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Problems uninstalling Norton Anti-virus
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Join Date: Nov 2004
Posts: 147
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Solved Threads: 2
Hi. I correctly uninstalled Norton Anti-virus and restarted my computer but am encountering problems. Whenever I open a word document or any MS office document Windows trys to reinstall Norton and gives error messages saying it cannot be completed. I can close about 4-5 error messages and only then will Word finish opening.
Please. Any suggestions?
Thanks
Please. Any suggestions?
Thanks
Time to Update Specs
ASUS A8N5X 939, AMD Athlon 64 4000+, 1GB PC3200 Dual Channel, 60GB SATA Maxtor OS, 160GB ATA Hitachi Storage
GeForce 7300 GT 256MB PCI-E, Sony 18x Dual Layer DVD-RW
Dell E228WFP 22" @ 1680 x 1050
ASUS A8N5X 939, AMD Athlon 64 4000+, 1GB PC3200 Dual Channel, 60GB SATA Maxtor OS, 160GB ATA Hitachi Storage
GeForce 7300 GT 256MB PCI-E, Sony 18x Dual Layer DVD-RW
Dell E228WFP 22" @ 1680 x 1050
somewhere in the settings of word ,its set to check file for virus,that is why its tring to install norton ,i do believe ,Im not sure where in word the setting is though .
Linux boot cd http://www.knopper.net/knoppix/index-en.html
This can happen in Outlook as well. The solution for that program (which I have done many times) is to remove the following file:
c:\Documents and Settings\UserName\Application Data\Microsoft\Outlook\extend.dat
This takes out all of the programs that have extended the functionality of Outlook, such as Norton Anti-virus. Look in C:\Documents and Settings\UserName\Application Data\Microsoft\ and look around in all the subfolders and see if the same file is in there.
c:\Documents and Settings\UserName\Application Data\Microsoft\Outlook\extend.dat
This takes out all of the programs that have extended the functionality of Outlook, such as Norton Anti-virus. Look in C:\Documents and Settings\UserName\Application Data\Microsoft\ and look around in all the subfolders and see if the same file is in there.
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