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Join Date: Sep 2007
Location: Johannesburg South Africa
Posts: 6
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Newbie Poster
I'm new on Daniweb.
I have an HP pavillion ZE5600 (although I don't think that matters)
My keyboards stopped working under windows. There is no hardware problem because both the internal and external keyboards work in the BIOS edit and the windows CD boot disk for every key.
But as soon as windows loads, the keyboards both fail. The internal touch-pad and the external mouse both work.
The System/Device Manager shows a yellow "!" and the statement
"A driver (service) for this device has been disabled. An alternate driver may be providing this functionality (code 32)"
I have fiddled with the services and I might have inadvertently turned off something, but I have turned on everything again and it still doesn't work.
My question is - which driver/service provides the functionality and how can I fix this?
Dermot
I have an HP pavillion ZE5600 (although I don't think that matters)
My keyboards stopped working under windows. There is no hardware problem because both the internal and external keyboards work in the BIOS edit and the windows CD boot disk for every key.
But as soon as windows loads, the keyboards both fail. The internal touch-pad and the external mouse both work.
The System/Device Manager shows a yellow "!" and the statement
"A driver (service) for this device has been disabled. An alternate driver may be providing this functionality (code 32)"
I have fiddled with the services and I might have inadvertently turned off something, but I have turned on everything again and it still doesn't work.
My question is - which driver/service provides the functionality and how can I fix this?
Dermot
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