I am looking for all people who have had this problem because if we all come together, we can insist that Gateway fix it without us having to pay so much money each time.

Originally Posted by cairan22

Hi, I have a Gateway Solo 1450 laptop and it seems to have a repeated problem with the power port breaking off inside the computer or loosening. Gateway will "fix" it for about $250 each time it breaks. This is the THIRD time it's broken and once again, Gateway's customer service people deny that this is an issue of poor design. However, I've noticed that LOTS of people with Gateway laptops have had this problem, so I believe it IS a problem with Gateway's power supply design. I am looking for all people who have had this problem because if we all come together, we can insist that Gateway fix it without us having to pay so much money each time. For me, it's not even about the money as it is the inconvenience of having to mail my laptop to them and then not having it to use. If you have had a similar problem with a gateway, please let me know. Thanks!

Originally Posted by jonwells

My son's Gateway laptop has just failed and won't start. The green battery light will come on, but not the power light. Do you know what breaks internally? Have you ever opened the laptop and seen it? Thanks.

Originally Posted by lllplus2

I had the same power problem with my 1450. I bought mine from my old job, we rented Gateways. I saw the same problem with a lot of 1450s. They wanted $800 to replace my motherboard. I filed a complaint online with my state attorney general and in about two to three weeks I got a call from Gateway. They sent me a refurbished M275 to replace my 1450. Forget petitions and put your elected officials to work. My M275 is a tablet pc with a 60 GB hard drive, onboard wireless, 512 mb of ram, and a Pentium processor. Much better than the 1450.

Originally Posted by brandon8802

Congrats to you but, i have a few questions. How old was your laptop i have had this one since 02 and now i am having this power issue problem. Also did you see the problem in the board failures or in the power supply failue?

Originally Posted by lllplus2

I bought my solo 1450 used in the fall of 2005. It still had 1 year of the original 3 year warranty left. It had already been serviced twice for the power supply breaking, but I thought it was just people being careless. It was the pin on board where the wall power supply plugs in that kept breaking in all of the 1450s that we carried. It went back two more times in 8 months after I bought it, the last time they said the motherboard had to be replaced and it would cost $800. My 30gb hard drive was also replaced with a non working 20. They claimed I had void my warranty by trying to fix my own motherboard with hot glue. Total bull along with them stealing my hard drive. With about 2 months left on my warranty I contact my state attorney general about the issue and the rest was history. Gateway called me and they were falling over themselves to take care of me. I live in Ohio and it was the second time in 5 years that they went to bat for me and hit the ball outta the park. Even if your warranty has expired your state can still help, especially if the stae has already helped other folks with the same problem.