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Very Dead emachine w2888
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Help! My emachine is dead. I mean really dead. It will not do anything! When I plug it in, I do see one green light on the MB, and an almost inaudible (decreasing)whine. That is all.
I emailed the emachines support, but they were little help. They kept telling me to do POST, which is impossible at this point. They told me to rekove and reseat all connections, and cards, which I did. I have tried restarting, replugging, changing cords, and still, nothing. Husband used his meter on a few points, and there is life there, but nothing is working, with exception of that little bitty light on the motherboard!
The emachines tech guys said it was probably either my motherboard or my power supply. I am not afraid to install either one myself, but I must be sure which one is bad. Help Me!!!!
It is a 2 year old emachines W2888, running XP, nothing fancy.The power supply is only a 250. If I put in a new one, the emachines site suggests a 350.
Also, I have read that if I do not get their parts, my recovery disks will not work. Anybody have any experience with this??
Thanks for any input!
Mickey
I emailed the emachines support, but they were little help. They kept telling me to do POST, which is impossible at this point. They told me to rekove and reseat all connections, and cards, which I did. I have tried restarting, replugging, changing cords, and still, nothing. Husband used his meter on a few points, and there is life there, but nothing is working, with exception of that little bitty light on the motherboard!
The emachines tech guys said it was probably either my motherboard or my power supply. I am not afraid to install either one myself, but I must be sure which one is bad. Help Me!!!!
It is a 2 year old emachines W2888, running XP, nothing fancy.The power supply is only a 250. If I put in a new one, the emachines site suggests a 350.
Also, I have read that if I do not get their parts, my recovery disks will not work. Anybody have any experience with this??
Thanks for any input!
Mickey
They are correct about installing a 350 watt power supply, if you are replacing a power supply never install a lower wattage. But the fact that they told you that it would not work with the recovery disk is somewhat suspicious since the power supply doesnt really communicate with the BIOS and there would be no way for the computer to determine what type/brand of power supply you have.
GCS d- s+ a-->? C++(++++) UL+++ P+>+++ L+++ E--- W+++
N+ o K w++(---) O? !M- V PS+>++ PE+ Y+ PGP !t- 5? X- R tv+
b+>++ DI+ D G++>+++ e+ h+>++ r y+
PMs asking for help will not be answered, post on the forums. That's what they're there for.
N+ o K w++(---) O? !M- V PS+>++ PE+ Y+ PGP !t- 5? X- R tv+
b+>++ DI+ D G++>+++ e+ h+>++ r y+
PMs asking for help will not be answered, post on the forums. That's what they're there for.
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Originally Posted by ShawnCplus 
They are correct about installing a 350 watt power supply, if you are replacing a power supply never install a lower wattage. But the fact that they told you that it would not work with the recovery disk is somewhat suspicious since the power supply doesnt really communicate with the BIOS and there would be no way for the computer to determine what type/brand of power supply you have.
I have chickened out on doing the job myself. Took it in to a reputable shop. The guy there said even the MB would not make a difference, since I own the XP, and am putting it back on the same computer. I did find out that my power supply is at least working, but not sure how well. He says might be a short in the MB, since I am at least seeing that one little light! I will find out for sure before I pay too much for repair!
Well one thing you could do to test and rule out the power supply is to take it back to that shop and have them try it in another computer. They should do this for free unless they are really mean, it literally takes 2 minutes. Or if you have a second computer at home and you know someone who is fairly knowledgeable I'm sure they wouldn't have a problem. However, the motherboard is a bit more work and will cost you a bit of money as you aluded to so you might also have the shop test the motherboard also though that is a bit more extensive and may cost you a little money.
There are a lot of people here more knowledgeable than myself so be sure to keep supplying information and I'm sure others can help you. I hope I helped atleast a little.
There are a lot of people here more knowledgeable than myself so be sure to keep supplying information and I'm sure others can help you. I hope I helped atleast a little.
GCS d- s+ a-->? C++(++++) UL+++ P+>+++ L+++ E--- W+++
N+ o K w++(---) O? !M- V PS+>++ PE+ Y+ PGP !t- 5? X- R tv+
b+>++ DI+ D G++>+++ e+ h+>++ r y+
PMs asking for help will not be answered, post on the forums. That's what they're there for.
N+ o K w++(---) O? !M- V PS+>++ PE+ Y+ PGP !t- 5? X- R tv+
b+>++ DI+ D G++>+++ e+ h+>++ r y+
PMs asking for help will not be answered, post on the forums. That's what they're there for.
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Originally Posted by ShawnCplus
Well one thing you could do to test and rule out the power supply is to take it back to that shop and have them try it in another computer. They should do this for free unless they are really mean, it literally takes 2 minutes. Or if you have a second computer at home and you know someone who is fairly knowledgeable I'm sure they wouldn't have a problem. However, the motherboard is a bit more work and will cost you a bit of money as you aluded to so you might also have the shop test the motherboard also though that is a bit more extensive and may cost you a little money.
There are a lot of people here more knowledgeable than myself so be sure to keep supplying information and I'm sure others can help you. I hope I helped atleast a little.
And I will let you know the outcome!
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Originally Posted by ShawnCplus
Well one thing you could do to test and rule out the power supply is to take it back to that shop and have them try it in another computer. They should do this for free unless they are really mean, it literally takes 2 minutes. Or if you have a second computer at home and you know someone who is fairly knowledgeable I'm sure they wouldn't have a problem. However, the motherboard is a bit more work and will cost you a bit of money as you aluded to so you might also have the shop test the motherboard also though that is a bit more extensive and may cost you a little money.
There are a lot of people here more knowledgeable than myself so be sure to keep supplying information and I'm sure others can help you. I hope I helped atleast a little.
Anyway, I may eventually buy parts and rebuild it for someone else,or use parts of it on another, but I am shopping around for a new machine. At least I have a good monitor!
Shawn, thanks a lot for trying to help!
Mickey
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Join Date: Oct 2006
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Newbie Poster
I to have the W2888 and I was very happy with it until a week ago, same thing happened to me, only that little green light would go on nothing else, come to find out that my motherboard was fried, I'm really up set about it because its only 2 years old, so now emachines is telling me that i can buy their replacement motherboard for $175 and I will loose everything on my hard drive which i cant believe because I have so much stuff on it, shame on emachines! they wont even give a discount on another computer so I think i might go with something else.
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Originally Posted by ImaginaryDremer
I to have the W2888 and I was very happy with it until a week ago, same thing happened to me, only that little green light would go on nothing else, come to find out that my motherboard was fried, I'm really up set about it because its only 2 years old, so now emachines is telling me that i can buy their replacement motherboard for $175 and I will loose everything on my hard drive which i cant believe because I have so much stuff on it, shame on emachines! they wont even give a discount on another computer so I think i might go with something else.
I have recently bought an hp. I have lost my faith in emachines, but may try to buy parts from ebay or somewhere and fix it, just a s a project to see if I can. I plan to add the hard drive to my hp just long enough to move some files, but can't leave it in, since the hp has no extra bay for a second hard drive. I had planned to get a Dell, but was talked out of them by a friend who has had a LOT of trouble with one. The hp seems ok so far!
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Join Date: Oct 2006
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Posting Whiz in Training
If it's any help, I work in tech support for a company which sells a lot of these machines and there is a known issue involving the mobo and PSU (the 'Bestec PSU issue' it is called in the UK). We get hundreds of them a week (typically, I book a dozen myself, and we have around a 1,000 call handlers). We're gradually replacing faulty parts with alternative mobos and PSUs as faults occur.
It seems to be mostly with machines with model numbers ending in '20' but any eMachine is game where I am.
If we get anyone with power problems like these we send out an engineer with a PSU and mobo automatically. Most times people just turn their machines on and nothing happens, but I had one last week where there was a rapid progression from crashing, blue screens, not booting to Windows, just a green LED, then nothing at all.
There's also the possibility it has taken your keyboard out as well (usually the PS/2 ones).
It seems to be mostly with machines with model numbers ending in '20' but any eMachine is game where I am.
If we get anyone with power problems like these we send out an engineer with a PSU and mobo automatically. Most times people just turn their machines on and nothing happens, but I had one last week where there was a rapid progression from crashing, blue screens, not booting to Windows, just a green LED, then nothing at all.
There's also the possibility it has taken your keyboard out as well (usually the PS/2 ones).
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Join Date: Oct 2006
Posts: 3
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Newbie Poster
Thanks for your post! YES your right it did take out my Keyboard, and it was a new one I bought separately from the one that came with my computer, I emailed emachines several times and even called them and they wont do anything about it, not even a discount on another one, I guess thats why we should get those extended warrantees, so now I'm thinking of buying one of those bare bone systems at TigerDirect.com but the problem is I have no idea how to get microsoft to give me a replacement key so dont have to buy windows xp again, I dont think its fair that I would have to buy it when I already own a copy of it I went on the microsoft support website but there are so many links i dont know which one to email.....well thanks again!
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