Run The Avenger again and enter the following;

Follow previous instructions for running Avenger.

==================

Please download VundoFix.exe
to your desktop.

• Double-click VundoFix.exe to run it.
• Click the Scan for Vundo button.
• Once it's done scanning, click the Remove Vundo button.
• You will receive a prompt asking if you want to remove the files, click YES
• Once you click yes, your desktop will go blank as it starts removing Vundo.
• When completed, it will prompt that it will reboot your computer, click OK.
• Please post the contents of C:\vundofix.txt and a new HijackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above
instructions starting from "Click the Scan for Vundo button." when
VundoFix appears at reboot.

VundoFix V6.5.6

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.10

Scan started at 12:00:52 AM 7/28/2007

Listing files found while scanning....

C:\WINDOWS\system32\knnmp.bak1
C:\WINDOWS\system32\knnmp.bak2
C:\WINDOWS\system32\knnmp.ini
C:\windows\system32\lrvfrprp.exe
C:\WINDOWS\system32\pmnnk.dll

Beginning removal...

Attempting to delete C:\WINDOWS\system32\knnmp.bak1
C:\WINDOWS\system32\knnmp.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\knnmp.bak2
C:\WINDOWS\system32\knnmp.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\knnmp.ini
C:\WINDOWS\system32\knnmp.ini Has been deleted!

Attempting to delete C:\windows\system32\lrvfrprp.exe
C:\windows\system32\lrvfrprp.exe Has been deleted!

Performing Repairs to the registry.
Done!


O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Vrmon] C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe Main
O4 - HKLM\..\Run: [VrSchedule] C:\Program Files\PCSecurityShield\ShieldAntivirus\Vrres.exe
O4 - HKLM\..\Run: [dwStart] C:\Program Files\PCSecurityShield\The Shield Firewall\FireWall.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [VrBootScan] C:\Program Files\PCSecurityShield\ShieldAntivirus\VRBScan.exe
O4 - HKLM\..\Run: [MemoryManager] rundll32.exe "C:\WINDOWS\system32\mhbuefmo.dll",sitypnow
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/sh...26/mcgdmgr.cab
O20 - Winlogon Notify: jkklmnm - jkklmnm.dll (file missing)
O20 - Winlogon Notify: pmnnk - C:\WINDOWS\system32\pmnnk.dll (file missing)
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ViRobot Expert Monitoring (vrmonsvc) - HAURI - C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonsvc.exe

--
End of file - 5770 bytes


Logfile of The Avenger version 1, by Swandog46
Running from registry key:
\Registry\Machine\System\CurrentControlSet\Services\wrofoqia

*******************

Script file located at: \??\C:\Documents and Settings\gndmjfsa.txt
Script file opened successfully.

Script file read successfully

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

File C:\WINDOWS\system32\pmnnk.dll deleted successfully.
File C:\WINDOWS\system32\ihvmrslw.dll deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.10

I just read up about Java, I didnt know that having older versions installed could bear an effect on the security. I uninstalled one of the versions but the add remove couldnt remove the other one.

I need to see the entire hijackthis log please.
You need to download the latest version of Java too.
How is the PC going?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:07:32 AM, on 7/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe
C:\Program Files\PCSecurityShield\ShieldAntivirus\Vrres.exe
C:\Program Files\PCSecurityShield\The Shield Firewall\FireWall.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonsvc.exe
C:\WINDOWS\System32\dmadmin.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1FB63E52-4D6E-48C1-A08F-F630FE50F337} - C:\WINDOWS\system32\jkklmnm.dll (file missing)
O2 - BHO: Farstone Url Blocker - {316AEF8D-3C37-423E-9E6E-13820A9DC37A} - C:\PROGRA~1\PCSECU~1\THESHI~1\IrlOnIE.dll
O2 - BHO: (no name) - {3D3AEBF3-E68A-4B8B-8E78-D82EC298F6DC} - C:\WINDOWS\system32\pmnnk.dll (file missing)
O2 - BHO: (no name) - {4E24CA9C-F841-4CF9-BAA4-CD2C01E9119B} - C:\WINDOWS\system32\vturr.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: (no name) - {C6039E6C-BDE9-4de5-BB40-768CAA584FDC} - C:\WINDOWS\system32\ubygtmws.dll
O2 - BHO: Farstone Popup Blocker - {E22F9B9D-1A1F-473E-BED6-D8BC152441F4} - C:\PROGRA~1\PCSECU~1\THESHI~1\FARPOP~1.DLL
O2 - BHO: (no name) - {E7A403E1-47F8-4316-8C1B-9FA283FBA31E} - C:\WINDOWS\system32\mllmj.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Vrmon] C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe Main
O4 - HKLM\..\Run: [VrSchedule] C:\Program Files\PCSecurityShield\ShieldAntivirus\Vrres.exe
O4 - HKLM\..\Run: [dwStart] C:\Program Files\PCSecurityShield\The Shield Firewall\FireWall.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [VrBootScan] C:\Program Files\PCSecurityShield\ShieldAntivirus\VRBScan.exe
O4 - HKLM\..\Run: [MemoryManager] rundll32.exe "C:\WINDOWS\system32\mhbuefmo.dll",sitypnow
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/sh...26/mcgdmgr.cab
O20 - Winlogon Notify: jkklmnm - jkklmnm.dll (file missing)
O20 - Winlogon Notify: pmnnk - C:\WINDOWS\system32\pmnnk.dll (file missing)
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ViRobot Expert Monitoring (vrmonsvc) - HAURI - C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonsvc.exe

--
End of file - 5770 bytes

oops sorry about that. I have Java version 6 update 1. Is there a newer one?

It is Version 6 Update 2 now.

====

Scan with HijackThis and then place a check next to all the following, if present:


O2 - BHO: (no name) - {1FB63E52-4D6E-48C1-A08F-F630FE50F337} - C:\WINDOWS\system32\jkklmnm.dll (file missing)
O2 - BHO: (no name) - {3D3AEBF3-E68A-4B8B-8E78-D82EC298F6DC} - C:\WINDOWS\system32\pmnnk.dll (file missing)
O2 - BHO: (no name) - {4E24CA9C-F841-4CF9-BAA4-CD2C01E9119B} - C:\WINDOWS\system32\vturr.dll (file missing)
O2 - BHO: (no name) - {C6039E6C-BDE9-4de5-BB40-768CAA584FDC} - C:\WINDOWS\system32\ubygtmws.dll
O2 - BHO: (no name) - {E7A403E1-47F8-4316-8C1B-9FA283FBA31E} - C:\WINDOWS\system32\mllmj.dll (file missing)

O20 - Winlogon Notify: jkklmnm - jkklmnm.dll (file missing)
O20 - Winlogon Notify: pmnnk - C:\WINDOWS\system32\pmnnk.dll (file missing)


Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

==

Use the Avenger to delete the following;


Follow previous instructions. Run VundoFix once more then post the logs please.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:13:59 PM, on 7/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe
C:\Program Files\PCSecurityShield\ShieldAntivirus\Vrres.exe
C:\Program Files\PCSecurityShield\The Shield Firewall\FireWall.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonsvc.exe
C:\WINDOWS\System32\dmadmin.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Farstone Url Blocker - {316AEF8D-3C37-423E-9E6E-13820A9DC37A} - C:\PROGRA~1\PCSECU~1\THESHI~1\IrlOnIE.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Farstone Popup Blocker - {E22F9B9D-1A1F-473E-BED6-D8BC152441F4} - C:\PROGRA~1\PCSECU~1\THESHI~1\FARPOP~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Vrmon] C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe Main
O4 - HKLM\..\Run: [VrSchedule] C:\Program Files\PCSecurityShield\ShieldAntivirus\Vrres.exe
O4 - HKLM\..\Run: [dwStart] C:\Program Files\PCSecurityShield\The Shield Firewall\FireWall.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [VrBootScan] C:\Program Files\PCSecurityShield\ShieldAntivirus\VRBScan.exe
O4 - HKLM\..\Run: [MemoryManager] rundll32.exe "C:\WINDOWS\system32\mhbuefmo.dll",sitypnow
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/sh...26/mcgdmgr.cab
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ViRobot Expert Monitoring (vrmonsvc) - HAURI - C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonsvc.exe

--
End of file - 5295 bytes


Logfile of The Avenger version 1, by Swandog46
Running from registry key:
\Registry\Machine\System\CurrentControlSet\Services\ermqslag

*******************

Script file located at: tfixalyg

Could not open script file! Error

Could not open script file! Status: 0xc000003b Abort!



VundoFix V6.5.6

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Scan started at 9:02:57 PM 7/28/2007

Listing files found while scanning....

No infected files were found.

Log is clean now. How are things going?

So far so good. I dont seem to be experiencing any slowdowns or popups so far. I have been using Firefox more but while using IE I have not had any problems. Apart from the Java issue, I think it had to do with the fact that this computer is running IE 6 and not IE 7. This is my mums computer and she is not the easiest to convince to upgrade to IE 7.

I really appreciate your help through this you have been a great help! Thank you

You are welcome .

Now that your PC is clean you need to follow these easy steps to keeping it this way:

Download CCleaner and install, then run it. It will clear out your temp folders.

1. Uncheck "Cookies" under "Internet Explorer".
2. Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.
3. Close when finished.

Secure your Internet Explorer by going here and following the instructions there.

Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.

Install and keep updated, AVG anti-spyware, Ad-Aware SE and Spybot S&D.
Run them all on a regular basis, following the maker's recommendations.

Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often.

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.

Empty the Recycle Bin.

For XP users.
After something like this it is a good idea to Flush the Restore Points and start fresh.
To flush the XP system Restore Points.

Go to Start>Run and type msconfig. Press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings link on the left.

Check the box labelled 'Turn off System restore'.

Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

Note that all previous restore points will be lost.

===============

If you have any more problems, post back.

-

Happy surfing,

crunchie.