Microsoft LifeCam VX-3000 Microphone Problem

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Microsoft LifeCam VX-3000 Microphone Problem

 
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Jan 6th, 2007
I recently got a new Lifecam VX-3000 to use with MSN messenger. It works fine for stand-alone video capture, and it works alright when using the video alone on MSN, but when I try to use the microphone at all, it just comes up with this dreadful buzzing or humming. I cant hear it on my comp when I video call or just chat with Ventrilo, but everyone else can hear it and they cant hear what I say at all.

I tried adjusting the volume on the mic, and it just jumps back up to high no matter what.

I tried disabling the microphone on it and using an external one, but the video wont work when I do that, and the external mic isnt recognized by my computer or doesnt work.

I tried moving the cam away from my speakers, but the cord isnt very long and cant reach very far away, and the cord on the speakers isnt long enough to move them very far from the cam, either.

The only other thing I can think of is disabling the webcam when I want to use Ventrilo and getting a new microphone for my computer. I really would rather just figure out some way to fix the microphone on the LifeCam, but I cant see how.

Any suggestions?
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Re: Microsoft LifeCam VX-3000 Microphone Problem

 
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Jan 6th, 2007
is it usb or regular (3.5mm jacks)?
If its 3.5mm make sure its plugged into mic and not speakers.

Turn the webcams mic right down in the sound menu and then use the webcam/headset wizard in msn to adjust it.
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Re: Microsoft LifeCam VX-3000 Microphone Problem

 
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Jan 6th, 2007
Its a USB, and I tried reinstalling it and turning the volume down, but both tries were unsuccessful. I thought maybe it might've been an out of date driver, but oh, silly me. And even when I turn the volume down on the volume control in the task bar, it sends a horrific buzzing noise to the person I'm talking to. The only time they DONT hear the buzzing is when its muted, and when it is, I cant speak to them at all.
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Re: Microsoft LifeCam VX-3000 Microphone Problem

 
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Jan 7th, 2007
thats wierd. is it a bad usb port possibly?
do you have another mic plugged in that could be interfering?
is it too near your speakers?
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Re: Microsoft LifeCam VX-3000 Microphone Problem

 
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Feb 7th, 2007
I gave my parents the vx3000 for Christmas and whenever we do a video call they are producing a very similar buzzing as you describe in your post. They have a CRT monitor and I was wondering if you have one too? I'm thinking that may be the cause of the buzzing. If you have found a solution to this, please let me know!
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Re: Microsoft LifeCam VX-3000 Microphone Problem

 
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Feb 7th, 2007
maybe as i know you get problems with screen mounted speakers and interferecne. Get a USB extension cable and try the camera away from the monitor
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Re: Microsoft LifeCam VX-3000 Microphone Problem

 
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Apr 14th, 2007
I finally got my VX3000 to partially work without the background noise. At least when I record a file (audio only and video and audio) I am no longer getting the noise that I had before. BTW the noise for my setup was clearly the old 60 cycle hum. I have yet to try it on IM.

I went to a second microphone plugged into the front of my HP Pavillion. Wasn't all quite that simple however, I discovered I had to go into control panel and find advanced mike options and make sure the selection for the front mike imput vice the rear was selected. Then I further discovered that every time I activated the VX3000, I had to also double click the volume control in the taskbar and UN-MUTE the microphone selection. It appears the VX3000 causes any other microphone to mute. This has to be done every time one re activates the VX3000.

Hope this helps someone out there and note that I haven't tested in a 2 way setup yet.
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Re: Microsoft LifeCam VX-3000 Microphone Problem

 
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Apr 15th, 2007
Originally Posted by KDOV View Post
I have yet to try it on IM.

I went to a second microphone plugged into the front of my HP Pavillion....

Hope this helps someone out there and note that I haven't tested in a 2 way setup yet.
It's true that bypassing the VX3000 built-in microphone avoids the problem, even with IM. However, that doesn't solve the primary problem, which is that the microphone in the VX3000 is defective.

I have had one of these units since a bit before Christmas '06. Based on my success with the unit at that time, I gave one to my brother for Christmas so we could do IM. Since then my VX3000 has started acting up, and so has his. Not at first, but after a few weeks or months of use.

After lots of troubleshooting, trying to route cables differently, moving the unit away from the monitors, etc. we accidentally discovered that if we knock on the VX3000 it seems to jar something inside, and the hum goes away or is reduced significantly. To me this indicates that there is a problem with the wiring or circuit board in the unit. Possibly an intermittent or loose connection.

By now both our VX3000's are beyond the return-to-store warranty period, and would have to be returned directly to Microsoft for repair or replacement. We have not taken that step yet.

You might want to try what I tried to 'fix' the loose connection. Flick your fingertip against the front or side of the unit while you are in an IM session, and watch the microphone display to see if the 'output' indicated goes down. When the hum is present the MSN Messenger microphone meter will be quite high. The meter should show something only when you are actually speaking.
Last edited by Phong; Apr 15th, 2007 at 12:12 pm. Reason: correcting typos; add a bit to the end
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Re: Microsoft LifeCam VX-3000 Microphone Problem

 
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Apr 15th, 2007
Thanks Phong - I'll bet that you are right. I've also found that even with the background noise the microphone seems to work intermittedly. We need someone, electronicqally proficient, to take the thing apart and troubleshoot. Quess that wouldn't be Microsoft.
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Re: Microsoft LifeCam VX-3000 Microphone Problem

 
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May 6th, 2007
I have the same thing with 2 lifecams vx3000 and vx6000 ((. the vx3000 started buzzing after about 4-5 months while the 6000 was bad almost right from box. I'm gonna play with the interference idea tomorrow.
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