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External USB HDD doesn't appear in Windows Explorer
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Hallo,
1 week ago I got an external USB Harddisk (MaxtorOne Touch III: 7200RPM 500GB) and I pluged it into USB port. Windows gave automatically drive letter G: . All was fine, and I could save my data on it.
And today I restarted my PC and found that I could not find my drive in Windows explorer. There was no G: in windows explorer.
I opened Computer Management -> Disk Management, I could find there is a 500 GB Hard drive , healthy. But still I could not access it through windows explorer.
I also found in "Disk Management" that my maxtor drive was not assigned with drive letter (so now there is no G: ).
I thought that 500GB is too big for Windows, so I decided to make 4 primary partition.
I made the 1st 100GB partition and formatted it. Great, I could find in windows explorer 100GB drive (G: ) and I could access it.
Before I made the 2nd partition, I restarted my PC, and found that the 1st partition was not recognized (unknown partition; No G: again).
But Device Manager showed the disk drive and USB mass storage. (I attached 2 snapshots to this problem).
I tried to use all USB ports and tried another USB cable, but I got the same results. I even went to a friend, and tried to connect to his PC, I got the same result.
I returned to maxtor, and got a new HDD. I plugged into USB port, and I saw G: 500GB in windows explorer. Great... Then I restarted windows to see if that G: still there. And surprisingly that G: is gone. I haven't done anything to it.
Just restart the windows, and my drive disappear from windows explorer.
I am using Laptop with windows XP SP2 (with latest update) and USB 2.0.
Can someone help me with this problem. Any help will be appreciated.
Thanks a lot
1 week ago I got an external USB Harddisk (MaxtorOne Touch III: 7200RPM 500GB) and I pluged it into USB port. Windows gave automatically drive letter G: . All was fine, and I could save my data on it.
And today I restarted my PC and found that I could not find my drive in Windows explorer. There was no G: in windows explorer.
I opened Computer Management -> Disk Management, I could find there is a 500 GB Hard drive , healthy. But still I could not access it through windows explorer.
I also found in "Disk Management" that my maxtor drive was not assigned with drive letter (so now there is no G: ).
I thought that 500GB is too big for Windows, so I decided to make 4 primary partition.
I made the 1st 100GB partition and formatted it. Great, I could find in windows explorer 100GB drive (G: ) and I could access it.
Before I made the 2nd partition, I restarted my PC, and found that the 1st partition was not recognized (unknown partition; No G: again).
But Device Manager showed the disk drive and USB mass storage. (I attached 2 snapshots to this problem).
I tried to use all USB ports and tried another USB cable, but I got the same results. I even went to a friend, and tried to connect to his PC, I got the same result.
I returned to maxtor, and got a new HDD. I plugged into USB port, and I saw G: 500GB in windows explorer. Great... Then I restarted windows to see if that G: still there. And surprisingly that G: is gone. I haven't done anything to it.
Just restart the windows, and my drive disappear from windows explorer.I am using Laptop with windows XP SP2 (with latest update) and USB 2.0.
Can someone help me with this problem. Any help will be appreciated.
Thanks a lot
Last edited by aiki; May 12th, 2007 at 8:36 pm.
Hi Aiki,
If Maxtor gave you a driver disk with the Hard Drive, you might want to try installing their, brand-specific drivers before connecting the drive.
They may have something hard-coded (to support button functionality for example) in the box that's confusing Window's default USB Mass Storage drivers.
Marymead-IT
If Maxtor gave you a driver disk with the Hard Drive, you might want to try installing their, brand-specific drivers before connecting the drive.
They may have something hard-coded (to support button functionality for example) in the box that's confusing Window's default USB Mass Storage drivers.
Marymead-IT
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