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Serious Router Problem Need Help!
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This is a serious problem with desperate help needed
I have virgin media broadband, with a D-link DI-524 router.
Every 25 minutes or so, my internet gets cut off and says "Local Netwrok Cable Unplugged", then it comes back on a split second later. So for example my msn messenger disconnects, I click reconnect and it connects again, I visit a site and it says page cannot be displayed and I refresh and it comes back on.
It is serious aswell because I host many online servers and online games (incl. football manager 2007) and I cant do this any more without people complaining that its stalled, crashed or they have disconnected.
I rung virgin media, told them the situation they said my internet has only been off 3 times so It was my routers fault.
I havent had chance to contact d-link because their website is so complicated just to email them.
So im asking for help on here any ideas on how to stop it please.
Help much appreciated, Jamez91
I have virgin media broadband, with a D-link DI-524 router.
Every 25 minutes or so, my internet gets cut off and says "Local Netwrok Cable Unplugged", then it comes back on a split second later. So for example my msn messenger disconnects, I click reconnect and it connects again, I visit a site and it says page cannot be displayed and I refresh and it comes back on.
It is serious aswell because I host many online servers and online games (incl. football manager 2007) and I cant do this any more without people complaining that its stalled, crashed or they have disconnected.
I rung virgin media, told them the situation they said my internet has only been off 3 times so It was my routers fault.
I havent had chance to contact d-link because their website is so complicated just to email them.
So im asking for help on here any ideas on how to stop it please.
Help much appreciated, Jamez91
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Join Date: Jul 2006
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logical things to do are reset your router, call you ISP for help.
Florida Rocks!
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Join Date: Jun 2007
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Junior Poster in Training
The A.R.M. is right, reset and pray...
the last time I saw this with a DI-5xx router all I had to do was update the firmware.
do the lights on your router or modem change when this happens? Are you on a battery backup? Is your cabeling lose or kinked? I would check all my connections (including the NIC) twice before blaming the ISP, talking to them is alway such a pleasure that I save that for last.
the last time I saw this with a DI-5xx router all I had to do was update the firmware.
do the lights on your router or modem change when this happens? Are you on a battery backup? Is your cabeling lose or kinked? I would check all my connections (including the NIC) twice before blaming the ISP, talking to them is alway such a pleasure that I save that for last.
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Join Date: Jul 2006
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yeah, get a netgear or linksys router.
Florida Rocks!
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Junior Poster in Training
I didn't want to throw the first stone, but while we're on the subject, get a new router.
...nice timing NNS
I don't know if i should laugh or check for rootkits
...nice timing NNS
I don't know if i should laugh or check for rootkits
Last edited by Spriggan; Jun 14th, 2007 at 8:32 pm.
Dont call your ISP. I have virgin media. Thier service center is away out in india and you cant understand what any of the "tech support" guys are saying.
You remembered to clone your mac right?
NTL hands out IP adresses via DHCP based on your routers MAC adress. The mac adress of the router should match the MAC of the network card that the router was plugged into when you ran the registration cd.
You remembered to clone your mac right?
NTL hands out IP adresses via DHCP based on your routers MAC adress. The mac adress of the router should match the MAC of the network card that the router was plugged into when you ran the registration cd.
Last edited by jbennet; Jun 15th, 2007 at 4:08 am.
If i am helpful, please give me reputation points.
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Join Date: Jul 2006
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nice avatar sprigann
Florida Rocks!
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Join Date: Jun 2007
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I thought you might like that 
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