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Cannot Access Internet
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Join Date: Jul 2006
Posts: 22
Reputation:
Solved Threads: 0
Hi,
I have a problem connecting to the internet through my T-Mobile Sinus DSL Basic SE wireless router/modem:
I have 2 laptops, one is a Dell and the other is a Hi-Grade. The Dell uses Windows XP Professional SP2 whilst the Hi-Grade laptop uses Windows XP Home SP2.
When I plug the Dell laptop into the router with an ethernet cable; everything is fine I can access the internet.
Yet when I plug the Hi-Grade laptop into the router with an ethernet cable; I receive a 'Limited or No Connectivity' message and cannot access the internet.
When I try to access the internet wirelessly using either laptop; I receive a 'Limited or No Connectivity Message' and cannot access the internet.
I would be extremely grateful if somebody could shed some light on the problem and help me fix it.
PS. My ISP is T-Online in Germany.
I have a problem connecting to the internet through my T-Mobile Sinus DSL Basic SE wireless router/modem:
I have 2 laptops, one is a Dell and the other is a Hi-Grade. The Dell uses Windows XP Professional SP2 whilst the Hi-Grade laptop uses Windows XP Home SP2.
When I plug the Dell laptop into the router with an ethernet cable; everything is fine I can access the internet.
Yet when I plug the Hi-Grade laptop into the router with an ethernet cable; I receive a 'Limited or No Connectivity' message and cannot access the internet.
When I try to access the internet wirelessly using either laptop; I receive a 'Limited or No Connectivity Message' and cannot access the internet.
I would be extremely grateful if somebody could shed some light on the problem and help me fix it.
PS. My ISP is T-Online in Germany.
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Join Date: Jul 2006
Posts: 277
Reputation:
Solved Threads: 10
Hi, I'm here at request from Daneo to help with this problem, primarily to translate the router manual for other people that want to help - I don't know anything about WLAN configuration. I can point Daneo to the right menus and settings, according to what you experienced WLAN experts suggest.
@Daneo, I guess it's best to try the one laptop that works on the LAN first. (For the other laptop: Click Start, and then click Control Panel. Click Network and Internet Connections. Click Network Connections. Right-click Local Area Connection, and then click Properties. Click the General tab, click Internet Protocol (TCP/IP) in the "This connection uses the following items" list, and then click Properties. In the Internet Protocol (TCP/IP) Properties dialog box, click Obtain an IP address automatically (if it is not already selected), and then click OK.)
I suppose you already entered the correct MAC address of the network card (NIC) (ascertained with the IPCONFIG /ALL command) in the router? That would mean you probably generated keys (which I don't understand at all, please help everybody) and proceeded through the essential pages of the "Schritt für Schritt Assistent" (step-by-step wizard)? If not, we can go through that together (again).
@TheNNS
DHCP is activated by default in that router, we're on the settings now and I don't know what you mean by "make sure that wireless is set to the max." Maybe signal strength?
@Daneo, I guess it's best to try the one laptop that works on the LAN first. (For the other laptop: Click Start, and then click Control Panel. Click Network and Internet Connections. Click Network Connections. Right-click Local Area Connection, and then click Properties. Click the General tab, click Internet Protocol (TCP/IP) in the "This connection uses the following items" list, and then click Properties. In the Internet Protocol (TCP/IP) Properties dialog box, click Obtain an IP address automatically (if it is not already selected), and then click OK.)
I suppose you already entered the correct MAC address of the network card (NIC) (ascertained with the IPCONFIG /ALL command) in the router? That would mean you probably generated keys (which I don't understand at all, please help everybody) and proceeded through the essential pages of the "Schritt für Schritt Assistent" (step-by-step wizard)? If not, we can go through that together (again).
@TheNNS
DHCP is activated by default in that router, we're on the settings now and I don't know what you mean by "make sure that wireless is set to the max." Maybe signal strength?
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