windows not loading

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windows not loading

 
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  #1
Jan 10th, 2007
i was installing some software when my laptop rebooted to this message

stop :c000021a fatal system error
the windows logon process terminated unexpectedly with a status of 0xc0000135 the system has been shut down

ive tried restarting in safe mode but i get the same message

can anyone help

many thanks
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Re: windows not loading

 
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  #2
Jan 10th, 2007
What did you install?
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Re: windows not loading

 
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Jan 11th, 2007
i was installing mgi photo suite when it crashed can't even get it in safe mode
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Re: windows not loading

 
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  #4
Jan 11th, 2007
This error normally occurs when something went wrong with installing SP2. Perhaps the program you installed used some old config.
Anyway, to solve the problem you'll have to repair windows with the XP cd.

Regards Niek

[edit] Found something else, you could try it [/edit]
Last edited by niek_e; Jan 11th, 2007 at 5:30 am.
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Re: windows not loading

 
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Jan 11th, 2007
sp2 was already installed , so it has to be mgi photo suite that i was installing . don't have a xp disk as windows xp was already installed on my lap top , ive been told that i can recover the system but ill lose all data , which includes all family photos (yes i know i should of back them up ) currently pricing up data retreivale before i recover the system and lose everything
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Re: windows not loading

 
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Jan 11th, 2007
You can use Puppylinux or Knoppix to salvage your files before recovering. And recovering != Formatting

Regards Niek
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