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Virus Scan Program Help Please
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Join Date: Apr 2004
Posts: 14
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Ever since we did the microsoft updates last week, I had avg virus scanner on all 3 computers, somehow the one computer won't let it run on it. I tried to download other virus scanners and it won't download any of them. Trend doesn't even run on the computer anymore. Can anyone help me please figure out what happened and how to download a virus scan program??? Thanks a bunch.
* What kinds of errors are you getting?
* Do all attempts fail at the download stage, or do some fail when you're trying to actually install the * AV programs?
* Open the Event Viewer utility in your Administrative Tools control panel and look through your System and Application logs for entries flagged with "Error" or "Warning", especially those whose time-stamps coincide with the occurence of the problem(s). Double-clicking on such an entry will open a properties window with more detailed information on the error; post the details from a representative sample of some of the different error messages (please don't post duplicates of a given entry, or flood us with the entire contents of the logs).
To post the details:
In the Properties window of a given entry, click on the button with the graphic of two pieces of paper on it; the button is at the right of the window just below the up arrow/down arrow buttons. You won't see anything happen when you click the button, but it will copy all of the details to the Windows clipboard. You can then paste the details into your next post here.
* Do all attempts fail at the download stage, or do some fail when you're trying to actually install the * AV programs?
* Open the Event Viewer utility in your Administrative Tools control panel and look through your System and Application logs for entries flagged with "Error" or "Warning", especially those whose time-stamps coincide with the occurence of the problem(s). Double-clicking on such an entry will open a properties window with more detailed information on the error; post the details from a representative sample of some of the different error messages (please don't post duplicates of a given entry, or flood us with the entire contents of the logs).
To post the details:
In the Properties window of a given entry, click on the button with the graphic of two pieces of paper on it; the button is at the right of the window just below the up arrow/down arrow buttons. You won't see anything happen when you click the button, but it will copy all of the details to the Windows clipboard. You can then paste the details into your next post here.
Last edited by DMR; Aug 21st, 2006 at 1:23 pm.
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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