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Windows keeps restarting!!
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Join Date: Apr 2004
Posts: 64
Reputation:
Solved Threads: 0
Safe mode does not work and there is no Virus or trojans that can be identified. It's not the rest of the hardware because I installed another HD and it is working fine. I am really afraid of losing the work that is in my documents. I can read the HD by making it a slave but I can not get into to the folder because it gives me a warning that access is denied. I got in by booting up in Knoppix but I have a problem with saving.
Im lost!!
Im lost!!
No guarentees, as it could be a couple things, but please do these:
Download the latest version of Ad-Aware at http://www.lavasoftusa.com/support/download/
After installing AAW, and before running the program, FIRST update the reference file following these instructions.
http://www.lavahelp.com/howto/updref/index.html
Now do the following:
- Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
check: "Unload recognized processes during scanning."
- Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
Check: "Let Windows remove files in use after reboot."
Press "Scan Now"
- Check option "Use Custom scanning options"
- Check option "Activate In-Depth Scan"
- Press "Select drives\folders to scan"
- Select the active partition which is usually C:
Now press "Next" to let Ad-aware scan your drives...
It will find a number of "bad" files and registry keys.
Right-click in that pane and choose "select all"
Now press "Next" again.
It will ask you whether you'd like to remove all checked items. Click OK.
Finally, close Ad-Aware, and reboot.
Then:
Download 'Hijack This!'. http://www.computercops.biz/downloads-file-328.html
Unzip (extract) it to a folder of its own. Then Doubleclick HijackThis.exe (in the new folder), and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, then Ctrl-A to Select All, and copy its contents here. for hijackthis,most of what it lists will be harmless or even essential, don't fix anything yet.
Download the latest version of Ad-Aware at http://www.lavasoftusa.com/support/download/
After installing AAW, and before running the program, FIRST update the reference file following these instructions.
http://www.lavahelp.com/howto/updref/index.html
Now do the following:
- Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
check: "Unload recognized processes during scanning."
- Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
Check: "Let Windows remove files in use after reboot."
Press "Scan Now"
- Check option "Use Custom scanning options"
- Check option "Activate In-Depth Scan"
- Press "Select drives\folders to scan"
- Select the active partition which is usually C:
Now press "Next" to let Ad-aware scan your drives...
It will find a number of "bad" files and registry keys.
Right-click in that pane and choose "select all"
Now press "Next" again.
It will ask you whether you'd like to remove all checked items. Click OK.
Finally, close Ad-Aware, and reboot.
Then:
Download 'Hijack This!'. http://www.computercops.biz/downloads-file-328.html
Unzip (extract) it to a folder of its own. Then Doubleclick HijackThis.exe (in the new folder), and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, then Ctrl-A to Select All, and copy its contents here. for hijackthis,most of what it lists will be harmless or even essential, don't fix anything yet.
Linux boot cd http://www.knopper.net/knoppix/index-en.html
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Originally Posted by Nemesis
My hard drive keeps restarting itself before it gets to the welcome screen. I can read the contents of the HD but I can not get access to my documents because it is denied.
If all you have is the so-called "restore" CD, I'm not sure how that would work, as I have not used one.
If you can boot from Knoppix, I don't think the power supply is your problem.
If you can't get into Safe Mode, your problem is most likely bad RAM. Try running MemTest86.
-- Michael RudasHow To Ask Questions The Smart Way (article by Eric Raymond).
Dealing with Malware
My Articles page.
My Best-of-Breed Free Software for Windows list
Other Windows- & Microsoft-related links
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My blog
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PenguiCon 4.0 Open Source & Science Fiction convention, April 21-23, 2006.
Knoppix Linux (CD-bootable) download. information, & support.
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Join Date: Apr 2004
Posts: 64
Reputation:
Solved Threads: 0
Ok I am going to rephrase some of the words I have used..First I can not download anything to my hard drive because it does not let me use it. It keeps restarting on its own. Second I do have the full version of XP and I have gotten to the recovery console and I put in the Admin password but that is where I stay. I dont know what else to put in. It is not ad-ware because I already scanned the drive and there is nothing that can be detected. It is not the rest of the computer because I am using another HD and it is working fine. I have read the files off of another HD using XP but I can not get into the folder...access is denied! I dont know what else to do.
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