Hi guys,

I've got a strange, potientally easy problem with Outllok 2003/exhange 2003. When you click on reply, it opens up the message okay but it changes the font size to a stupidly small size. When you highlight the text, the font size says its 11 but its not. When i turn off Word 2003 as the editor the problem goes away so its got to be something to do with Word but i cant find out what is causing it. I've tried to reinstall the office suite and that didnt work. I thought there might be something in the registry that would be keeping that data.

Any help or advise would be great.

Many Thanks

Coul

I'm having the same issue.
Has anyone given you an answer yet?
LJK

Haven't heard back from anyone but i deleted and re-created the users profile and that seemed to have solved the issue. I was hoping someone would have another way or at least some information to as why that happened.

warm regards,
Coul

I had the same problem, too. Finally, I went to the "View" menu in the outgoing message and changed the "Zoom" to 100%. The text is indeed the size it says it is -- it just appears smaller when the display zoom less than 100%, similar to MS Word.

pax et bonum,
alton

Thanks Alton that was the issue.

In my case I had very large fonts (I think there is some keyboard command to change the default zoom that I hit by mistake) - the text entry screen for New Message and Reply had a zoom factor of 200%

To change this under Outlook 2007, select New Message. Then mouse click in the main body of the message text. Select "Format Text" in the menu options, then click on "Zoom". Setting the zoom to 100% corrected the issue. Again, the font that is sent out is not effected by the zoom factor selected.

Cheers,
- kevin

I don't have a Zoom item on my menus, but holding down the CTRL key while spinning the mouse wheel did the trick. My guess is that an accidental use of that caused the probhlem in the first place. Drove me crazy for a while. I have Outlook 2007.

What an experience one can get from this from. I dont have the problem but am impressed by how you guys sorted this out. Greate!

I have the same problem after some updates to my system were installed, but to fix it I have gone to Outlook, Tools, Options and then Mail format tab then Fonts, then changed all 3 fonts to 14pt and then clicked below "Always use my fonts" - this fixes the problem but no doubt the receiver now sees large font at their end.

The two hotfixes Microsoft sent me don't work.

I too had the same problem and tried all the wrong things to recover from the problem, such as repairing, reinstalling etc. The problem did not go away until I reset the zoom size to 100%.

It occurred to me that when working in Word and having saved the file with 'View Whole Page' selected that from time to time Word reopens in this size.

When I thought about the small text problem, it occurred to me that before opening Outlook today, I had saved a Word file in 'View Whole Page' size. When I tried to reply to a message, Word opened at 49%. So for those with this problem, reset the zoom to 100% first before trying the much more complicated stuff!!

Alan

this worked perfectly to fix the same problem for me that everyone here mentions--- thanks very much