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DSL Connected but unable to browse
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Hello, I have a little issue that makes no sense to me at all.
I have recently rebuilt the kids computer and installed windows xp pro on to it, however, when I connect my D-Link 302g modem it says it is connected and working fine, but I am unable to view web pages or ping websites.
I know the modem is working fine as it works on another computer with no problems. I have tried connecting through both a ethernet and a usb cable.
my ISP has gone through all the usual checks but suggested a problem with the computer hardware. I find this hard to beleive as it was working fine with Windows 2000.
I can ping the modem itself and get into the mobem setup web page, but am unable to ping anything alse.
I have recently rebuilt the kids computer and installed windows xp pro on to it, however, when I connect my D-Link 302g modem it says it is connected and working fine, but I am unable to view web pages or ping websites.
I know the modem is working fine as it works on another computer with no problems. I have tried connecting through both a ethernet and a usb cable.
my ISP has gone through all the usual checks but suggested a problem with the computer hardware. I find this hard to beleive as it was working fine with Windows 2000.
I can ping the modem itself and get into the mobem setup web page, but am unable to ping anything alse.
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Join Date: Jan 2007
Posts: 1,765
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Solved Threads: 85
1. disable firewalls
2. are you sure DNS is set right? can you ping external IPs instead of URLs?
2. are you sure DNS is set right? can you ping external IPs instead of URLs?
Real stupidity always beats Artificial Intelligence. (Terry Pratchett)
BA BizMg, MCSE, DCSE, Linux+, Network+
BA BizMg, MCSE, DCSE, Linux+, Network+
Hi,
No firewalls and windows firewall is switched off
DNS seems to be all fine
Cant ping IP's or URL's
No firewalls and windows firewall is switched off
DNS seems to be all fine
Cant ping IP's or URL's
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Join Date: Jan 2007
Posts: 1,765
Reputation:
Solved Threads: 85
might be a winsock issue
try in cmd
"netsh winsock reset"
try in cmd
"netsh winsock reset"
Real stupidity always beats Artificial Intelligence. (Terry Pratchett)
BA BizMg, MCSE, DCSE, Linux+, Network+
BA BizMg, MCSE, DCSE, Linux+, Network+
right click on the connection under network connections and choose repair.
If i am helpful, please give me reputation points.
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Join Date: Jan 2007
Posts: 1,765
Reputation:
Solved Threads: 85
did you reboot after the winsock reset?
Real stupidity always beats Artificial Intelligence. (Terry Pratchett)
BA BizMg, MCSE, DCSE, Linux+, Network+
BA BizMg, MCSE, DCSE, Linux+, Network+
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Join Date: Jan 2007
Posts: 1,765
Reputation:
Solved Threads: 85
okay, try o do the following:
open two windows - IE and CMD
in IE try to access google.com
in cmd type netstat -n
post the netstat results here
open two windows - IE and CMD
in IE try to access google.com
in cmd type netstat -n
post the netstat results here
Real stupidity always beats Artificial Intelligence. (Terry Pratchett)
BA BizMg, MCSE, DCSE, Linux+, Network+
BA BizMg, MCSE, DCSE, Linux+, Network+
Netstat results with IE are:
Proto Local Address Foreign Address State
TCP 127.0.0.1:1040 127.0.0.1:1039 TIME_WAIT
However the results with Mozilla are:
Proto Local Address Foreign Address State
TCP 127.0.0.1:1062 127.0.0.1:1063 ESTABLISHED
TCP 127.0.0.1:1063 127.0.0.1:1062 ESTABLISHED
TCP 127.0.0.1:1064 127.0.0.1:1065 ESTABLISHED
TCP 127.0.0.1:1065 127.0.0.1:1064 ESTABLISHED
Proto Local Address Foreign Address State
TCP 127.0.0.1:1040 127.0.0.1:1039 TIME_WAIT
However the results with Mozilla are:
Proto Local Address Foreign Address State
TCP 127.0.0.1:1062 127.0.0.1:1063 ESTABLISHED
TCP 127.0.0.1:1063 127.0.0.1:1062 ESTABLISHED
TCP 127.0.0.1:1064 127.0.0.1:1065 ESTABLISHED
TCP 127.0.0.1:1065 127.0.0.1:1064 ESTABLISHED
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