technology-oriented discipline? If so, this resume would need significant re-prioritization, clarification and better keywords to attract the offers.

TNM
www.technicalresume.net
www.technicalresumereview.blogspot.com