Hi, My uncle cannot log into Windows because somehow the user account names are gone from the Windows XP login screen. I tried booting with the Windows XP installation cd. I got to a point where I thought I was about to reinstall windows but I wasn't sure so I stopped. I would rather not reinstall Windows for him if there is a way to get back onto the Windows desktop. I also tried to boot up in safe mode. That didn't work. Also tried Last known good configuration when the computer worked. Still the same thing. No user accounts. Weird. Is there a way to do a system restore without logging into Windows Desktop?
JMT74
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Jump to Posttry hitting control alt delete twice at the welcome screen and typing in the usernames manually into the box that comes up
Jump to Postso does it go to the NT login box when you do control alt del twice?
Jump to PostHi,
If you can access the user account section as administrator, just make new accounts as needed. But it also sounds like you have picked up a virus or malware, don't trust your own virus protection to find all go to:-
Jump to PostHi,
Glad that everything is OK now, please mark the thread as solved.PS. It never hurts to be sure and check viruses and malware with another checker.
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