Strange shutdown problem, self-reboot

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Strange shutdown problem, self-reboot

 
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  #1
Aug 10th, 2007
Here's what I have. First, the monitor shuts off, or appears to. I check connections, jiggle wires etc., then the computer reboots. Another time monitor freezes, lines across the screen vertically, then the computer reboots. Many things run through my mind, monitor problem, but I switched monitors and that's not it. The case connections are good; I've undone and re-done; everythings secure. It's an ASUS MB with a built-in video and audio system. I've considered the RAM, but I don't get a hint of that actually being the problem.

I'm up for any suggestions. How can I best trouble shoot to home in on the problem? Any help appreciated.
Thanks,
Giddyup
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Re: Strange shutdown problem, self-reboot

 
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Aug 11th, 2007
Dose the computer actually shut itself right down,or is it just going into sleep mode ,check power settings ,right click on the screen/properties/screensaver/power options ,and uncheck sleepmode if its checked .
also if by chance you have more than one stick of ram you could remove one[still the same], then remove the other one .you could also download memtest86 burn iso to cd and boot to the disk to check the ram .
http://www.memtest86.com/ check the free download link on the left,the secone on in the list will run and copy to a floppy disk and run on bootup from the floppy ,if you don't have a flpooy drive download the iso image and burn the iso to cdrom and run from the cd.
Last edited by caperjack; Aug 11th, 2007 at 5:44 pm.
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Re: Strange shutdown problem, self-reboot

 
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Aug 11th, 2007
Yes, the puter re-boots itself within a minute or so of the monitor going to sleep.

I'm going to disk the Memtest86 and see it it locates a problem.

Thanks much for the input.

Giddyup
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Re: Strange shutdown problem, self-reboot

 
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Aug 12th, 2007
I ran a check on the memory and it checks out OK, so it has to be another problem.
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Re: Strange shutdown problem, self-reboot

 
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Aug 12th, 2007
Originally Posted by GiddyupGilbert View Post
I ran a check on the memory and it checks out OK, so it has to be another problem.
BuddyB
i actually have one beside right now that belongs to someone else ,that was shutting down for no reason,i removed a lot of trojans and nasty spyware ,so far its running better now!!so maybe spybot search and destroy and AVG anti-spyware will help you too.
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Re: Strange shutdown problem, self-reboot

 
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Aug 14th, 2007
I have, not only run Ad-Aware and Spybot, but I've turned off the Power Mgmt; had it set for sleep mode after 1 hr. My computer appears to be clean, so we'll see if it decides to shutdown again automatically. I should know in about 24 hrs. I'll also do a Hijack log and see if anything there crops up.
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Re: Strange shutdown problem, self-reboot

 
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Aug 15th, 2007
Here's a recap:

I'm running XP Pro on an ASUS MB with 1.5 gigs of RAM on an 80gig HD. Periodically, and regularly, the monitor willl shutdown and shortly thereafter the system reboots for unexplained reasons.

I've done just about everything I know to resolve the issue. At first I thought my monitor had gone bad, and tried a different monitor. I was thinking the power controls maybe had gotten funky, so I disabled that, plus I disabled the beautiful American Flag screen saver; still Nada. My machine is clean, running Macafee anti virus only; had had it for a year or so with no probs. I'v run Ad-aware and Spybot and cleaned any possibilities there. I did a Hijack log and submitted it; haven't heard back on that yet, but I don't think the problem's there either. I've cleaned the registry and compacted it. As far as I can tell, from a software standpoint, there doesn't appear to be anything wrong.

When the problem began, the monitor appeared to go to sleep, and after a short spell the system would reboot itself. It never appeared to happen while I was working. In the last day or so I've had the screen freeze a couple of times, with vertical lines on the monitor; once when I was attempting to run a Pro Show Gold slide show, the second time with nothing special, just generic system activity.

At the moment I'm at a loss; can't tell if I've overlooked anything or not. I'm thinking of the possibility it might be hardware related. The display card and sound are built into the ASUS. I'm lost???
GiddyupGilbert
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Re: Strange shutdown problem, self-reboot

 
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Aug 15th, 2007
I have had that problem once with XP. Co-workers have also had the problem. In all cases the problem was a bad motherboard. So find a way to test the motherboard, or have a hardware tech do it. Good luck.
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Re: Strange shutdown problem, self-reboot

 
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Aug 15th, 2007
I want to thank you for the input. I've never had a motherboard go bad, then again there is a first time for everything.
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Re: Strange shutdown problem, self-reboot

 
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Aug 15th, 2007
have a look at the event viewer,click on system and check if its showing the error, type this into Run, eventvwr check this site for more info
http://ask-leo.com/what_is_the_event...ld_i_care.html

also right click on mycomputer/properties/advanced/startup and recovery/settings and uncheck if checked to automatically restart computer ,save settings ,now when it crashes it will maybe give you a blue screen error if so write it down and post it back here .
Last edited by caperjack; Aug 15th, 2007 at 1:36 pm.
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