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Help! C:\WINNT\system32\bridge.dll error message
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I'm new to these forums. My son came home from college with his laptop pretty snarled up. I think I've cleaned up quite a bit thanks to advice to others that I've read on this forum.
When his laptop (Sony Vaio, PCG-XG700K with Win 2000 Pro) boots, the following error message appears referring to a missing file: C:\WINNT\system32\bridge.dll
Here's the HiJackthis log file...any help you can provide is much appreciated. Thanks!
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Common files\WinTools\WToolsS.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\MsgSys.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\system32\s3hotkey.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\Jog Dial Utility\JogServ2.exe
C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
C:\WINNT\system32\ICONSPY.EXE
C:\Program Files\Support.com\Client\bin\tgcmd.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\NavNT\vptray.exe
D:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common files\WinTools\WToolsA.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common files\WinTools\WSup.exe
D:\Program Files\D-Link AirPlus\WLANMON.exe
D:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\VSTASCAN\vsaccess.exe
C:\WINNT\system32\ntvdm.exe
C:\OPLIMIT\ocrawr32.exe
C:\PROGRA~1\WinZip\winzip32.exe
D:\hijackthis1977\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 802.11b
R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {447160CD-ECF5-4EA2-8A8A-1F70CA363F85} - C:\WINNT\system32\msibkd.dll
O2 - BHO: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll (file missing)
O2 - BHO: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [S3Hotkey] s3hotkey.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [JOGSERV2.EXE] C:\Program Files\Sony\Jog Dial Utility\JogServ2.exe
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICONSPY.EXE
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\Client\bin\tgcmd.exe" /server /nosystray
O4 - HKLM\..\Run: [ZTgServerSwitch] C:\Program Files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINNT\system32\bridge.dll",Load
O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [eZulaMain] C:\Program Files\eZula\eZulaMain.exe
O4 - HKCU\..\Run: [DealHelperDown] "C:\Documents and Settings\Administrator\Local Settings\Temp\ms29.tmp"
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - Startup: UMAX VistaAccess.lnk = C:\VSTASCAN\vsaccess.exe
O4 - Startup: OCRAWARE.lnk = C:\OPLIMIT\OCRAWARE.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: D-Link AirPlus DWL-650+ Utility.lnk = D:\Program Files\D-Link AirPlus\WLANMON.exe
O4 - Global Startup: Image Transfer.lnk = D:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .asx: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdsplay.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...43/yacscom.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/08f7ff214179a07...zip/RdxIE6.cab
O16 - DPF: {65FDEDF3-8ED9-4F5B-825E-18C2D44191A7} (OneCCCtl Class) - http://d.208.254.18.82.downloads.est...54864OneCC.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://129.171.237.32/activex/AxisCamControl.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...493.6894444444
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} - http://fdl.msn.com/public/chat/msnchat4.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = sdstate.edu
When his laptop (Sony Vaio, PCG-XG700K with Win 2000 Pro) boots, the following error message appears referring to a missing file: C:\WINNT\system32\bridge.dll
Here's the HiJackthis log file...any help you can provide is much appreciated. Thanks!
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Common files\WinTools\WToolsS.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\MsgSys.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\system32\s3hotkey.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\Jog Dial Utility\JogServ2.exe
C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
C:\WINNT\system32\ICONSPY.EXE
C:\Program Files\Support.com\Client\bin\tgcmd.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\NavNT\vptray.exe
D:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common files\WinTools\WToolsA.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common files\WinTools\WSup.exe
D:\Program Files\D-Link AirPlus\WLANMON.exe
D:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\VSTASCAN\vsaccess.exe
C:\WINNT\system32\ntvdm.exe
C:\OPLIMIT\ocrawr32.exe
C:\PROGRA~1\WinZip\winzip32.exe
D:\hijackthis1977\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 802.11b
R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {447160CD-ECF5-4EA2-8A8A-1F70CA363F85} - C:\WINNT\system32\msibkd.dll
O2 - BHO: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll (file missing)
O2 - BHO: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [S3Hotkey] s3hotkey.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [JOGSERV2.EXE] C:\Program Files\Sony\Jog Dial Utility\JogServ2.exe
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICONSPY.EXE
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\Client\bin\tgcmd.exe" /server /nosystray
O4 - HKLM\..\Run: [ZTgServerSwitch] C:\Program Files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINNT\system32\bridge.dll",Load
O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [eZulaMain] C:\Program Files\eZula\eZulaMain.exe
O4 - HKCU\..\Run: [DealHelperDown] "C:\Documents and Settings\Administrator\Local Settings\Temp\ms29.tmp"
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - Startup: UMAX VistaAccess.lnk = C:\VSTASCAN\vsaccess.exe
O4 - Startup: OCRAWARE.lnk = C:\OPLIMIT\OCRAWARE.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: D-Link AirPlus DWL-650+ Utility.lnk = D:\Program Files\D-Link AirPlus\WLANMON.exe
O4 - Global Startup: Image Transfer.lnk = D:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .asx: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdsplay.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...43/yacscom.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/08f7ff214179a07...zip/RdxIE6.cab
O16 - DPF: {65FDEDF3-8ED9-4F5B-825E-18C2D44191A7} (OneCCCtl Class) - http://d.208.254.18.82.downloads.est...54864OneCC.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://129.171.237.32/activex/AxisCamControl.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...493.6894444444
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} - http://fdl.msn.com/public/chat/msnchat4.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = sdstate.edu
|
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