I have recently tried to load a video program Disney/Pixas/Cars. My computer exceeds all the minimum requirements. I have a Compaq Presario S5000CL running a bundled Windows XP Home Edition. Each time I try to load the program it stalls out at 43%. A second attempt stalls out at 86%, and finally a third attempt loads up 100%. When I attempt to play the program an error message is displayed saying "Cars.exe has encountered a problem and need to close. Please tell Microsoft about this problem. I tried to contact Microsoft for help but became so confused in the amount of machine generated questions and responses that had nothing to do with the problem that I gave up. The install log shows the following opening line: Install.com.installshield.product.actions.Files,err, java.io.IOException: Data error (cyclic redundancy check. STACK_TRACE:20. I have run the diagnostics on my computer, checked the registry and repaired all errors, and checked the Game disks and found them without error. I will appreciate any help offered.

Hi

If you have sufficient hard disk space, you could try copying the cd files onto the computer, and making an installation from there.

Otherwise, I would be inclined to ask your retailer for a replacement CD.

Regards, David

Thanks David, I'll give that a try.

I'm going to have to say it's just your graphics card. The only reason I can think for a computer freezing up like that over something is if the graphics card or RAM memory wasn't compatible or enough. Would you mind telling me what graphics card you have in your computer and the RAM? Remember that a lot fo times even if your computer is up to the specified speed and memory limits a lot of graphics cards aren't supported by certain games, you really have to be careful sometimes, especially with games that aren't very popoular like Disney games for example. they often don't have the graphics card support that they need. Just because people don't buy them as much as the others. Just some ideas.

My graphics card is a Nvidia GeForce 6600 AGP 128Mb of video RAM. THQ, the game maker, says they only support Nvidia and ATI cards and the ones they recommend are 64 Mb of video RAM.

I contacted THQ Support and they referred me to contact SeCuRom Support with the analysis log that is generated on Disk 2 of this game. SeCuRom responded that after inspecting the analysis log and based on my description of the error that the issue is not with SeCuRom and to contact the game publisher for specific support. I forwarded the SeCuRom e-mail to the publisher of the game and so far I have been ignored.

I didn't buy this game - my daughter did for our grandsons - I avoid this publisher since I've had less than a satisfying expierence with them on a previous occasion.

Thanks for your advice.

Regards, Osagehero

I copied the files from the Game Disk 1 to my hard drive and attempted to install the program from there. The install wizard quickly stopped and exhibited this message:
efb7b08e614e8cee478d2f435aa0azd4 data error cyclic redundancy check.

Is this one of the opening lines of software in the install program and therefore my problem is not with my system but with the software writer.

My system works well with other games and since I haven't the time or patience to probe into this $20 game, I'm going to chunk it in the waste basket and forget it.

hey

nice approach. i think many people would be just as frustrated, and i for one would be too. good on you, mate.

lol_hacker101

Hey hacker101, from your reply I gather you are an Aussie. Having lived there for 5 years back in the 1960's i recognize the 'good on you, mate' as a familiar reply.

Regards,
Osagehero

ha.

I do that to people. Sry if I made you think that, I'm from South Korea, the land of programmers and video games. I couldn't help signing up on DaniWeb for this blog..so tempting.

lol,
lol_hacker101

ha.

I do that to people a lot. I'm sry, but you're wrong. I hail from South Korea, the land of programmers. I can sound Aussie(good on ya, mate), British(good day), French(ON GUARD!!), and just plain teenager American(yo, what's up, homie?)

lol,
lol_hacker101