Hello, I've picked up a browser hijacker that effects only explorer. when I go to a search engine and do a few searches and go to a website, every now and then, my browser goes to some random link. (something like gogle--2, and a Drive cleaner ad are typical). I bought spyware doctor which removed several infections but the problem does not go away.

I found this forum and ran the "Hijackthis" program. I'm tempted to start deleating a few of these myself and I will probably deleat the "unknown files" but I'm not an expert.

Any suggestions?



1 0.0% O10 inetcntrl0002.dll
2 2.5% O16 {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
3 1.2% O16 {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
4 0.3% O16 {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
5 0.1% O16 {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
6 0.0% O16 {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
7 0.0% O16 {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
8 0.0% O16 {C946EF6D-296D-4907-A6E1-ED0E8E5AF024} (LycosMail Upload Control) - http://mail.lycos.com/hanmail-ax/AttachMail.cab
9 0.0% O16 {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5...ndows-i586.cab
10 0.0% O16 {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1153936615948
11 0.0% O16 {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1154290655234
12 6.4% O2 Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
13 1.4% O2 Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
14 0.8% O2 DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
15 0.2% O2 Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
16 0.2% O2 SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
17 0.1% O2 Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
18 0.0% O2 Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
19 0.0% O2 Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
20 0.0% O2 (no name) - {FDED1C12-AD76-613C-344C-A3BD5C6415B2} - C:\PROGRA~1\COMMON~1\System\w_3789.dll
21 0.3% O20 !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
22 5.8% O23 Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
23 5.7% O23 InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
24 4.1% O23 Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
25 0.6% O23 Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
26 0.4% O23 DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
27 0.2% O23 YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE
28 0.1% O23 VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
29 0.1% O23 CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
30 0.0% O23 LogMeIn - Unknown owner - C:\Program Files\LogMeIn\LogMeIn.exe (file missing)
31 0.0% O23 PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
32 0.0% O23 PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
33 1.5% O3 &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
34 0.3% O3 Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
35 0.0% O3 Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
36 19.7% O4 [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
37 8.8% O4 [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
38 5.1% O4 [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
39 4.7% O4 Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
40 3.1% O4 [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
41 2.7% O4 [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
42 1.8% O4 [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
43 1.7% O4 HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
44 1.6% O4 [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
45 1.4% O4 [ehTray] C:\WINDOWS\ehome\ehtray.exe
46 0.8% O4 Digital Line Detect.lnk = ?
47 0.8% O4 [SigmatelSysTrayApp] stsystra.exe
48 0.8% O4 [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
49 0.7% O4 [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
50 0.7% O4 [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
51 0.6% O4 [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
52 0.5% O4 [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
53 0.4% O4 HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
54 0.3% O4 [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
55 0.3% O4 [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
56 0.2% O4 [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
57 0.2% O4 [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
58 0.2% O4 [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
59 0.2% O4 [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
60 0.1% O4 [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
61 0.1% O4 [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
62 0.1% O4 [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
63 0.1% O4 [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
64 0.1% O4 HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
65 0.1% O4 svchost.exe
66 0.0% O4 AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
67 0.0% O4 Palm Registration.lnk = C:\Program Files\Palm\register.exe
68 0.0% O4 [InetCntrl] C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
69 0.0% O4 wincheck.exe
70 0.0% O4 w_3789.dll
71 0.0% O4 googletools.exe
72 4.0% O8 E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
73 15.8% O9 Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
74 15.6% O9 Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
75 4.4% O9 Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
76 2.4% O9 Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
77 0.2% O9 (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
78 0.1% O9 Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
79 0.1% O9 AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
80 0.0% O9 (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\Windows\Network Diagnostic\xpnetdiag.exe
81 0.0% O9 @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\Windows\Network Diagnostic\xpnetdiag.exe
82 30.7% P01 C:\WINDOWS\Explorer.EXE
83 30.0% P01 C:\WINDOWS\system32\svchost.exe
84 30.0% P01 C:\WINDOWS\system32\lsass.exe
85 30.0% P01 C:\WINDOWS\system32\winlogon.exe
86 29.9% P01 C:\WINDOWS\system32\services.exe
87 29.9% P01 C:\WINDOWS\System32\smss.exe
88 28.8% P01 C:\WINDOWS\system32\spoolsv.exe
89 20.9% P01 C:\WINDOWS\system32\ctfmon.exe
90 11.9% P01 C:\Program Files\Internet Explorer\iexplore.exe
91 7.3% P01 C:\WINDOWS\system32\Ati2evxx.exe
92 6.4% P01 C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
93 3.5% P01 C:\WINDOWS\system32\csrss.exe
94 3.0% P01 C:\Program Files\Common Files\Real\Update_OB\realsched.exe
95 2.9% P01 C:\WINDOWS\System32\alg.exe
96 2.6% P01 C:\WINDOWS\System32\dllhost.exe
97 2.5% P01 C:\WINDOWS\system32\wbem\wmiprvse.exe
98 2.1% P01 C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
99 2.0% P01 C:\WINDOWS\eHome\ehSched.exe
100 1.9% P01 C:\WINDOWS\eHome\ehRecvr.exe
101 1.8% P01 C:\Windows\ehome\ehtray.exe
102 1.8% P01 C:\Windows\ehome\ehmsas.exe
103 1.6% P01 C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
104 1.4% P01 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
105 0.9% P01 C:\Program Files\Digital Line Detect\DLG.exe
106 0.8% P01 C:\WINDOWS\stsystra.exe
107 0.7% P01 C:\WINDOWS\System32\DLA\DLACTRLW.EXE
108 0.5% P01 C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
109 0.4% P01 C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
110 0.4% P01 C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
111 0.3% P01 C:\Program Files\Dell\Media Experience\DMXLauncher.exe
112 0.3% P01 C:\PROGRA~1\Yahoo!\browser\ycommon.exe
113 0.3% P01 C:\Program Files\DellSupport\DSAgnt.exe
114 0.2% P01 C:\Program Files\BroadJump\Client Foundation\CFD.exe
115 0.2% P01 C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
116 0.2% P01 C:\WINDOWS\ehome\mcrdsvc.exe
117 0.2% P01 C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
118 0.1% P01 C:\PROGRA~1\Yahoo!\YOP\yop.exe
119 0.1% P01 C:\Program Files\Palm\Hotsync.exe
120 0.1% P01 C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
121 0.1% P01 C:\Program Files\Yahoo!\Antivirus\ISafe.exe
122 0.1% P01 C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
123 0.1% P01 C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
124 0.1% P01 C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
125 0.1% P01 C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
126 0.0% P01 C:\Program Files\Yahoo!\browser\ybrowser.exe
127 0.0% P01 C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
128 0.0% P01 C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\ML2DXHHU\HiJackThis[1].exe
129 0.3% R0 HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
130 10.7% R1 HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
131 0.2% R1 HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
132 0.1% R1 HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
133 0.1% R1 HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
134 0.1% R1 HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
135 0.1% R1 HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
136 0.2% R3 Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll

well, I tried to fix/remove the files that hijackthis reported as "unidentified". A window popped up explaining that I needed an lsp fixer. I got the fixer and it didn't identify the problem. as far as I could tell (which admittedly is not far). It did remove one item but I don't know that that was what hijackthis identified.

I just realized that the above list from the "analyze this" site is not the same as the hijackthis log. here it is:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:58:31 AM, on 9/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\ML2DXHHU\HiJackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: (no name) - {FDED1C12-AD76-613C-344C-A3BD5C6415B2} - C:\PROGRA~1\COMMON~1\System\w_3789.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Palm Registration.lnk = C:\Program Files\Palm\register.exe
O4 - Startup: wincheck.exe
O4 - Startup: w_3789.dll
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: googletools.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: svchost.exe
O4 - Global Startup: w_3789.dll
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: inetcntrl0002.dll
O10 - Unknown file in Winsock LSP: inetcntrl0002.dll
O10 - Unknown file in Winsock LSP: inetcntrl0002.dll
O10 - Unknown file in Winsock LSP: inetcntrl0002.dll
O10 - Unknown file in Winsock LSP: inetcntrl0002.dll
O10 - Unknown file in Winsock LSP: inetcntrl0002.dll
O10 - Unknown file in Winsock LSP: inetcntrl0002.dll
O10 - Unknown file in Winsock LSP: inetcntrl0002.dll
O10 - Unknown file in Winsock LSP: inetcntrl0002.dll
O10 - Unknown file in Winsock LSP: inetcntrl0002.dll
O10 - Unknown file in Winsock LSP: inetcntrl0002.dll
O10 - Unknown file in Winsock LSP: inetcntrl0002.dll
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1153936615948
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1154290655234
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5...ndows-i586.cab
O16 - DPF: {C946EF6D-296D-4907-A6E1-ED0E8E5AF024} (LycosMail Upload Control) - http://mail.lycos.com/hanmail-ax/AttachMail.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LogMeIn - Unknown owner - C:\Program Files\LogMeIn\LogMeIn.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 12444 bytes

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
Fix that entry above.

O2 - BHO: (no name) - {FDED1C12-AD76-613C-344C-A3BD5C6415B2} - C:\PROGRA~1\COMMON~1\System\w_3789.dll

^ can probably go.
O4 - Startup: wincheck.exe
O4 - Startup: w_3789.dll
O4 - Global Startup: w_3789.dll
O16 - DPF: {C946EF6D-296D-4907-A6E1-ED0E8E5AF024} (LycosMail Upload Control) - http://mail.lycos.com/hanmail-ax/AttachMail.cab

Do you recognise these ones? If not, fix them.

Also try downloading spybot serach and destroy http://www.download.com/3000-8022_4-10401314.html and running that. This should help with the unknown files (which you were right, should go)

Hello, thanks for the suggestions. Unfortunately, the problem is still here. I deleted the items in question and used spybot.

I did not manage to get rid of the unidentified files. I still haven't figured out the slp fix item.