everytime i go to search i get a page back that says page cannot be displayed...
what can i do to fix it???

You could be infected by hijackware/spyware/etc., especially if you use Internet Exploder as your Web browser. If this only happens when you search, but not in normal browsing, this could very well be the case.

Do you get the error if you just type a URL into your location bar, click on a Favorites link, etc.?

it happens usally when i go to search up something...well earlier it did it on my favorites list also
any ideas on how to make it stop???
thank you sooooooooo much

Yeah, I'd give your system a look-over for "unwanted guests" before you do anything else.

Do the following so that we see if this really an issue of being infected:

Download HijackThis from here & unzip it into it's own permanent folder (not into a temporary/temp directory, and not directly into your C:\ directory or your desktop ). Creating a folder such as C:\hijackthis or C:\downloads\hijack this will be fine.

Start HJT & with all browser windows closed, press the scan button. When the scan is finished the scan button will change to save. Save the log to a text file, copy the entire contents of the text file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is harmless & even necessary to the running of your system.

okie dokie I shall go do that in the next hour and I will reply with a post
thanks for your help
let me know after you read my HJT report...ok? thanks a lot for everything
Kristi

Logfile of HijackThis v1.97.7
Scan saved at 2:11:10 PM, on 5/27/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\aim\aim.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\BigFix\BigFix.exe
C:\PROGRA~1\Grisoft\AVG6\AVGCC32.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\System32\btcnlrgo.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\kristi philpott\My Documents\Downloads\Programs\HijackThis_3.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/cust...//my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/cust...//my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [XoftSpy] C:\Program Files\XoftSpy\XoftSpy.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [btcnlrgo] C:\WINDOWS\System32\btcnlrgo.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [AIM] C:\Program Files\aim\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: Download All Links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: ICQ (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: AOL Instant Messenger (SM) (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/7...ll/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...098.3401736111
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...ymmapi_416.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5DB827CF-AF60-416C-B2D2-9353C945DFBB}: NameServer = 209.151.112.3 209.151.96.66

ok i put my HJR on here.... Its right before this message..
thanks

1. Download and run Ad Aware and SpyBot; let them fix whatever nasties they find.

2. Do the same with CWShredder. You can get CWShredder from the guy who makes HJT.

If they don't fix the problem, run HJT again and post a fresh log.

Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
Unzip HijackThis into this folder. When you run HijackThis from this folder and have it "Fixed checked" it will create a backup file of modifications to use if restore is necessary.


Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/cus...://my.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/cus...://my.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com


O4 - HKLM\..\Run: [btcnlrgo] C:\WINDOWS\System32\btcnlrgo.exe


O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1

Now reboot into safe mode and delete the following files and folders if found .
C:\WINDOWS\System32\btcnlrgo.exe... delete file


C:\PROGRA~1\AWS\WEATHE~1\Weather.exe ...delete file



to delete the above files and folder you will need to do the following
go to
Show hidden files & folders

"Fix Checked"...Reboot to SAFE mode to delete files
How to start computer in safe mode

reboot computer and post a new log

OKIE DOKIE I did every virus scan I could do... No virus's.....
I still keep getting a box that says I have a virus called trojan horse downloader comet B... What could that be?????