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Join Date: May 2004
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Help Keyboard Issue: New IE window opens when using the "L" key.

  #1  
May 31st, 2004
This is a new probLem. Whenever I use the "L" key a new browswer window opens and the cursor returns to the home position in the appLication in which I am typing. I downLoaded Highjackthis and am posting my resuLts beLow. Can you heLp?? PLease! I'm suffering trying to fix this beast...

Logfile of HijackThis v1.97.7
Scan saved at 3:52:39 PM, on 5/31/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\Program Files\Cisco VPN\Harrah's VPN Client\cvpnd.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\2Wire\Gateway\2PortalMon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\unzipped\hijackthis[1]\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\Gateway\2PortalMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [keyman.exe] C:\Program Files\Tavultesoft\Keyman\keyman.exe
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\billmind.exe
O4 - Global Startup: Harrah's Entertainment, Inc. Harrah's Cisco VPN version 3.6.4.lnk = C:\Program Files\Cisco VPN\Harrah's VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://mf.hud.gov:63001/CFIDE/classes/CFJava.cab
O16 - DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} (BlueStream_Flash Class) - http://www.rovion.com/Controls/Rovion.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
O16 - DPF: {4129EA54-F04E-11D3-BF96-00C04F0E7BE2} - http://www102.coolsavings.com/download/cscmv4X.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...855.4886921296
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/co...20/SassCln.CAB
O16 - DPF: {B2FCED61-570E-11D3-B160-00A0C9E70E84} (OmniForm Form Control) - https://www4.lsac.org/lsacd_xmlwebse...veX/ofmctl.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/Te...loads/outc.cab
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Re: Keyboard Issue: New IE window opens when using the "L" key.

  #2  
Jun 1st, 2004
I see nothing bad in your log. Am uncertain as to what your problem could be, but will try to get some information that may be useful.
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Re: Keyboard Issue: New IE window opens when using the "L" key.

  #3  
Jun 1st, 2004
I think you've maybe hotkeyed your IE.. I don't know what kind of OS your running, but.. try searching in windows help for "hotkeys" and try to figure out how to disable them.
- Yzk
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Re: Keyboard Issue: New IE window opens when using the "L" key.

  #4  
Jun 1st, 2004
Originally Posted by crunchie
I see nothing bad in your log. Am uncertain as to what your problem could be, but will try to get some information that may be useful.

Thank you... will also review the hot keys to see what may have changed. Will keep all posted!
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Re: Keyboard Issue: New IE window opens when using the "L" key.

  #5  
Jun 1st, 2004
could it be in this keyboard program you are using .
C:\Program Files\Tavultesoft\Keyman\keyman.exe
Boo!!!!! Sarcastic Jack
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Re: Keyboard Issue: New IE window opens when using the "L" key.

  #6  
Jun 1st, 2004
Originally Posted by caperjack
could it be in this keyboard program you are using .
C:\Program Files\Tavultesoft\Keyman\keyman.exe
Great question... however I downloaded that program in an effort to verify/change the mapping subsequent the manifestation of the prob. Still having issues and cannot even seem to verify the root keyboard setup. This is driving me nuts... stuck trying to cut/paste the letter "l" to keep from losing my work. Further ideas/suggestions more than welcome.

Keep the ideas coming! Thank you to everyone thus far!!

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Solution Re: Keyboard Issue: New IE window opens when using the "L" key.

  #7  
Jun 3rd, 2004
All... this issues has been resolved!! :lol:

Basic trouble shooting would have suggested changing the keyboard... however, in this day when viruses or so prevalent I assumed I was hacked. Well... I was wrong... my keyboard was the problem. I switched out the keyboard and all is back to normal. I can once again use the "L" key!!

Many thanks to all who commented!

Severn
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Solution SOLVED!! Re: Keyboard Issue: New IE window opens when using the "L" key.

  #8  
Jun 3rd, 2004
To the facilitator... please considered this issue closed. Not sure how to tag it!

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Re: Keyboard Issue: New IE window opens when using the "L" key.

  #9  
Jun 3rd, 2004
Thread is now marked as solved
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