Netgear wireless router unable to establish internet connection

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Re: Netgear wireless router unable to establish internet connection

 
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  #11
Aug 27th, 2006
Originally Posted by jaye View Post
Definitely, I hope one of us figures it out eventually.

This is so frustrating because I'm following everything the instruction setup CD tells me to do! I've redone this like over 10 times probably.
exactly!! my frens told me i shd have bought a linksys router instead, its more easier to configure
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Re: Netgear wireless router unable to establish internet connection

 
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  #12
Aug 27th, 2006
I'm even MORE pissed off because I bought this router at a local COMP USA that is SHUTTING DOWN. So, in one aspect, I was stoked that it was 20% off, but if this doesn't work out for me, I can't return or exchange it!
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Re: Netgear wireless router unable to establish internet connection

 
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  #13
Aug 27th, 2006
hmmm luks like we r both stuck! if i cant figure it out mysef i guess i have to call the local dealer to come dwn & help me install & tat means forking out more bucks agn! sigh!
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Re: Netgear wireless router unable to establish internet connection

 
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  #14
Aug 27th, 2006
Hi,

Firstly,
You may want to use lan cables to test the connection. If it doesn't work then probably something is wrong with the cable modem.

Otherwise if you use the lan cable and it works fine however upon changing to wireless it doesn't, then this is what you should do.

Click onto the Network Connections (inside Control Panel) and double click onto your wireless network connections.

You should see two bars at the top called GENERAL and Support. Click on SUPPORT.

Look at the address type: if it is indicated manually then your problem can be solved. If it is indicated assigned by DHCP and you still can't get connected then sorry I have no idea how to fix this problem.

Therefore if the problem is the former, kindly go to GENERAL and click on PROPERTIES. Find TCP/IP and double click.

Make sure you indicate in the radio buttons to obtain an IP address automatically as well as obtain DNS automatically. Click OK and it should work.

regards,
Vaf
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Re: Netgear wireless router unable to establish internet connection

 
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  #15
Aug 28th, 2006
After connecting to the router, at DOS Prompt i typed ipconfig to get the ip add & i got...
All of that IP info is correct, which means that your computer is successfully connecting to the router and receiving valid IP configuration from the router via DHCP. Communications over the network, however, seem to be being blocked. Look in to the following:

When troubleshooting any network-related issue, the first thing you need to do is to completely disable any firewall software (including XP's built-in ICF/ICS features). Simply choosing the "Disable" option in the firewall program's settings/preferences rarely turns the firewall off entirely; you will need to deselect the preference setting that tells the firewall to automatically start when Windows boots, and then restart the computers. After reboot, verify that the firewall is indeed disabled.
Keep your firewalls dropped until you get things working.
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Re: Netgear wireless router unable to establish internet connection

 
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  #16
Aug 29th, 2006
I've tried disabling both my antivirus firewall and windows firewall, as well as manually getting my IP & DNS addresses, but still no such luck. Once I manage to get to the configuration page, and click on 'test/apply', it won't allow me to successfully connect to the internet.
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Re: Netgear wireless router unable to establish internet connection

 
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  #17
Aug 29th, 2006
as well as manually getting my IP & DNS addresses
You want them DHCP-assigned. They probably won't work as static IPs.
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Re: Netgear wireless router unable to establish internet connection

 
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  #18
Aug 31st, 2006
when i email to netgear support, tis is wat they reply me:

With regards to your email support enquiry, it seems that you are using a speedtouch home ADSL modem which does not require bridging at all. What you will need is a "cross cable" to connect the modem to the router. Kindly take note that a cross cable is different from the normal ethernet cable which you have.

Once you have connected the modem to your router with a cross cable, run the setup CD on your computer and you should able to connect to the Internet. Your modem will not be able to work with a normal ethernet cable

what is bridging & what is a cross cable or how does it luks like?
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Re: Netgear wireless router unable to establish internet connection

 
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  #19
Aug 31st, 2006
what is bridging & what is a cross cable or how does it luks like?
OK, first of all:
"Bridge" is the wrong term. That's a totally diferent device. I think they meant "Router", which is what you have. There's nothing wrong with that.

"Cross cable", or sometimes called "Crossover cable" is an ethernet cable that crosses over, ie. the order of colored wires is different on one end than the other. This may be able to explain it better:
http://www.homenethelp.com/web/expla...-crossover.asp
(sorry if it's a bit complex)

You need a crossover cable to connect the ADSL modem to your router's WAN port, and then you need a regular straight-through cable to connect your computer to one of the router's ports.
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Re: Netgear wireless router unable to establish internet connection

 
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  #20
Sep 1st, 2006
Originally Posted by joeprogrammer View Post
OK, first of all:
"Bridge" is the wrong term. That's a totally diferent device. I think they meant "Router"...
"Bridging" in the case of a DSL modem refers to a "transparent" mode of operation, where the modem's built-in NAT/security features (if they exist) are disabled, and the attached computer, not the modem, is responsible for the dialing/login.


Originally Posted by joeprogrammer View Post
You need a crossover cable to connect the ADSL modem to your router's WAN port...
A crossover cable is rarely needed for that connection, and I've definitely never had to use a crossover cable with any routers I've connected to SpeedStream modems.

Let's also keep in mind that ladycharmed indicated that pings and HTTP requests (by IP address, using IE) from the computer to the router failed. The modem isn't even in the picture at that point.

ladycharmed, you posted:
Once I manage to get to the configuration page, and click on 'test/apply'
Exactly what configuration page are you referring to?
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