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Internet connection problem
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Join Date: Aug 2006
Posts: 22
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Hi,
I'm trying to hook a computer to the internet using a cable modem. The computer has Windows Millenium addition. When I try to connect to the net the computer wants me to enter a phone number for dial up purposes. I don't need a phone # for a cable connection do I? I don't see any other way to establish the connection.
Please Advise.
Thanks,
Dave
I'm trying to hook a computer to the internet using a cable modem. The computer has Windows Millenium addition. When I try to connect to the net the computer wants me to enter a phone number for dial up purposes. I don't need a phone # for a cable connection do I? I don't see any other way to establish the connection.
Please Advise.
Thanks,
Dave
Are you using internet explorere??
if so, make sure that under tools> Internet options>> Connections>> has the settinga as a LAN connection. Or from there, use the Connection Wizard and follow those steps, you should be able to tell it you want to connect to the internet directly from a Lan or hub.
Just make sure it's not trying to connect via the phone moden on your computer.
if so, make sure that under tools> Internet options>> Connections>> has the settinga as a LAN connection. Or from there, use the Connection Wizard and follow those steps, you should be able to tell it you want to connect to the internet directly from a Lan or hub.
Just make sure it's not trying to connect via the phone moden on your computer.
Gabriel Villa
software development/ IT support consultant
software development/ IT support consultant
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Join Date: Aug 2006
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well, I tried to go through the internet connection wizard and get it set up, but it didn't work. When I try to open explorer it comes up with a blank page. If I type an address in the address bar and hit enter, it highlights the address and the mouse pointer turns into an hour glass and then the address disappears.
I called the help line for the internet company I go through. They pretty much talked me through the same process I had tried before and it had the same results. We came to the conclusion that it must be a problem with the pc. But, everything else works fine. It just won' t connect to the internet. I did get an error message a couple of times saying that something had gone wrong w/ explorer and it must close. But, I'm not sure what to make of that. Any ideas on what I can try?
I called the help line for the internet company I go through. They pretty much talked me through the same process I had tried before and it had the same results. We came to the conclusion that it must be a problem with the pc. But, everything else works fine. It just won' t connect to the internet. I did get an error message a couple of times saying that something had gone wrong w/ explorer and it must close. But, I'm not sure what to make of that. Any ideas on what I can try?
I would start by checking to make sure that you have an IP address. Open up the MS-DOS prompt, and enter "ipconfig", followed by a return. The IP address should be in the range that your ISP gives you. If it's incorrect, you should check with your ISP for IP address settings (like how to obtain one).
Usually, they're obtained via DHCP, so you might want to check that. (Go into the Network control panel, and click on the properties of TCP/IP, and make sure it says "obtain IP address automatically.)
Usually, they're obtained via DHCP, so you might want to check that. (Go into the Network control panel, and click on the properties of TCP/IP, and make sure it says "obtain IP address automatically.)
"Technological progress is like an axe in the hands of a pathological criminal."
All my posts may be freely redistributed under the terms of the MIT license.
All my posts may be freely redistributed under the terms of the MIT license.
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Join Date: Aug 2006
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...I tried to go through the internet connection wizard and get it set up, but it didn't work. ...
One poster mentioned IPCONFIG from an MSDOS Window. You can also use
IPCONFIG /ALL <-can be lowercase, uppercase here only for emphasis
w/ the /all parm you can see the IP addresses of your DNS servers as well as more information, though IPCONFIG by itself will show your Connection-specific DNS Suffix; IP Address; Subnet Mask and Default Gateway.
With (w/) the /all parm you should see DHCP Enabled and Autoconfiguration Enabled if you don't this may be your problem.
Start / Settings / Control Panel / Network and Dial-up Connections you should see "Local Area Connection" icon, if you don't you have not configured your computer to connect to the network in your house (i.e through hubs and/or routers, not the DSL or CableModem Routers)
Right Mouse Click on the "Local Area Connection" icon; select Properties; select Internet Protocol (TCP/IP) / Properties - make sure "Obtain an IP address automatically" is selected.
To get to an MSDOS Window:
Start / Programs / Accessories / Command Prompt - should work for most versions of Windows Operating Systems.
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Join Date: Aug 2006
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I tried the ipconfig/all that was suggested. It showed that DHCP was enabled, but I didn't see Autoconfiguration anywhere. What can I do about this?
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Join Date: Aug 2006
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This should let you check/set autoconfiguration....let me know if it works!
"Start / Settings / Control Panel / Network and Dial-up Connections you should see "Local Area Connection" icon, if you don't you have not configured your computer to connect to the network in your house (i.e through hubs and/or routers, not the DSL or CableModem Routers)
Right Mouse Click on the "Local Area Connection" icon; select Properties; select Internet Protocol (TCP/IP) / Properties - make sure "Obtain an IP address automatically" is selected."
"Start / Settings / Control Panel / Network and Dial-up Connections you should see "Local Area Connection" icon, if you don't you have not configured your computer to connect to the network in your house (i.e through hubs and/or routers, not the DSL or CableModem Routers)
Right Mouse Click on the "Local Area Connection" icon; select Properties; select Internet Protocol (TCP/IP) / Properties - make sure "Obtain an IP address automatically" is selected."
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